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CSI: Dealership Joe Webb and Shaun Raines Searching for Clues to Identify the Killers of Your Sales and Reputation

Your Dealership is not a Stock Photo

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Your Road to the Sale is Broken

CSI: DealershipJoe Webb and Shaun RainesSearching for Cluesto Identify the Killersof Your Sales and Reputation

Twitter: #DD21 #stockphotoDigital Dealer 21: Presentation

Your Dealership is Not a Stock Photo#DD21

Tell me about Joe Webb and Kate FrostDealerKnows and Kate Frost IncTwitter:@katefrostinc @zonewebb

Whats your angle?Not a Stock Photo: Audience#DD21

People dont buy products online,

they buy pictures of products online.

~ Ryan Deiss

Not a Stock Photo: Consumer Journey

Is it a journey, an adventure, a love story, or a shitshow?

What to look for.Not a Stock Photo: MediaThe Media#DD21

What to look for.Not a Stock Photo: Media

Most common words on social by women.Not a Stock Photo: Facebook StudyWonderfulHappyBirthdayDaughterWomen responded positively to words that described positive emotionssuch as Love, sooo sooooo, andridiculously. Womens posts tend to reflect onpsychological and social processes.

BabyExcitedThankfulLove

Most common words on social by men.Not a Stock Photo: Facebook StudyFreedomLibertyWinLoseMen more frequently discussed topicsinvolving politics, sports, competition,and activities. Mens posts tend to reflect onobjects and impersonal topics.BattleEnemyThankful

What to look for.Not a Stock Photo: MediumThe Mediums#DD21

Text, email, video, pictures, animated gifs,

Brand loyalty of social media.Not a Stock Photo: Digital Assets

200% higher engagement on tweetswith image links21% more likely to respond toquestions than any other tweet90% of all engagement comes fromlink clicks

Text, email, video, pictures, animated gifs,

What to look for.Not a Stock Photo: Digital Assets

Text, email, video, pictures, animated gifs,

What do voyeurs want to see on...Not a Stock Photo: Digital Assets

Text, email, video, pictures, animated gifs,

What do voyeurs want to see on...Not a Stock Photo: Digital Assets

Text, email, video, pictures, animated gifs,

New and improved.Not a Stock Photo: Digital Assets

Text, email, video, pictures, animated gifs,

Here you go.Not a Stock Photo: Digital Assets

Text, email, video, pictures, animated gifs,

What to look for.Not a Stock Photo: ToolsThe Tools#DD21

Text, email, video, pictures, animated gifs,

Think lighting.Not a Stock Photo: Tools

Apps we love.Not a Stock Photo: Apps

#NoFilterNot a Stock Photo: Must Be Stopped

Text, email, video, pictures, animated gifs,

Getting real.Not a Stock Photo: Life, not Lifelike People Product Showroom Brand

What to look for.Not a Stock Photo: StoriesPeople#DD21

Dont overpromise and under deliver.Not a Stock Photo: The Why

Text, email, video, pictures, animated gifs,

Lets play a game.Not a Stock Photo: Dating for Dummies

Dealership Websiteor

People-based marketingNot a Stock Photo: People

Lets play another game.Not a Stock Photo: Who would I buy from?

Not a Stock Photo: StoriesProduct#DD21

Investing in skills.Not a Stock Photo: Stories

Promoting the product.Not a Stock Photo: Product

Truer wordsNot a Stock Photo: Product

Promoting the product.Not a Stock Photo: Product

Promoting the product.Not a Stock Photo: Filler

Your environment requirement.Not a Stock Photo: StoriesShowroom#DD21

Not a Stock Photo: Sameness We are a differentiation nation.

Talk evergreen content.

Where did you get that dress?Not a Stock Photo: Exterior

Its whats on the inside that counts.Not a Stock Photo: Interior

Lipstick on a pig is better than a pale pig.Not a Stock Photo: Interior

Visualizing the appointment.Not a Stock Photo: Showroom

Family photos.Not a Stock Photo: Showroom

Meet them with a smile every time.Not a Stock Photo: Showroom

How do you visualize your brand?Not a Stock Photo: StoriesBrand#DD21

Not a Stock Photo: Stories

Your people are your brand.

Not a Stock Photo: StoriesThe best way to tell stories in this world, where so much information is coming at us, actually is video.

~ Nicola Mendelsohn, Facebook VP of Operations in Europe, Middle East, and Africa

She said in as soon as 5 years time, FB will be almost entirely devoid of text, will be all mobile, and almost entirely video and moving images.

Not a Stock Photo: StoriesCelebrate your people.

Not a Stock Photo: StoriesConstantly share who you are.

Not a Stock Photo: StoriesMy own legacy.

Sharing results.Not a Stock Photo: StoriesSuccessStories#DD21

Not a Stock Photo: Personal Videos Getting to know you.

Not a Stock Photo: MessagingGetting to know you.

Not a Stock Photo: Messaging

Not a Stock Photo: MessagingWhy buy from me?

Lets get it right.Not a Stock Photo: StoriesIf Stock Photos of Buying a CarWere Real#DD21

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

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Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

Not a Stock Photo: FinKate and Joe.

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Not a Stock Photo: FinKate and Joe.

Thanks.

Kate [email protected]: /kate.r.frosttwitter: @katefrost_inc

Kate Frost IncJoe [email protected]: /dealerknowstwitter: @zonewebb

DealerKnows ConsultingNot a Stock Photo: Fin

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