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START with the customerexperience and work backtoward the technology -
NOT the other way round- Steve Jobs
2.
The GOAL as a company is tohave customer service that is
not just the best butLEGENDARY
- Sam Walton (founder of Wal-Mart)
6.
If you would like to discuss any aspect of this'thought piece' or you would like to explore
how my experience may be of interest to youor your organisation please contact me
T: +44 7782 324500
LinkedIn: www.linkedin.com/in/simonrodaway