20

2011 Jackson Associates Research Capabilities Presentation

Embed Size (px)

DESCRIPTION

Jackson Associates Research is the leader in marketing research project recruitment and hosting. Take a look at what makes us a cut above the rest.

Citation preview

Page 1: 2011 Jackson Associates Research Capabilities Presentation
Page 2: 2011 Jackson Associates Research Capabilities Presentation

Diamond Service is Yours

Expansive respondent database and market expertise

• Over 100,000 in Atlanta database

• Over 30,000 in Boston database

We understand the cultures and communities in our markets

We specialize in niche audiences (patients, physicians, ethnic groups)

Web capability streamlines operations

• Algorithms in advance

• National database growth

Page 3: 2011 Jackson Associates Research Capabilities Presentation

Our Culture

Focus is on people, not profit

Four rules that govern

• Loyalty to company and clients

• Teamwork ties us together

• Perspective is positive

• Expectations are kept high

Management staff is enthusiastic and involved in growth

Quality is to be expected

Education is key

What we do… matters

Page 4: 2011 Jackson Associates Research Capabilities Presentation

Our Advantage

We innovate

We simplify the process

We guarantee our work

We work proactively

We do whatever it takes

We understand partnerships.

Page 5: 2011 Jackson Associates Research Capabilities Presentation

Our Commitment

We adhere to the strict ethical standards established by industry organizations, such as MRA, CASRO, PMRG and ESOMAR.

We comply with federal and state laws regarding the recruitment of children

Client sample is used and returned according to client instructions

The privacy of our respondents is important:• Unless necessary for pre-study assignments or post-study validation,

respondent last names, phone numbers and addresses remain confidential• Employees must sign non-disclosure agreements regarding the protection of

client and respondent data

Page 6: 2011 Jackson Associates Research Capabilities Presentation

Our Services

QualitativeFocus Groups

Quali-quant (CLT)

Ethnographies

Interviewing (on- and off-site)

Usability Testing

National Field Management

Ideation Sessions

QuantitativeSensory Tests

Home Use Tests

Intercepts

Online Surveys

Programming and Hosting

Telephone

Page 7: 2011 Jackson Associates Research Capabilities Presentation

Jackson Midtown

Midtown Atlanta

Easy access, just 12 miles from airport at 14th and Peachtree Streets

Three trendy, sophisticated studios

Includes “Instant Update” technology(clients are automatically updated on a monitor in theirviewing room when respondents check in)

Surrounded by 4- and 5-star restaurants and hotels,as well as the Atlanta art scene

Page 8: 2011 Jackson Associates Research Capabilities Presentation

Private 2nd Floor Access

Respondent ReceptionElevator lobby

Midtown Atlanta

Page 9: 2011 Jackson Associates Research Capabilities Presentation

Warm and Intimate – The Peachtree

Featuring seating for 10 in the viewing room, this studio suits

anyone’s taste.

Midtown Atlanta

Page 10: 2011 Jackson Associates Research Capabilities Presentation

Jackson Perimeter

Four focus suites with luxurious lounges

Sensory lab with adjacent prep kitchen

Commercial kitchen with heavy electrical support

1200 sq. ft. foot auditorium• Direct access from parking lot• Circuitry for large appliances• Seating for up to 100• Viewing for 24

North Atlanta

Page 11: 2011 Jackson Associates Research Capabilities Presentation

Commercial Kitchen

North Atlanta

Page 12: 2011 Jackson Associates Research Capabilities Presentation

Sensory Lab, Adjacent Prep Kitchen

North Atlanta

Page 13: 2011 Jackson Associates Research Capabilities Presentation

Boston

4,000 square feet

Ground floor access and loading dock

Conference room seats 6

Client viewing room

Local recruiting and quality assurance

Sensory lab with seating for 30

20 minutes from Logan airport

Boston, MA

Page 14: 2011 Jackson Associates Research Capabilities Presentation

Sensory Lab and Prep Kitchen

Boston, MA

Sensory Lab seats 30 per session

Plenty of storage and countertop space

Page 15: 2011 Jackson Associates Research Capabilities Presentation

Conference Room and Viewing

Boston, MA

Page 16: 2011 Jackson Associates Research Capabilities Presentation

Our Research Team

Melisa Gipson, PRC - Executive Vice President 19 yearsBids and books projects, oversees Business Development

Kelly Gray - Vice President 8 yearsBids and books projects, oversees Midtown facility and projects

Project DirectorsBobbieJoSalyers 7 years Rachel Knobloch 1 year

Candice Pratt - Call Center Director 6 yearsModerates as necessary

Ron Kirby - Resource Manager 14 yearsOversees quality assurance and database management

Lillie Haley - Client Services Manager, Perimeter 11 years

Robert Richie - Client Services Manager, Midtown 6 years

Page 17: 2011 Jackson Associates Research Capabilities Presentation

About Marisa, President and OwnerMarisa Pope has been in the marketing research profession for over 20 years and has experience in both qualitative and quantitativeresearch methodologies. She has a strong background in advertising, promotion and operational efficiencies and has been an active memberof the Atlanta/Southeast Chapter and National Marketing Research Associations for most of her career.

Marisa is a member of the National AMA and serves as a Director-At-Large on the Board of Directors for the National MRA. She is anaccomplished public speaker who has been instrumental in the development of several educational seminars for both the chapter andnational associations. Marisa is a Past President for the Atlanta / Southeast Chapter of the MRA and served for four years on the EducationWork Group, two years as Chairperson, for the National MRA.

The recipient of the National MRA's prestigious Shining Star Award in 2006, Marisa was also awarded the Distinguished Service Award in2010 and has achieved and maintained her Professional Researcher Certification (PRC) status. She also serves on the Program Committeefor the Pharmaceutical Marketing Research Group and belongs to the AMA, ESOMAR, PBIRG, CASRO and many other industryassociations and groups.

A Chicago native, Marisa moved to Atlanta with her family when in her teens. She attended the University of Georgia with a concentration inAdvertising. After successfully managing Jackson Associates for more than 17 years, Marisa purchased the company in 2006. She is activein the daily business operations while spearheading sales and business development. Her passion for the industry and drive for successkeeps her looking for ways to stay ahead of the competition, and these attributes are reflected in the company’s technology, facility designand client relationships.

When she isn't working, Marisa enjoys hiking, making jewelry and traveling (most especially to Sedona, AZ.) But her true passion isspending time with her nephew, Nicholas and her niece, Sydney, who keep her focused on the most important things in life.

Marisa Pope President

Page 18: 2011 Jackson Associates Research Capabilities Presentation

Client Feedback

People here are FABULOUS! This is absolutely my preferred facility in Atlanta. It's high tech, clean, comfortable with plenty of space, food, and drink.

Jennifer TallarigoMarketVision Research

Jackson Associates has raised the bar for me for excellence in a research facility. The words “No, we can’t” don’t seem to be in their collective vocabulary. They try and usually succeed beautifully – and always with a smile. Their warmth is always so welcoming to a weary traveler. I consider it to be one of the very top stops world-wide!

Ellen KarpAnerca International Inc.

We have found that the service, quality and commitment to customer satisfaction are always excellent at Jackson Associates. They are always our first choice of focus group facilities when we conduct groups in the Atlanta market.

Chris CurtrightUPS

Life on the road is hard enough. I have to say, of all the facilities we use, I think you realize that the most. You should offer training courses on how to run facilities and customer service.

Beth CareyIntegrated Marketing Associates

Really enjoyed working with you guys. You did a great job with a difficult recruit and lots of changes!

Jess WehnerIpsos Understanding Unlimited

We are always excited when we have an assignment in Atlanta because we get to work with Jackson Associates!

Jill ArthurR.F. Caffrey & Associates, Inc.

Page 19: 2011 Jackson Associates Research Capabilities Presentation

We Give Back

Jackson Associates proudly supports the following organizations:American Heart Association

Autism Society

Boy Scouts of America

Make-a-Wish Foundation of Georgia & Alabama

Susan G. Komen for the Cure

TOMS Shoes

Page 20: 2011 Jackson Associates Research Capabilities Presentation

[email protected]

[email protected]

Contact us today to learn more about our diamond service.