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55 Must-Haves in Every Affiliate Manager's Toolbox Geno Prussakov CEO, AM Navigator (affiliate management agency) www.amnavigator.com Founder, Affiliate Management Days (conference) www.amdays.com 888-588-8866 | Washington, DC [email protected] | @ ePrussakov .

55 Must-Haves in Every Affiliate Manager's Toolbox

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55 Must-Haves in Every

Affiliate Manager's Toolbox

Geno Prussakov

CEO, AM Navigator (affiliate management agency)

www.amnavigator.com

Founder, Affiliate Management Days (conference)

www.amdays.com

888-588-8866 | Washington, DC

[email protected] | @ePrussakov

.

Instead of IntroductionMethane - the most

common

hazardous gas in

the mines,

contributing to

more than 10,000

miner deaths

during the past 60

years.

Nitrogen dioxide (NO2) and carbon monoxide

(CO) are the two most dangerous and frequently

found gases in underground mines. They kill

quickly, without warning.Source: Miner's Manual: A Complete Guide to Health and Safety Protection on the Job by J. Davitt McAteer

Instead of Introduction

Miner's Canary & Analogy

2 Kinds of Tools

DIRECT INDIRECT

Originally intended for

affiliate managers

Those managers can

adapt for their usage

5 Key Responsibilities

Streamline It!

stream·line

verb /ˈstrēmˌlīn/

: to make (something) simpler, more effective, or more productiveSource: Merriam-Webster Dictionary

: to make (an organization or system) more efficient and effective

by employing faster or simpler working methodsSource: Google

Use tools to streamline the routine tasks

that support the 5 pillars!

- 1 -Tools for Recruitment

Linkdex Publisher Discovery

Interrogation of program-specific tracking domains

Linkdex Publisher Discovery

NerdyData

5IQ

Database of 125k+ affiliates sending traffic to

over 15k brands searchable by:

1. Category

2. Traffic source

3. Traffic destination (competitor analysis)

Fee is charged per line of exported data.

5IQ

Source: Technorati Media 2013 Digital Influence Report

Influencer Outreach

Bloggers & Niche Websites

BlogDash

Blogger LinkUp

eCairn.com (bloggers & communities)

GroupHigh.com

inkybee

Outreachr (websites & social profiles)

Pitch It To Me

“DO-IT” Approach to Bloggers

Key Elements:

o Disclosures

o Openness

o Incentives

o Targetedness

Source: AffiliateBenchmarks 2013 Global Advertiser Research Report

Most Desired Affiliate Types

Source: AffiliateBenchmarks 2013 Global Affiliate Research Report

Social Media Used by Affiliates

Social Networks

CircleCount (Google+)

FindPeopleOnPlus (Google+)

Google+ Ripples

AgoraPulse (Facebook and Twitter)

LinkedIn Tools:

LinkedIn.com/pulse/discover

LinkedIn “Posts” Search

Twitter

Followerwonk

SocialBro

Topsy (analytics tool | see “Experts” section)

Twellow

Twitter Search

Cross-Platform

BuzzStream (all sorts of content websites)

Klout (an array of social media)

Kred (social media | check out “Communities”)

Little Bird

NOD3x

(free for Google+ and YouTube, upgrade for Twitter, FB, blogs)

PeerIndex

Simply Measured

(analytics tool for Twitter, FB, YouTube, Google+)

Similar Websites

SimilarSites.com

SimilarSites.com

Check out also their Firefox add-on & Chrome plugin!

More:

Related Websites (Chrome Plugin)

SimilarPages.com

SimilarSiteSearch.com

Similar Site Tools

Bonus: Google related:URL.com

Backlink Tools

SEOquake (free toolbar)

Ahrefs (from $79/mo)

Backlink Watch (free)

Bonus: Google link:URL.com

Email Address?

WHOIS Database

Peepmail

Peepmail

http://samy.pl/peepmail/

MailTester.com

Affiliate Directories

Nearly 1/5th of affiliates use them

Just a few to consider:

AffiliatesDirectory.com

AffiliateFirst.com

AffiliatePrograms.com

AffiliateRanker.com

AffiliateScout.com

AffiliateSeeking.com

AllAffiliatePrograms.com

AssociatePrograms.com

JamAffiliates.com

Top-Affiliate.com

Source: AffiliateBenchmarks 2013 Global Advertiser Research Report

Top Recruitment Methods (adv)

Source: AffStat 2014 Report by Affiliate Summit

Top Recruitment Methods (aff)

Find & Invite (on Network)

Find & Invite (on Network)

Find & Invite (on Network)

Free Exposure Opps (Network)

Examples:

o CJ: “CJ Monthly” newsletter

o Rakuten: “New & Notable Advertisers” blog

o ShareASale: “New & Notable Merchants”

posts, deals databases (regular & BF/CM)

o AvantLink: social media announcements

o Webgains: publisher newsletter

Paid Exposure Opps (Network)

Paid Exposure Opps (Network)

- 2 -Tools for Activation

Only ≈10% of Affiliates = Active

OPPORTUNITY!

Affiliate Segmentation

“As a retailer, you likely segment your

consumers…

Segmentation can also be applied to your

affiliate marketing channel. Just as different

types of customers require different levels of

service, different types of affiliates require

different resources.”

— Carolyn Kmet, former Director of Affiliate Marketing at Groupon

Affiliate Segmentation

Criteria:

o Type

o Performance

o Niches

o Terms/Payouts

Email

Source: AffStat 2014 Report by Affiliate Summit

GROUP INDIVIDUAL

E.g.:

Regular newsletter

Segment-specific email

Announcement

E.g.:

Acceptance email

Tool/feed approval email

One-on-one outreach

Email

Example

Congratulations! You have just been approved for FTP access to

the HalloweenMart.com's affiliate datafeed.

Import our datafeed soon, send $799 in sales by February 28,

2015, and I will deposit a $50 cash bonus (on top of your

commissions) into your ShareASale account. With our 30-day

affiliate-referred AOV exceeding $50, reaching this goal is not

hard, and we are looking forward to your participation!

- 3 -Tools for

Policing Compliance

Remember…

Do not call it a “violation” unless you’ve

defined it as such in your TOS!

What to Police

o Trademark abuse in paid search

in domain names

o Coupon usage

o FTC disclosures

o Brand placement(s)

BrandVerity (search)

BrandVerity (coupons)

Knockout value – metric which helps estimate

advertiser’s loss (expressed in percentage of the

time that the wrong ad is showing).

http://www.leadtrackr.com/leadtrackr.php?id=59995

The Search Monitor (search)

Typo Assassin (URLs)

CitizenHawk (URLs)

FTC Compliance (Disclosures)

Media Thirst

Monitoring Brand Placements

Brand = your most valuable asset.

Safeguard it!!

Linkdex for Policing (on SAS)

Filter on specific affiliate ID reveals sites with their links

Linkdex for Policing (on CJ)

Filter on tracking domain for a single affiliate ID

Link Intelligence Tools

Dissect redirects (for free) with:

Tamper Data (Firefox add-on)

Rex Swain's HTTP Viewer

Fiddler Web Debugger

Link Intelligence Example

Judging by Address Bar:

Tamper Data (However) Reveals:

CJ tracking URL

- 4 -Communication Tools

CRM Platform

HTML Editor

Streamline affiliate relationship management with

a CRM platform (e.g., Nimble, SugarCRM,

Salesforce CRM, InfusionSoft, Microsoft CRM).

E.g., Adobe Dreamweaver ($20/mo), Weebly

(from $4/mo), Firebug (free browser add-on),

Coding the Web (Chrome extension), etc.

- 5 -Optimization

(Intelligence Tools)

Keep in Mind…

Competitive intelligence – “the process

by which companies inform themselves

about every aspect of their rivals’

activities and performance”

(Christopher West, Competitive Intelligence, p. 12)

“The real purpose of competitive intelligence

is to learn and to act” …not merely

collect data or “develop information”.

(Seena Sharp, Competitive Intelligence Advantage, p 101)

SEMrush

SEMrush

SEMrush

AdSense publisher search yields prospective affiliates

(that offer space where competitor's ads appear)

R

C

T

E

A

Research (terms, stats, etc)

Evaluate (how you stack up)

Apply (the knowledge)

Craft (your own strategy)

Become Their Affiliate

Tear (them) apart!!

In Conclusion…

I think, at a child's birth, if a mother could ask a

fairy godmother to endow it with the most useful

gift, that gift should be curiosity.

— Eleanor Roosevelt