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Business Analysis & Portfolio Management Business Analysis & Portfolio Management Business Analysis & Portfolio Management Business Analysis & Portfolio Management: : : Building a methodological framework to achieve organizational strategies and success Michele Maritato – Director, IIBA 26 February 2015

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Page 1: 03 pm&ba dynamic duo_ba&portfolio_iiba_michele maritato_260215

Business Analysis & Portfolio ManagementBusiness Analysis & Portfolio ManagementBusiness Analysis & Portfolio ManagementBusiness Analysis & Portfolio Management::::Building a methodological framework to achieve

organizational strategies and success

Michele Maritato – Director, IIBA

26 February 2015

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Who We Are

• Connect over 28,000 Members, nearly 225

Corporate Members and over 110 Chapters

• We are and will continue to:

- be the recognized global thought leader

- be dedicated to elevating the role of business analysis

- provide access to relevant tools, resources, events &

connections

• As the voice of the BA community, IIBA supports the

recognition of the profession, and works to maintain standards

for the practice and certification

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Core Purpose

“To unite a community of

professionals to create better

business outcomes”

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Board of Directors - Representing the Members

• The Board of Directors is comprised of 13 Members and represents the business community from around the world

• The current members of the IIBA Board of Directors are

• Michael Augello, Chair• Teresa Cheung• Ken Fulmer, Vice Chair• Sarah Gibson• Kathleen B. (Kitty) Hass• Jonathan Kupersmith• Leena Malik

• Michele Maritato• Indira (Indy) Mitra • Esther Mui• Judy Munro• Guy Pearce• Tony Tarantelli

• Committed to listening, responding and leading the BA community

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Strategic Priorities • New Strategic Plan launched in November 2014• Five new pillars – built on a foundation of operational

excellence

• For more information, visit www.iiba.org/strategicplan

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Business Analysis & Portfolio

Management: Building a methodological

framework to achieve organizational

strategies and success

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Business & Implementation

Business Implementation

Strategy, Idea of Investment

Problem or Opportunity

WHY

BENEFITS

CHANGE

WHAT

DELIVERABLES

HOW

Implement the Strategy /

Change

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Main Causes of Project Failure

• Incomplete Requirements 13.1%

• Failure to involve users 12.4%

• Lack of resources 10.6%

• Unrealistic expectations 9.9%

• Lack of management support 9.3%

• Requirements change 8.7%

• Lack planning 8.1%

• Was no longer needed 7.5%

Source: Standish Group (+8000 projects)

Over 50% of causes for project failure is due to mistakes in

understanding and engaging the stakeholders!

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Use of Developed Features

Source: Standish Group – chaos report

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Stakeholders who refuse to define what they want end up

with projects that are doomed to failure or experience at least

significant cost overruns, which, for a project manager,

is the same thing.Joseph L. Mayes, PMP, Universal American

Corporation, Lake May, Florida, USA

IT Professionals Non-IT Professionals

“Are business users satisfied with IT Projects?”

Source: PMNetwork® - December 2012

5% 3%

24% 15%

39% 32%

21% 27%

9% 20%

2% 3%

Completely satisfied

Very satisfied

Moderately satisfied

Slightly satisfied

Not at all satisfied

Didn’t know

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Any fool can know. The point is to understand.

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How can we enable and enforce the link between the Business

and Implementation sides?

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What is Business Analysis?• “The practice of enabling change in

an organizational context by defining

needs and recommending solutions

that deliver value to stakeholders”

• A Business Analyst act as a liaison:

• Among business stakeholders

• Between business and

implementation stakeholders

Source: BABOK® Guide

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Business Analysis Positioning

• Enterprise Business Analyst

• Business Process Analyst

• Big Data / Decision Analyst

• Define Strategy

• Align to Strategy

• Inform Strategy

ENTERPRISE

FUNCTION

• Enterprise Business Analyst

• Business Process Analyst

• Business Analyst

• Decision Support Analyst

• Agile Analyst

• Systems / Functional Analyst

• Define Change

• Deliver Change

• Support Change

PRJ/OPS• Support

Project/Operations

• Business Analyst

• Service Analyst

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Business & Implementation

Strategy

- Project

Activities

Programs

- Recurring

Activities

Projects

Results

Portfolio

Operations

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PM and BA: The Dynamic DuoB

US

INE

SS

AN

ALY

SIS

Por/Prg/Prj MANAGEMENT

Business Implementation

WHY

BENEFITS

CHANGE

WHAT

DELIVERABLES

HOW

Strategy, Idea of Investment

Problem or Opportunity

Implement the Strategy /

Change

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Business Analysis Planning and Monitoring

Enterprise

Analysis

Solution

Assessment &

Validation

Requirements

Analysis

Elicitation

Requirements

Managem. &

Communicat.

Underlying

Competencies

Business

Requirements

Stakeholder, Solution

Requirements

Transition Requirements

The BABOK® Guide FrameworkSource: BABOK® Guide – Version 2.0

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Portfolio Management

Source MoP®

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5.1 Define Business

Need

5.2 Assess

Capability Gaps

5.3 Determine

Solution

Approach

5.4 Define

Solution Scope

What is the business

problem-opportunity?

What capabilities do we

need?

How do we want to fill the

gaps?

What are the solution

components?

What are costs, benefits

and risks?Source BABOK® Guide – Version 2.0

5.5 Define

Business Case

Enterprise Analysis

Portfolio

Definition

Portfolio

Delivery

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Traceability

• Business Requirements

• Stakeholder Requirements

• Solution Requirements

• Transition Requirements

Portfolio

Program

Project

Portfolio

Definition

Portfolio

Delivery

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Stakeholder importance

Co

st r

ati

ng

Prioritize Requirements

1

24

3

L

H

H

Portfolio

Definition

Portfolio

Delivery

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And Many Other Benefits•Verifiy Requirements, improve quality of project deliverables

•Validate Requirements, maximize the value of portfolio components

•Improved Business stakeholders engagement

•Improved Portfolio Risk Management

•Maintaining Requirements for re-use, improve implementation efficiency

•Evaluate Solution Performance, improve portfolio alignment

•Less Change Requests (CRs), as indirect effect

•CRs assessed against business needs; justified budget increase

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☺ Michele Maritato

� +39.335.5468934

[email protected]

www.iiba.org

michele.maritato

michelemaritato

Contact me

Page 24: 03 pm&ba dynamic duo_ba&portfolio_iiba_michele maritato_260215

Thank you