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Presentation on the Tweet-a-Librarian program at the Earl K. Long Library of the University of New Orleans. Presented at the Louisiana Library Association Annual Conference in Shreveport, LA on March 23, 2012 at 10:15am by Sonnet Ireland and Faith Simmons
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How to Use Twitter for Free Text Messaging Reference
Tweet-a-Librarian
Faith Simmons and Sonnet Ireland
The University of New Orleans
Louisiana Library Association Conference, 2012
Using Twitter, faculty and staff at the Earl K. Long Library at the
University of New Orleans are able to provide reference services via
text message to our patrons.
“Twitter is an information network made up of 140-character messages called Tweets.”
-Twitter 101
The Basics 140
@ #
Character limit. Be succinct.
to talk to, or about, another tweeter.
Search term, or as a parenthetical
To the LibraryPatron tweets a question,We answer!
@ekl_library #UNOlibKeyword SearchDirect Message
Makingit Mobile
No Smartphone Required
Web backup
Customizable
There’s an app for that.
Privacy Concerns
-Accounts can be locked-Follow patron cues-Referrals
Beyond ReferencePromoting Library Services and Resources
Encourage Library Usage
Engage with Patrons
Cross Promote with other university entities
(free)
Tools
TweetdeckTweetchatEchofoneSocial Oomphbit.lyfoursquare
How do you cite a tweet?
Last Name, First Name (User Name).“The tweet in its entirety.” Date, Time. Tweet.
twitter.com/ekl_library
#unolib
Look for our book next year!“SMS Messaging and Virtual Reference in Libraries: Twitter as a Tool for Reference”
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