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An overview of solutions we’ve implemented with OEMs: · KPIs Key performance indicators for the entire network · Prospect management · Interfaces · Process reengineering + info: http://www.autologica.com/index.php?q=clients/OEM-DMS-projects.html
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Autologica forDealer Networks
An overview of solutions we’ve implemented with OEMs
KPIsKey performance indicators for the entire network
Standardized indicators
Standardized chart of accounts
OEM centralized view
Dealer rankings
Prospect managementWhat happens with prospects OEM sends to dealers?
OEM sends prospects to dealers (any CRM)
Dealers receive prospects and contact them (Autologica CRM)
OEM receives updates on all prospects
OEM requirementsManufacturer-specific features in the DMS
We can develop OEM-specific features in the DMS
Web-based training to support roll-out
Branded solutions of add-on tools
InterfacesImprove communication, save money
Real-time interfaces between OEM corporate systems and dealers
20+ interfaces with some OEMs
Basic to sophisticated
Process reengineeringImprove dealer business processes
Work with dealers to improve business processes in: Sales Parts Service Administration & Finance
Track “before” and “after”
Joint trainingPractical deployment of OEM processes
OEM teaches new processes
Autologica teaches how to implement in
the DMS
On-site and web-based training
DMS Dealer Management System
Sky DMSCloud-based
No need for servers
On-premisesInstalled on
dealership servers
100% integrated
Multi…
Company
Store
Brand
Warehouse
Language (English, Spanish, Portuguese…)
Multiple locations
Share… Parts and vehicle
inventory Customers Vehicle history
Individual and consolidated reports
Security
Customizable user profiles
Access control
Dealership owns its data
But a DMS should offer more
than just the basics…
Autologica DMS includes all the basic dealer business processes…
Parts Efficient purchasing through order
suggestions: Order Formula Codes
Critical codes
Sales frequency
Popularity
Control of the purchase process
Real-time access to inventory and sales information across all stores
Parts
Improve parts management Pending parts to customers
Lost sales (1-click!)
Parts availability
ABC reports
ABC cross-tab reports
Sales rankings
Reduce dead inventory
Service
Integrated with Parts
Each RO generates Customer invoice Internal charges Warranty charges
Service
Productivity and efficiency reports
Workshop
Technicians
Manage warranty claims end-to-end
Vehicle Sales
Vehicle and customer history
Sales orders Calculates price and
payment terms
Vehicle status Ordered, in transit, in stock,
assigned to customer, invoiced…
Unique customer and vehicle!
Every department and sales point shares same data
Quick Alerts
CRMFully integrated with DMS
Prospects separate from customers
Track open, won, lost sales
Word and Outlook integration
CRMLead management
Accounting
Real-time books, reports, A/R, A/P
Exports to Excel, Word, PDF
Cost Centers
Fixed Assets
Cash Flow
Management Reports
Reports for all departments
Dashboard
Financial indicators
Definable reports, by dealer and OEM
Other tools for dealers
Dealer Web ManagerSelf-managed high-quality websites
Responsive design
Dynamically-driven OEM content
SEO
Edit all info
No designers, programmers
Client AccessPoint®
Personalized customer information on dealer website
Pulls data from DMS
Customers can see: Parts availability & pricing
Current account
Service history
Transaction history
Online parts store
More info: http://www.autologica.com/client-access-point.html
DealerApp®
Smartphone application for dealership customers
Dealer-specific look & feel Corporate standards Customer can download from App Store or Google Play
Features Dealer new and used inventory
Product specs (dynamically driven from OEM)
Service reminders
Sales, promotions, coupons
Parts availability & price; parts ordering
Current account; transaction history
Available November 2014
Appoint365®
Web-based service appointment scheduling
Centralizes phone, in-store and website appointments
Email, SMS reminders
Integrates with dealer website
More info: www.appoint365.com
DealerTablet®
Tablet-based vehicle check-in
Use in workshop or in the field
Customizable checklist
Integrates with DMS
Video (1 min.): https://www.youtube.com/watch?v=yDUC85blhYUMore info: http://www.autologica.com/dealertablet.html
Job Clock Touchscreen
Technicians indicate time consumed on repairs, other tasks
Service Manager monitors efficiency and productivity
Integrates with Autologica DMS
Magna QMS®
Quality management system for dealers
Repository for processes, quality standards, etc.
HR information
Piloting at 3 Deere dealers
More info: http://www.autologica.com/magna-qms-eng.html
Lead trackingImprove lead tracking between OEM and dealers
1. OEM adds leads in its CRM (Autologica or other)
2. Dealers automatically see leads in Autologica CRM, assign to sales staff
3. OEM receives status updates and reports on each lead
www.autologica.com 31
Video (1 min.): https://www.youtube.com/watch?v=nK8r5xOPCqA&feature=youtu.beMore info: http://www.autologica.com/crm-oem.html
E-learningRole-based e-learning platform
Addresses employee turnover
Role-based courses for: Sales Parts Service Administration & Finance
Exams and certificates
Available October 2014
Who we are
Focus on dealer software solutions since 1994
Experience with dealer networks
Industries served: Agricultural & construction equipment – auto – truck – motorcycle – parts distributors – service shops
Customers in 20+ countries: North, South and Central America; Caribbean; Middle East; Africa
More info: http://www.autologica.com
Dealers representing these brands use Autologica products