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These are the slides from the HFES 2013 ITG/CSTG/PDTG session presentation.
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UBIQUITOUS COMPUTING: UX WHEN THERE IS NO UI
Marc Resnick, Ph.D.Human Factors and Information Design
Bentley Universitymresnick@bentley.edu
humanfactors.blogspot.com@PerformSol
Strategic Ubiquity
Ubiquitious computing is not about making all of the technology invisible. Invisible is often not a good UX.
Ubiquitous computing is transparent◦ it retreats into the background and supports the
experience of flow with the contextual environment.◦ it does not insert itself between the user and the
environment and demand attention.
The Internet of Things
When entities in our environment can communicate with each other and share their individual data, the aggregate is smarter than the components.
Wisdom
Knowledge
Information
Data
The Internet of Things
3D-cameraviews
bodysensors
climatesensors
activitymonitor
s
Local IOT
calendar synch
localIOT
socialrecommendati
ons
cloud models
Global IOT
Global IoT – Glow Caps
Ubiquitous Computing
Input• The mechanisms through which the system
identifies the context, which is used to determine what actions to take (if any).
Output• The mechanisms through which the system
impacts the context in the way that meets the objectives of the system and/or user.
Setup• Allows the system to establish objectives,
preferences, and other KPIs that might differ among contexts.
note – not all of these need to be individually ubiquitous – ubiquity is NOT the objective, good user
experience IS.
Ubiquitous User Experience
Compute ActuateSense
Partial ubiquity is often better than none
Partial ubiquity is often better than none
Shamelessly borrowed from nngroup newsletter
Smart Homes
Smart Cars
The Quantified Self
Social Gaming
UX Concerns
Conflict Security
Thank You!!
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