What's changed with New Relic?

Our latest BIG release

What’s changed?

May 17, 2011

Lots of GREAT changes

Lots of GREAT changesBIG

1. Real User Monitoring (woohoo!)

1. Real User Monitoring

2. New Pricing & Packages

(woohoo!)

(cool!)

1. Real User Monitoring

2. New Pricing & Packages

3. New User Interface

4. Python Support in Beta

5. New Website

(much better!)

(woohoo!)

(cool!)

(nice!)

(woot!)

1. Real User Monitoring• Measures end-user browser metrics

• by geography

• by browser type and OS

• in-line with app performance info

1. Real User MonitoringDid we mention it comes free with New Relic?

1. Real User Monitoring

Yes, it is included free in all plans.

* Pro edition has the most visibility.

1. Real User Monitoring• How do you get it?

Existing customers: Make sure you have the latest agent installed.Then follow simple instructions.

New Customers:Sign up today! Super-easy to install an agent!

2. New Pricing & Packages

2. New Pricing & Packages• Old model:

2. New Pricing & Packages• New model:

lower-priced entry point

volume pricingStarting at 5 servers

2. New Pricing & PackagesGoals:

• simplify options (no rocket science required!)

• maintain or reduce prices for existing users

• lower entry price point for premium options

2. New Pricing & PackagesExisting customers:

Lite = Lite

• Note: All accounts now have access to Real User Monitoring capabilities

Bronze = Standard

Silver = Pro (no charge upgrade)

Gold = Pro (no charge upgrade)Enterprise = Business Package

(new lower price)

(same or lower prices)

(same or lower prices)

(same or lower prices)

(free)

• All customers will receive an email with pricing information

Please note: Product Name Change

RPM is RIP

Just call it New Relic, please.

3. New User InterfaceWhy? Because we need to make room for more awesomeness.

4. Python support now in Beta

Reminder, We already support:

Email us at: python-beta@newrelic.com

5. New WebsiteTell your friends to visit us.

We made it easier for newbies, too:

Old:

7 days

New:

14 days

This is better.Too short.

Trial period when you first sign up:

Questions?Just email us at

support@newrelic.com