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A tool for coopera,on: ILL-‐SBN a na,onal integrated service for interlibrary loan and document delivery
Antonella Cossu
ICCU [email protected]
Le prêt entre bibliothèques : entre ra,onalisa,on et nouveaux défis 6es Journées professionnelles du CTLes (17 -‐18 juin 2015)
Hell is a place where nothing connects with nothing. (T.S. Eliot)
The situa,on in Italy
I
In Italy, there are currently 13,457 state, local authority, university and private ins,tu,onal libraries.
The situa,on in Italy
There are about 6,000 local authority public libraries and about 2,000 university libraries.
The situa,on in Italy
• Due to its historical background, Italy’s book heritage is distributed throughout the country and the library landscape varies greatly.
• There is no na,onal centre for interlibrary loan and document delivery
• Standard communica,on and interoperability among different systems are indispensable tools for the management of interlibrary services.
The Na,onal Library Service -‐ SBN
The Na,onal Library Service (Servizio Bibliotecario Nazionale – SBN) is the network of Italian libraries promoted by MiBACT, the Regions and universi,es to overcome the fragmenta,on of Italian library resources with the aim of: -‐ sharing bibliographic informa,on in a na,onal collec,ve catalogue -‐ managing related services Currently, the SBN network includes 5615 libraries of all ins,tu,onal types performing ac,vi,es in various fields of study.
The Na,onal Library Service -‐ SBN
SBN partner libraries catalogue their documents at the local level and share bibliographic informa,on in the na,onal Index in real ,me using a shared cataloguing system. The bibliographic informa,on is made available to users in both the local OPAC and OPAC SBN at the na,onal level. OPAC SBN is the union catalogue of the na,onal network and it is the primary service access for Italian and foreign users, who can easily locate documents in the libraries belonging to the network, but who find it difficult to make ILL service requests.
OPAC SBN: 13,624,177 bibliographic descrip,ons and 73,704,256 localiza,ons
Interlibrary loan and document delivery services in Italy
¨ In Italy there are efficient library systems that manage ILL services locally , but which have difficulty communica,ng with each other because they use different socwares.
¨ The services have been developed and organized at the provincial, regional or university level and are only accessible to local users accredited with a user id and password.
¨ Libraries ocen have to use several ways of managing ILL requests, duplica,ng their work (e-‐ mail, web form, different procedures).
A user can locate a document in the OPAC SBN, but can only request a loan if registered at a library belonging to a local system (in this example the Politecnico University library system in Milan).
ILL-‐SBN: objec,ves
¨ Overcome the barriers between different applica,ons by adop,ng a standard common language and shared data.
¨ Expand the pool of partner libraries and , consequently, the services offered to library users.
¨ Achieve an integrated na,onal ILL service that can act as a point of reference at the interna,onal level.
What is ILL-‐SBN?
¨ It is a web service that is freely accessible on the Internet at no cost.
¨ It enables the communica,on of ILL
transac,ons. ¨ It is available to all interested libraries:
single libraries, system hubs, centralized loan services, Italian and foreign libraries.
550 Italian libraries currently belong to the ILL-SBN service.
How does ILL-‐SBN work?
¨ An ILL request includes: the ,tle of the book or document, the iden,fier of the library where it is located and the messages exchanged between libraries to manage requests (document delivered, received, and returned).
¨ ILL-‐SBN is a tool that allows for this informa,on to be shared through integra,on with catalogues, the use of unique iden,fiers for libraries and ISO-‐ILL 10160-‐10161 compliant message transmission.
¨ Partner libraries are iden,fied with an ISIL standard identifier assigned in Italy by ICCU as ISIL na,onal agency.
The ILL-‐SBN request process Partner libraries can track the en,re request process
The ILL-‐SBN request process
Partner libraries can track the en,re request process
A registered user of an ILL-‐SBN library can locate a document in the OPAC SBN and send an ILL request to all ILL-‐SBN libraries.
A registered user of an ILL-‐SBN library can locate a document in Italian and foreign Z39.50 catalogues and send an ILL request to partner libraries.
ILL-‐SBN – Interoperability with other ISO-‐ILL applica,ons
ILL SBN manages ILL requests directly via a web interface, but is also an open system capable of dealing with requests from other applica,ons and can act as a bridge to coordinate ILL systems developed in different contexts:
-‐ sending and receiving requests ; -‐ communica,ng changes in the status of requests using a standard procedure.
ILL-‐SBN – Interoperability with other ISO-‐ILL applica,ons
• ILL-‐SBN sends, receives and manages interlibrary loans and document delivery in real ,me using the most commonly used library applica,ons in Italy.
• The service is ac,ve with Sebina OpenLibrary and Aleph500 libraries; efforts are underway to integrate with the Sbn Web (MiBACT) applica,on.
• The integrated libraries manage their requests with the ILL-‐SBN libraries using the interface of their own applica,ons.
ILL-‐SBN – Interoperability with other ISO-‐ILL applica,ons
• Foreign libraries that use the Aleph500 and Sebina OpenLibrary systems can also communicate with ILL-‐SBN using their applica,ons and interopera,ng in real ,me using ISO-‐ILL standards.
• Foreign integrated libraries can localize documents in the SBN catalogue and poten,ally manage requests among all the ILL-‐SBN libraries.
ILL-‐SBN – Interoperability with other ISO-‐ILL applica,ons
• ICCU has signed a protocol of intent with Italian Ex Libris Product Users Group – ITALE to work towards coopera,on in ILL services. An amachment to the protocol sets out the technical specifica,ons for interoperability between the two systems.
• Interoperability with the new ExLibris ALMA product has been studied and guaranteed and tests are underway for the implementa,on of the dialogue protocol.
• The technical specifica,ons for dialogue between the ILL-‐SBN and the Sebina OpenLibrary libraries have been defined.
• ICCU has signed a protocol of intent with Abes which provides for coopera,on in interlibrary loan and document delivery services and the development of interoperability between the respec,ve SBN and SUDOC systems.
ILL-‐SBN – What it has done
• act as a bridge in the management of Italian and foreign library services using different applica,ons and protocols.
• provide users , star,ng with the SBN catalogue, with a single point of reference for library services.
• simplify and speed up the work of libraries by reducing the ways of managing requests.
• increase the availability of rare and hard-‐to-‐find documents by increasing the number of partner libraries.
• allow each ILL-‐SBN library to give its users access to informa,on and services at a na,onal level.
ILL-‐SBN – What can be done
Faced with the trend to reduce the expansion of local collec,ons, users are increasingly adop,ng the network as a single giant library and need:
• to get guidance to access quality content and integrated services.
• to easily obtain documents in the various forms in which they can be made available, from the original document, to photocopies, to tablets.
ILL-‐SBN – What can be done
Increase coopera,on among various na,onal en,,es which are s,ll not part of the project for integrated services, in par,cular:
-‐ the NILDE (Network Inter Library Document Exchange) system of document delivery, focused on delivering documents in digital form and linked to the Na,onal Periodical Publica,ons catalogue ACNP.
-‐ digital loan planorms: Media Library Online (MLOL) and Indaco Network.
The interac,on process with these en,,es has not yet been defined, but interoperability is technically possible.
ILL-‐SBN – What can be done
In a context which is largely decentralized, interoperability is not only a prerequisite for a na,onal policy which aims to expand public access to local and private en,,es, but also an incen,ve to work together with partners to find solu,ons to the administra,ve and organiza,ons aspects of coopera,on. Key issues (copyrights, fees, coopera,on agreements with other systems) are being discussed in Na,onal Library Service inter-‐ins,tu,onal work groups (MiBACT, Universi,es, Regions).
ILL-‐SBN – What can be done
Through communica,on and coopera,on, the ILL-‐SBN service aims to implement the na,onal resource sharing system which the IFLA has termed a fundamental infrastructure for the sharing of resources at an interna,onal level: Each country should aim to develop an efficient naBonal resource sharing system, since naBonal resource sharing systems are the essenBal infrastructure of internaBonal resource sharing 1).
With this objec,ve, it offers various levels of collabora,on and integra,on and makes available to those wishing to integrate, the technical informa,on on socware. 1) IFLA -‐ InternaBonal Resource Sharing and Document Delivery: Principles and Guidelines for procedure
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