What SharePoint is My Ferrari?

What SharePoint is My Ferrari? (Enterprise, Standard, Foundation,

Online, and Office 365)

Michael Hinckley

Michael HinckleyProgram Manager, DSMEmail: mhinckley@dsm.netTwitter: @SharPtContenderLinkedIn: http://www.linkedin.com/in/mhinckley

Community:Tampa Bay SharePoint User GroupOrganizer, SharePoint Saturday FloridaCertifications:MCITP: Microsoft Certified Professional, SharePoint Administration 2010MCTS: Microsoft Office SharePoint 2010, ConfiguringMCTS: Microsoft Office SharePoint Server 2007, ConfiguringMicrosoft Cloud Accelerator

“I’d like to consider Ferrari as a scaled down version of God.”

• Jeremy Clarkson, Top Gear

Microsoft Ferrari SharePoint Case Studyhttp://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000004987

Most Orgs Want Their SharePoint to be a Ferrari?

SharePoints2007 WSS2007 MOSS

2010 Foundation 2010 Server

Standard (CALs)Enterprise (Standard + Enterprise CALs)

Advanced portal for collaboration, AV

Forms, data visualization, Access/Excel/Visio services

SharePoint Online (Plan 1)

SharePoint Online (Plan 2)

Licensing CALsIntranet Plus Extranet

SharePoint 2010

Editionshttp://sharepoint.microsoft.com/en-us/buy/Pages/Editions-Comparison.aspx

What are the Business Needs?• Connect and empower users

• Increase productivity and information value• Collaboration• Building business communities and project groups

• Manage total cost of ownership• Consolidate Infrastructure, systems and simplify integration• Content Management

• Respond to business needs• Improve organizational effectiveness• Unlock business data• Rapidly create no-code collaborative solutions for New opportunities

• Maximize Internet opportunities• Agile information distribution• Building customer relationships• Building brand

• Work seamlessly with partners• Streamlining data accessibility• Creating flexible shared systems• Managing security• Regain control of end user solutions

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Microsoft SharePoint 2010Ribbon UISharePoint WorkspaceSharePoint MobileOffice Client and Office Web App IntegrationStandards Support

Tagging, Tag Cloud, RatingsSocial BookmarkingBlogs and WikisMy SitesActivity FeedsProfiles and ExpertiseOrg Browser

Enterprise Content TypesMetadata and NavigationDocument SetsMulti-stage DispositionAudio and Video Content TypesRemote Blob StorageList Enhancements

Social RelevancePhonetic SearchNavigationFAST IntegrationEnhanced Pipeline

PerformancePoint ServicesExcel ServicesChart Web PartVisio ServicesWeb AnalyticsSQL Server IntegrationPowerPivot

Business Connectivity ServicesInfoPath Form ServicesExternal ListsWorkflowSharePoint DesignerVisual StudioAPI EnhancementsREST/ATOM/RSS

Communities

Search

Sites

Composites

ContentInsights

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Platform Services + Workloads

SharePoint Server 2010

Core foundational elements of Microsoft SharePoint® Server

2010 in support of the additional workloads.

Shared Environments• Participating in teams

• My Network• Blogs• Wikis• Enterprise Wikis• Tags

• Tag Clouds• Tag Profiles

• Ratings• Colleague and

Presence

What’s Makes A SharePoint Document Different?• Metadata

• Finding content• Managed metadata services

• Content Types• Document Sets

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Document Sets

• Streamlined management• Better workflow

implementation• More consistent metadata• Usability

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Access to unlimited data secured in SharePoint with

Gemini capabilities

SharePoint InsightsEffective data analysis and decision-making

Data SlicersInteractive

PivotTables

Dashboards and heat

maps

Business Intelligence

• PerformancePoint Services• Reporting Services• PowerPivot• Excel Services• Visio Services

Composite Services

• Access Services• Business Communications Services• Forms Services• Visio Services

Finding the Right People• People and expertise search• Phonetics and Nicknames• Recently authored content• Expertise identification

SharePoint Solutions

Extranet

Internet

Intranet

Main Architectural Decisions

• Capabilities• Workloads• Authentication• Permissions• Creation of a cohesive end user experience• Information Architecture• On-boarding and Off-boarding of data• System Requirements• Architectural Approaches

What is going to take?

• ROI of Capabilities vs. Cost • Cut off points: Foundation, STD and ENT• # of servers (SP & SQL), CALs, DR• Flexibility of understanding Capabilities vs.

trade offs• Understanding of flexibility

• Platform as a whole• Business Goals

• Now• Down the road

• Mapping Workload Features to Business Goals

Governance Committee Roles1. System Administrator2. Backup Administrator3. SharePoint Farm Administrator4. SQL Administrator5. Active Directory Resources6. Enterprise Site Collections Admin7. Enterprise Security Admin8. Site Owner (Team Sites)9. Site Owner (Publishing)10.Contributor11.Reader12.Developer13.Product Management 14.Program Management15.Architecture16.Tester17.User Experience

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Resource Considerations

Required Product Expertise• SQL Server Relational Engine (2005 ,

2008, 2008 R2)• SQL Server Integration Services• SQL Server Analysis Services• SQL Server Reporting Services• SharePoint (2007, 2010) • Active Directory service• Internet Information Services 7.0• Windows Virtual PC® or Hyper-V• Security configuration of Web

Servers• Patch management• Networking• Microsoft Internet Explorer® 8.0

Internet browser• Microsoft Systems Center familiarity

Required Experience & Skills• Facilitator Soft Skills• Experience speaking to

business decision makers about Office and SharePoint Products and Technologies

• Industry knowledge or specific business process knowledge relative to the customer engagement

• Group facilitation experience and skills

8 Things You Must Do to Drive SharePoint User Adoption

• Focus on SharePoint’s flexibility• Educate on the tool• Communicate context• Rate collaboration maturity• Give people a reason to visit• Create User Accountability• Define ‘Collaboration’• Place SharePoint in the Flow

Lee Reed on www.nothingbutsharepoint.com

Missing in SharePoint Online

• FAST Search• Advanced Search Configuration• Record Center• Word Automation Services• Business Intelligence Center• Performance Point Services• Secure Store Service• Web Analytics• Locally installing custom software• Advanced public facing web sites

Sites

• Vanity URLs • https://dsm365.sharepoint.com/

Shared%20Documents/Forms/AllItems.aspx

• External users require a Windows Live ID to authenticate

• Limited changes possible in public facing web sites

Communities

• Connections to MySites to SharePoint 2010 on-premise environment

• Size Limit (500 MB) • Customizability for MySites is limited • User Profile Store cannot be connected to other

data sources

Content

• Size limit of a site collection (100 GB), number of site collections (300) and maximum storage in a tenant (5 TB).

• Record Center capabilities not offered • Mail Enabled Document Libraries are not

supported, impacting Scanners & Scanner software

• PDF documents cannot be opened in the browser

• Auditing does not capture which documents are opened and closed

Search

• FAST Search not supported • Search configuration very limited • Crawling content source every hour to

refresh index • Custom IFilters not supported (PDF is the

only external IFilter supported) • Indexing of multiple sources not supported • Federated Search • Search Integration with Windows 7

Insights

• Business Intelligence Center, SharePoint PowerPivot, PerformancePoint Services and integration with a reporting server not supported

Composites

• Some more sophisticated workflow systems, are not supported

• Only Sandboxed Solutions are supported, fully trusted code is not

Authentication

• Microsoft Online IDs • Single Sign On with AD credentials through

ADFS • Microsoft Windows Live IDs for External

Users • Cheap, but there is no centralized way to

report and control which external users have access to an environment • Automatically revoke their access after a

certain period of time.

Service Level Agreements

• 99.9% percent uptime. • Set for recovery time objective (RTO) and

recovery point objective (RPO).

Availability % Downtime per year Downtime per month* Downtime per week

90% ("one nine") 36.5 days 72 hours 16.8 hours

95% 18.25 days 36 hours 8.4 hours

98% 7.30 days 14.4 hours 3.36 hours

99% ("two nines") 3.65 days 7.20 hours 1.68 hours

99.5% 1.83 days 3.60 hours 50.4 minutes

99.8% 17.52 hours 86.23 minutes 20.16 minutes

99.9% ("three nines")

8.76 hours 43.2 minutes 10.1 minutes

99.95% 4.38 hours 21.56 minutes 5.04 minutes

99.99% ("four nines") 52.56 minutes 4.32 minutes 1.01 minutes

99.999% ("five nines") 5.26 minutes 25.9 seconds 6.05 seconds

99.9999% ("six nines") 31.5 seconds 2.59 seconds 0.605 seconds

Legal

• Office 365 is HIPPA complaint • Check legal restrictions on where specific

data can be hosted• Germany

• Microsoft’s Data Centers are located throughout the world and logically grouped per continent.

External Sharing Overview• External users (outside their company domain but with

Office 365 license) to view, share, and collaborate on their sites.

• An external user has access rights to only the site collection they are invited into.

• PO “external sharing” capability is NOT an ‘Extranet’• Invitations are scoped at the site collection level, not at

lower levels like site or document• No customer accessible auditing and reporting capabilities• No approval workflow based on Org policy

• Licensing:• All P and E Suite customers receive 50 external sharing

licenses as a part of Office 365. • Measurement is based on unique external users per

month.

Storage Overview

• Total pooled storage available to a tenancy is a sum of: • Base storage of 10GB • Plus 500MB per USL (excluding kiosk and

external users) • Example, if an organization bought 1000 E Plan

licenses, then their tenancy will have 10GB + 500MB*1000 = 510 GB

• Above pooled storage can be distributed amongst non-mysite site collections

• An organization can also purchase additional storage up to a total pooled storage of 5TB per tenancy

Simple, Lightweight, Public-Facing Site

• One per customer/tenancy • New edit tool (ribbon based) called ‘Site Designer’ • No SharePoint Designer • Not there by default • You have to create a new site collection

specifically for lightweight public-facing site in E plans.

• Vanity URLs supported at general availability • HTTP based • No WCM (Web Content Management) approval

workflow, no site variations, no publishing workflow

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Scenarios

Extranet

• 2010 On Premises (AD)• SharePoint Online (Online MSFT)

• Can isolate users• Lock Down Content • Keep two worlds separate • Moving content from one to another is tricky

Hybrid

• On premise (AD)• 2010 FAST Search• 2010 Business Intelligence• MOSS 2007 Custom Applications

• SharePoint Online for collaboration (AD)

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Costs

Ferrari

• Purchase: $186,925 to $217,310• Insurance $5,000/year • Driver training program $9,700• Oil changes about $400.00 • Tires- $1,000 a tire!

• 12,000 miles per year you could go through a set about every 12-18 months.

• Major services• @ 5K miles $1,000• @ 15K $1,500-$2,000• @ 30K $3K-$4K

• $5.55/mile

SharePoint Costs

• Foundation on Windows Server• Server License

• $6000• Standard CAL

• $100• Enterprise CAL

• $150• SQL Server Standard & Enterprise• FAST Search License

• $12,000• Planning and Proof of Concept

• $15,000

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Add-Ons: SP Online Storage (1GB) – $2.50Extranet (PAL) – $2.00Blackberry Support (BES) – $10.00

SuitesComponents

Office 365 E1*

$10/moIncludes:

Exchange Plan 1SharePoint Plan 1

Lync Plan 2

For Information Workers – Plan E Family

Office Web Apps

Email, calendar, AV/AS, Personal Archive

Collaboration Portal

Conferencing

IM & presence

Office Pro Plus

Forms, Access/Excel/Visio Services

Voicemail & advanced archive capabilities Office 365

E3$24/mo

Includes:Exchange Plan 2SharePoint Plan 2

Lync Plan 2Office ProPlus

Office Web Apps

Office 365 E4

$27/mo

Includes:Exchange Plan 2SharePoint Plan 2

Lync Plan 2Office ProPlus

Office Web AppsLync Plus (Voice)

Offer Details: Plan 2 include Plan 1 featuresOffice Web Apps requires SharePoint OnlineVoice requires on-premises servers

Voice

Prices shown at ERP

Office 365 E2

$16/moIncludes:

Exchange Plan 1SharePoint Plan 1

Lync Plan 2Office Web Apps

*Service Plan that maps to current BPOS

Enterprise IWs – Standalones• Plan 2 include all features included in Plan 1; offers are inclusive and not additive• Office Web App Plans include SharePoint Online

Workload Standalone SKUs Key Features

Exchange Online (Plan 1)$5.00

Email, Calendar, Contacts, Discovery, AV/AS

Voicemail & Archiving

Advanced portal for collaboration, AV

Forms, data visualization, Access/Excel/Visio services

Instant Messaging & Presence, AV

Virtual Meetings

Client productivity applications & web apps(Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher OneNote)

Exchange Online (Plan 2)$10.00

SharePoint Online (Plan 1)

$5.25SharePoint Online (Plan

2)$10.25

Lync Online (Plan 1)$2.00

Lync Online (Plan 2)$6.50

Office Professional Plus$12.00

Office Web Apps (Plan 1)$11.25 with SPO Plan 1

Office Web Apps (Plan 2)$16.25 with SPO Plan 2

Web App Plan 1 includes SharePoint Online Plan 1*

Web App Plan 2 includes SharePoint Online Plan 2*

* Office Web Apps require SharePoint Online

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Office 365 for enterprise Suites & Standalones

Office 365 K2$10/mo

Office 365 K1$4/mo

Office 365 E1$10/mo

Office 365 E2$16/mo

Office 365 E3$24/mo

Office 365 E4$27/mo

Exchange Online Kiosk

$2/mo

Exchange Online Plan 1

$5/mo

Email, Calendar, Contacts, Discovery,

AV/AS

SharePoint Online Plan 1$5.25/mo

Advanced portal for collaboration, AV

Office Web Apps

(with SharePoint Online Plan 1)

$11.25/mo

Lync Online Plan 2$6.50/mo

Instant Messaging & Presence, AV, Virtual

MeetingsExchange

Online Plan 2$10/mo

Voicemail & Archiving

SharePoint Online Plan 2

$10.25/mo

Forms, data visualization,

Access/Excel/Visio services

Office Pro Plus (includes Office

Web Apps)$12/mo

Lync Online Plan 2 plus

Voice*(Standalone TBD)

Kio

sk P

lans

IW P

lans

Office 365 Suite Plans

*At GA, we only provide on-premises rights to voice

Limited SharePointCapabilities

Limited SharePointCapabilities

Office Web AppsView Only

Office Web AppsCreate/Edit

Office Web AppsView Only

Offer Details: Plan 2 offers include Plan 1 featuresOffice Web Apps requires SharePoint Online or SharePoint Foundation 2010

Implementations

So How Long Do They Take?

Implementations

So How Long Do They Take?

IT Depends

SharePoint 2010 Platform2,856hrs / 40hrs = 71.4 weeks!!!

Weeks

Networking, Domains, and Certificates

12 ...1098764321 5 11

Production Pilot

Project Kickoff

Identity Management, and Provisioning

Clients/Mobile Devices

SharePoint Online

Lync Online

Exchange Online

Velocity Migrations

MX Record

Changed

Deployment

Complete

Plan Prepare Migrate

Example Deployment Timeline

First Mailbox Migrated

Training

On-Premises Discovery

Develop Plans and Strategies

SharePoint Deployment tool

• http://community.office365.com/modg/default.aspx• SharePoint Online Planning

• This section of the deployment guide describes the SharePoint Online deployment planning tasks and processes. Information in this section comes largely from the SharePoint Online Planning Guide for Office 365 for enterprises, which you may want to review in its entirety.

• The SharePoint Online Planning and Administration site also provides useful information for small and enterprise organizations. Refer to this site for additional information related to SharePoint Online.

Decision Deciders

• Size of Organization• Geographical • Compliance• Data Security • Business critical custom applications• Size / Cost of Content• Will new features create new levels?

• BI E5?• Are Lync and Outlook true value adds?

Risks

• Outages• Bandwidth latency• Costs sneaking up (size, users)• End User rejection

Next steps• All Feature will be available in

the Cloud only a question of when

• SharePoint Solution Architect/ITPro space wide open

• Need a real working Proof of Concept

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Free 30 Day TrialEmail mhinckley@dsm.net