The future of IT for MSPs

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A presentation to managed service parterners (people who perform outsourced IT) explaining how the world is changing and why and how they figure in the future.

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Microsoft Cloud for MSPsSimon May, Client and Cloud EvangelistMicrosoft

Disclaimer

• The future is subject to change• Everything you’re about to see / hear might be wrong• Everything you’re about to see / hear might be right• Some of what you’re about to see / hear might happen

What does the future hold?

Intro

Consumerisation

• Awesome I can work whilst washing my pants!

Is the cloud just a buzzword?

Cloud definition

Cloud definitionWhat is a cloud?

Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models.

The NIST Definition of Cloud Computing

99.5% financially backed uptime sounds good right about now!

Security and management

…tools that help IT to protect the

enterprise

Windows-based devices

…that people love to use

Application development

…tools that simplify and enrich the

developer experience

Productivity

…tools that work like and with popular

consumer services

How is this changing what businesses want

from IT?

Agility

We need to save money!

So what are IT guys going to be doing in the

future?

• Hey Mary!• I fixed your widgety-

thing you care about, ‘cos I know how much you care about it

• Oh yeah and I noticed you were near the end of your 25gb mailbox so I notched it up for you

• Dude you need to make sure you run Windows Update…

• …But don’t worry our network will let you start work just not get to our sensitive stuff before your PC’s up to date

• This is your personal PC? No worries

• I setup federated identity so you’ve got single sign on…

• …yeah Windows Azure’s taking the strain even though we’re seeing a kajillion transactions a second…

• …yeah I’ve balanced the cost with revenue

• Hi Mary, yeah Geoff’s awesome he knew you needed more space and we knew it was the right thing for the business…

• …New product? We can have a product site live in about an hour…

• A kijillon transactions an hour sure you pay for what you use

What products does Microsoft have to help

the IT guys?

You’re starting from scratch, what would you

do?

IntroWhat now?

Learn for free: http://bit.ly/MVASM Get FREE trials:– Office 365: http://bit.ly/Office365SM –Windows Intune: http://bit.ly/IntuneSM

http://simon-may.com

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