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Semantic Business Process Management BPM meets SMW

Gesinn.it semantic business process management

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SMWCon Fall 2013/Semantic Business Process Management - BPM meets SMW In this talk, I would like to show, how Business Process Modeling (BPM) could benefit from semantic technologies through the use of Semantic MediaWiki.

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Page 1: Gesinn.it   semantic business process management

Semantic

Business Process Management

BPM meets SMW

Page 2: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Data

Master Data Management

Data Cleansing

Data Migration

Data Synchronization

Data Warehousing

Information

Business Intelligence

Report Automation

Dashboards

Enterprise 2.0

Knowledge

Semantic Business Applications

Semantic Search

Ontology Engineering

Enterprise 3.0

Page 3: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Office Germany Regensburg

Office Germany Regensburg

Page 4: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Plan Build Deliver

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Sa

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ionInput

Output

“A business process is a collection of related, structured

activities that produce a specific service or product for a particular customer

Page 5: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

http://www.fh-jena.de/~kleine/history/software/DIN66001-1966.pdf

Page 6: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

1960/70s1960/70s

http://internationalbusinesscareers.blogspot.de/2012/12/women-in-international-business.html

Page 7: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

BPM Tool 0.1BPM Tool 0.1

http://en.wikipedia.org/wiki/File:Flowchart-template.jpg

Page 8: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

http://www.fh-jena.de/~kleine/history/software/IBM-FlowchartingTechniques-GC20-8152-1.pdf

Page 9: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

http://web.archive.org/web/19970208230243/http://205.185.183.34/html/p1a.html#flexible

http://web.archive.org/web/19970104112710/http://www.clearsoft.com/clearpro/purchase.gif

BPM 1.0BPM 1.0

Page 10: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

1st Generation BPM Tools = Expert Systems

1st Generation BPM Tools = Expert Systems

Page 11: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

IncreasingRequirements for BPM

IncreasingRequirements for BPM

Page 12: Gesinn.it   semantic business process management

A documented procedure shall be established to define the controls needed

• to approve documents for adequacy prior to issue,

• to review and update as necessary and re-approve documents,

• to ensure that changes and the current revision status of documents are identified,

• to ensure that relevant versions of applicable documents are available at points of use,

• to ensure that documents remain legible and readily identifiable,

• to ensure that documents of external origin determined by the organization to be necessary for the planning and operation of the quality management system are identified and their distribution controlled, and

• to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.

gesinn.it GmbH & Co. KG | Alexander Gesinn

ISO 9001 Requirements

ISO 9001 Requirements

Page 13: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Page 14: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

CollaborationCollaboration

Page 15: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

The Wiki Way forBPM?

The Wiki Way forBPM?

Page 16: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

RightsManagement: o.k.

RightsManagement: o.k.

Page 17: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Revision History: o.k.

Revision History: o.k.

Page 18: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Approval: o.k.Approval: o.k.

Page 19: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Few Contributors Many Contributors

Centralized Decentralized

1-Way-Communication Dialog

Asynchronuous Communication Real-Time Communication

BPM 1.0 BPM 2.0

Page 20: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Media BreaksMedia Breaks

InconsistenciesInconsistencies

http://open-processes.org/index.php/Datei:Teilprozess.png

Hand Crafted

Hand Crafted

Page 21: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Page 22: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Page 23: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Page 24: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Role

Issue

Organization

Process Step

Project Process

Contact

semantic::appssemantic::apps

Page 25: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Process

• Namespaces• Concepts• Categories• Properties• Forms• Templates

• Namespaces• Concepts• Categories• Properties• Forms• Templates

Page 26: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Extract, Transform, Load (ETL)

CAx ERP CRM ……

Page 27: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Virtual Machine

Operating System OS Packages

Apache - MySQL - PHP

MediaWiki

Semantic Extensions Extensions

Categories, Properties, Forms, TemplatesET

L

100% OSS, no vendorspecific components100% OSS, no vendorspecific components

Page 28: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn

Few Contributors Many Contributors

Centralized Decentralized

1-Way-Communication Dialog

Asynchronuous Communication Real-Time Communication

BPM 1.0 BPM 3.0

Hand Crafted Machine-Made

Segregation Integration

Tacit Knowledge Explicit Knowledge

Page 29: Gesinn.it   semantic business process management

gesinn.it GmbH & Co. KG | Alexander Gesinn