The impact of technology in organisational communication

The Impact of Technology in Organizational Communication

CONTENTS :

Introduction Function of technology on Organizational

Communication Impact of technology on Organizational

Communication• Positive•Negative

Conclusion

ORGANIZATIONAL COMMUNICATION Relies on communication technology, such

as emails, websites, audio and video conferencing, facsimile machines, online peer support systems and etc,

Communication technology, used properly, makes organizations better connected.

Function of technology on organizational communication

Help organizational to communicate world wide,

Access a vast wealth of information speedily from anywhere in the world

Communication technology has had both positive and negative effects on organizational communication, which is communication between people in the same organization.

IMPACT OF TECHNOLOGY ON ORGANIZATIONAL COMMUNICATION

POSITIVE IMPACT……

• Social Influences• Mass Communication• Communication for the Disabled

NEGATIVE IMPACT…...

• Social isolation.• Reduction in Face-to-Face

Interaction• Communication overload. "I THINK THERE IS THE POTENTIAL FOR GREATER RICHNESS IN FACE-TO-

FACE INTERACTION BECAUSE YOU LOSE THE BODY CUES AND FACIAL EXPRESSIONS WHEN YOU'RE DOING WORK ON THE INTERNET. THE SUBTLE FORMS OF COMMUNICATIONS ARE LOST OVER THE INTERNET.“ (DR. PAM HAYES, AN ALASKA PSYCHOLOGIST)

CONCLUSION……

• The impact of electronic communication on organizational communication depends on how management implements the technology in the organizations,

• Allows for quick decision-making and achievement of goals and plans.

• However, overusing communication technology, can cause a breakdown in organizational communication.