Socialize, Mobilize, and Conversify to Improve Business Performance

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This is the top level Oracle WebCenter presentation and presents the business case for why you need an user engagement platform and an overview of Oracle WebCenter This was a keynote given at the recent Social Business Forum Event in Milano, Italy

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Engage or Lose! Socialize, Mobilize, and Conversify to Improve Business Performance Christian Finn Senior Director, WebCenter Oracle christian.finn@oracle.com Twitter: @cfinn

More Flying Monkeys!

Get The Monkey Off Your Back: Four Fixes for Your Organization

Christian Finn Senior Director, WebCenter Oracle christian.finn@oracle.com @cfinn

Source: Gallup Management Journal, http://gmj.gallup.com/content/24880/gallup-study-engaged-employees-inspire-company.aspx

Does Your Intranet Feel Like This?

Does Your Workplace Look Like This?

Which Side Best Represents How Work

… Gets Done In Your Organization?

Fix #1: Socialize Your Intranet Usher in The Age of the E2E Portal

Fix #2 Get Thee to a Single Repository A Single Source of Truth Increases Agility

"By consolidating to Oracle WebCenter Content, we

lowered our hosting costs from $4.1M to $775K

annually.“ -- Brian Skapura

ArRiyadh Development Authority

“… we have seen rapid improvements in our ability

to manage data and documents effortlessly and

ensure the smooth daily operations of urban

planning.” – Majed Al Sultan, ArRiyadh Development Authority

Fix #3: Mobilize Your Content The Post-PC Workforce Needs A Post-PC Workplace

Medtronic iPad Solutions

Medtronic iPad SolutionsSolutions

Medtronic iPad Solutions Solutions

Enter  Lead   Opp’t’y   Quote   Sale   Invoice  Qualified?   Closed?  

The  CRM  &  ERP  View  of  the  World  

A Reality Check

The  Sales  Team’s  View  of  The  World    

Enter  Lead   Opp’t’y   Bid   Sale   Invoice  Qualified?   Closed?  

Listen  to  Customer  

Verify  with  Engineering  

Price  Bid  

Create  PresentaHon  

Approve  with  Manager  

Sell  to  Customer  

Fix #4: Conversationalize Your Processes Collaboration in Context Accelerates Success

Thelem Assurances "Our Extranet Assurés, based on Oracle WebCenter Portal, strengthens the relationship of our members with their agents or brokers through messaging, increases loyalty through loyalty points, and makes people independent from agencies opening hours on some tasks, thus increasing their general satisfaction. ” - François Tapin, Director of Information Systems and General Services, Thélem Assurances

To Learn More & Connect

Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter

LinkedIn: http://linkd.in/ORCL_Social

Visit the Oracle WebCenter site & blog

Oracle Fusion Middleware

Oracle WebCenter User Engagement Platform

Sites Web Experience

Management

Portal Composite Applications

& Mash-Ups

Social Social Network & Collaboration

Content Enterprise Content

Management

Thank You!

christian.finn@oracle.com / @cfinn