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Imagine a future in which you can more easily log, measure, and visualize work in ways that allows you to make decisions about how you improve, and choose work. Let's work together to change the culture around performance reviews by talking about the work we do, share metrics that expose the value of our work, and communicate about our work through visualizations.
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Visualizing SELF Jennifer Davis
@sigje
• Blue – Work. • Green – Done. • Yellow + Red – Not work.
Did anyone hear me?
• Lines of code? • Bugs closed?
http://www.axosoft.com/blog/2012/08/23/measure-agile-metrics-that-work
the culture around how we work, communicate about our work, and the work we do.
• Common language to describe our work.
• Mechanisms to measure our work.
• Tools to visualize our work.
• Personal • Job satisfaction • Control
• Team • Relationships • Elimination of traditional
support heroics
• Company • Evaluation • Feedback
WHY VISUALIZATIONS?
#hugops
• Reversing perception of ops – BOFH • Language – Culture Shift
HUGOPS BOFH
??? Top down Performance
visualization
visualization
Common Language
http://www.flickr.com/photos/dailypic/
Who are you?
OPS DEV QE
Roles
Ops
Dev QA
Along with product management, legal, finance, ..
Work Bugzilla Barriers
Who are you?
Leonard John Matthews - http://www.flickr.com/photos/mythoto/
Talent
Skills Enjoyable Tasks
Talent
Skills Enjoyable Tasks
% of time spent on easy skilled tasks that we don’t enjoy..
Talent
Skills Enjoyable
Tasks
Reality of knowing self … enjoyable work. … our skills. … our talent.
Talent
Skills Enjoyable Tasks
Finding the work we enjoy.
Work
• Work = lots of tasks. • Task can be skill/level specific.
Discrete measureable tasks.
Failing Gracefully
puppet
ruby
SKILLS
perl
nosql
operability security
mysql
unix
TCP/IP
bash
CHEF
YOU WORK
Company != Identity && Role != You
Measure • Work • Skills
Honesty
Start small …
COUNTS LATENCY
Accounting …
How much time? On what? Value?
Close out work you aren’t investing in.
Choose work.
Say no. Say YES And.
Make a goal.
.. “WIP” 5 tasks/week
.. “DONE” 9 tasks/WEEK.
.. 1 new job
.. Mentored 7 women speakers, 3 accepted to Grace hopper conference. .. Switchover 8 hrs to 1 hr. .. 3 bosses/6 months.
Share.
VISUALIZE • Reuse • Tools
Showing vs Saying
Team
Manager Customer
Tools • Build APIs. • Build for interoperability.
White House Web API standards https://github.com/WhiteHouse/api-standards
• YUI • HTML • Chart • Avg, SUM function
• Common language to describe our work.
• Mechanisms to measure our work.
• Tools to visualize our work.
the culture around how we work, communicate about our work, and the work we do.
I’m an Engineer. I work at Yahoo! I am on the Grid Service Engineering team. We’re Hiring!
Thank you for your time and feedback!
QUESTIONS? • Email: sigje@yahoo.com • Twitter: @sigje
References: • Maynard Webb – “The Worksheet” - http://maynardwebb.com/rebooting-work/the-worksheet • Maynard Webb – “The Framework” - http://maynardwebb.com/rebooting-work/framework • Leonard John Matthews – “Cogs” http://www.flickr.com/photos/mythoto/ • AXOSOFT – “Streetlight effect”
http://www.axosoft.com/blog/2012/08/23/measure-agile-metrics-that-work • Joan M. Mas – “Communication” - http://www.flickr.com/photos/dailypic/ • Matt – “Barriers” - http://www.flickr.com/photos/drift-words/ • Kate Matsudaira – “Leveling Up – Taking your engineering and operations” -
http://www.youtube.com/watch?v=lgxEmiMJVq4 • Andrew Oswald, Eugenio Proto, Daniel Sgroi – “Happiness and Productivity” -
http://ftp.iza.org/dp4645.pdf • Rescuetime - http://www.rescuetime.com • YUI – “Chart Module” - http://yuilibrary.com/yui/docs/guides/ • Mandi Walls – “Challenges To Cultural Change” -
http://www.slideshare.net/lnxchk/challenges-to-cultural-change
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