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3 reasons people ask for discounts and how to counter

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Page 1: 3 reasons people ask for discounts and how to counter
Page 2: 3 reasons people ask for discounts and how to counter

Alex BermanChief Marketing Sumo

InspireBeats.com$20 million+ Leads Generated

$2 million in B2B SalesDigital Nomad

Page 3: 3 reasons people ask for discounts and how to counter

I used to struggle with negotiation

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Was scared that people would say no and not buy

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It’s not true

Page 6: 3 reasons people ask for discounts and how to counter
Page 7: 3 reasons people ask for discounts and how to counter

Main takeaway: Even though it seems discounting will close a deal for you, that’

s a myth

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Here we go..

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3 Reasons Clients Ask for Discounts

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1. There’s too much risk

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Was on a call with a company that runs a coworking space. They were looking for

startups to help fill the space

Page 12: 3 reasons people ask for discounts and how to counter

“Do you have a free trial or can you do this on commission only?”

Page 13: 3 reasons people ask for discounts and how to counter

He asked because he had a team of brokers filling spots on commission only

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Explained the reasoning and he found marketing budget to cover it

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Take potential clients risk away with an extremely custom pitch, and figure out

where you fit in

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While risk based negotiation is semi legit,

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Here’s one you run into a lot in the enterprise that is not...

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2. They want to say they tried to negotiate

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Enterprise companies are some of the easiest clients to handle once you close

them

Page 21: 3 reasons people ask for discounts and how to counter

But the initial contact and pitching process is taxing

Page 22: 3 reasons people ask for discounts and how to counter

Here’s just one example..

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In enterprise, the negotiator isn’t the decision maker

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Lots of times it’s a consultant - professional negotiator

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It’s a resume play...

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The tough part about this ask is you usually do HAVE to give something, but it doesn’t have to be a price reduction.

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Give them a free addon

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This way, they end up with a good story to put on the resume and you end up

charging full price.

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Now that we went over 2 win win scenarios

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Let me show you what to avoid..

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3. They don’t have the money

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You never want to sell your product to somebody who can’t afford it

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These people ALWAYS end in a return or an early cancellation

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These guys are sometimes hard to pick out early

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But you’ll find them when they push back at buy time

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Best defense?

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IF they have the money, this will work and they’ll buy. If not, they’ll go away and you won’t have to deal with a refund. Win

win.

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To recap...

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3 Reasons Clients Ask for Discounts:1. There’s too much risk

2. They want to say they negotiated3. They have no $$$

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Any Questions?

Page 42: 3 reasons people ask for discounts and how to counter

Alex Berman

Chief Marketing Sumo @ InspireBeats

Mail: [email protected]

Twitter: @alxberman

Need more leads or sales support? http://inspirebeats.com

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