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PROJECT 90/90: WOO LLOOM OOLOO HOMELESSNESS PROJECT A L OCAL ISED APP ROAC H TO E NDING HOM ELES SNESS

90 homes 90lives

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Wolloomoloo Homelessness Project presented by Liz Giles at the recent Supportive Housing Forum in Melbourne, Sept 2012.

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Page 1: 90 homes 90lives

PROJE

CT 90/9

0:

WOOLL

OOMOOLOO

HOMELESSNESS P

ROJECT

A L

OC

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Page 2: 90 homes 90lives

Contents

• What is 90/90

• How and why it started

• Partnerships outside the box

• What we have achieved so far

• How we have done it

• Platform 70

The

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nd how

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in W

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loo

PROJE

CT 90/9

0:

WOOLL

OOMOOLOO

HOMELESSNESS P

ROJECT

Page 3: 90 homes 90lives

WHAT IS PROJECT 90/90

A collaboration between government, community, corporate and philanthropic stakeholders that is committed to replacing reactive and stop gap

approaches to an entrenched problem with a long term, strategic approach based on evidence,

data, advocacy and collaboration

Our Aim

To end over 30 years of entrenched homelessness in

Woolloomooloo

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SCOPING THE ISSUE: creating a local profile

STATISTICS2006 Census:

388 rough sleepers (10.4% of all NSW rough sleepers) in City LGA.

Feb 2010 Street Count:

418 rough sleepers, 91 (21% ) in W’loo;

467 people in homelessness hostels, 93 (20%) in W’loo;

Roughly 25% of all primary/secondary homelessness located in W’loo;

W’loo highest density of homelessness in LGA for at least 25 years.

Page 5: 90 homes 90lives

IT DOESN’T MAKE SENSE. RIGHT?

2006 rudimentary analysis = $34,000 to maintain a person in a state of

Homelessness (not including the cost of police and council input)

Place that alongside:

Over 40 years of homelessness in the area 50+ services involved in servicing the issue 91 people (most of them chronically homeless)

Makes you think ...

Page 6: 90 homes 90lives

THE PROJECT PARTNERSUBS: Chair person; funding; volunteers; economic advisor; business

acumen;

contacts and influence; long term funding commitment to Woolloomooloo

City of Sydney: content knowledge; local connections; work on the ground;

community relations; funding

United Way: broker of partnerships; dedicated project officer; long term funding

commitment to Woolloomooloo

Freehills Foundation: legal advice; proposal writing; funding;

Way2Home: content knowledge; consumer support

Colliers International: property contacts and expertise

Bridge Housing: Platform 70 : housing for rough sleepers

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WHAT HAVE WE ACHIEVED SO FAR• Government commitment to funding for the housing of 70 rough sleepers

in the area (Platform 70)

• 62 people have been housed out of the area since the Project began in mid 2010 (W2H and AOS) – including many persons formally resistant to being housed.

• A decrease in rough sleeper numbers across the entire LGA

• Development of a business model providing an economic and social rationale for solving the ‘problem’ of homelessness in Woolloomooloo

• Completion of a cost analysis of rough sleeping to support advocacy efforts

• Development of a cost model for ending rough sleeping across the City

• Greatly increased collaboration between services, Council, Police and rough sleepers in the area and improvement of fractured relationships

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HOW WE DID IT: RESEARCH AND DATA

Street Count and Outreach Data and the Vulnerability Index:

• 90 in W’loo at time of conception (21% of all city’s rough sleepers)

• VI data indicated high no.s of particularly vulnerable people

Investigated models with proven success that could be adapted to meet local challenges

• Pathways Housing First model: strong housing outcomes utilsing available private rental resources

Cost Analysis of Rough Sleeping:

• $28.7k annually to service someone whilst they remain homeless

• = approximately $1.7million to continue servicing this population

Analysis of the cost of solving homelessness across the entire City

• An additional $900k a year for two years would provide street to home support for all remaining rough sleepers in the City (246)

• Allow diversion of resources to prevention activities (to prevent flow into W’loo) whilst enacting a ‘rapid exit’ approach for new arrivals.

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HOW WE DID IT: ADVOCACY

• Developed a housing matrix or all potential housing opportunities

• Public Housing• Community Housing• Boarding houses• New build• Head leasing

• Decided to focus on head leasing opportunities

• Invited Sam Tsemberis to Australia to promote Housing First and meet with Ministers and decision makers.

• Wrote a proposal for housing and supporting all rough sleepers in Woolloomooloo utilising a cost efficiencies argument

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HOW WE DID IT: COLLABORATIVE APPROACH

• Woolloomooloo Integrated Services Hub (WISH) • Monthly one stop shop of 20 organisations focused on outcomes

• Monthly meetings of homelessness service providers in the area• Ensuring collaboration not duplication• Rapid responses to new comers in the area• Gathering data on reasons why rough sleepers migrate to Woolloomooloo

• Fostering social inclusion

• ‘Show us your Woolloomooloo’ project: involving homeless, public and private housing tenants, local business – creating a dialogue across difference

• Working with the faith based mobile services and police• Encouraging services to relocate; be more proactive in providing support

& referrals• Working with police to address genuine issues in the area without unfairly

targeting rough sleepers

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HOW WE DID IT: HOUSING & SUPPORT• Housing:• Platform 70: private rental leases for 70 rough sleepers in

Woolloomooloo• Common Ground• Other public and community housing outside the inner-city –

investigating support relationships in those areas (e.g. North Shore)

• A professional pitch to private landlords• A glossy brochure outlining a business case for working with the

Platform 70 project

• Way2Home and Aboriginal assertive outreach:• multi-disciplinary and culturally specific assertive outreach approach;

street to home support

• Housing Starter Kits• Raised funds to ensure that people entering housing were able to do so

with amenities they selected and purchased themselves

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WHAT NEXT?Continue to explore:

• Future private rental opportunities beyond Platform 70 – meeting with a range of organisations/individuals that own residential property and talking with government (ongoing funding)

• New build opportunities – lobbying organisations/individuals with land or property to develop; developing a feasibility study for new build

• Potential for Social Impact Bond and other innovative financial structures for financing new build

• Meetings with Federal and State Homelessness & Housing Ministers, DPC and Treasury to discuss data and findings of research and ‘next step’ proposals.

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Page 14: 90 homes 90lives

PROJECT SUMMARY

• A Housing First approach: no requirement to be “housing ready”

• Funded under National Partnership Agreement

• Referrals through Neami Way2Home and Aboriginal Assertive Outreach Service

• Utilises headleasing in the private rental market

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WHY IT WORKS/LESSONS LEARNED

• Choice and flexibility- Client can decide, and it’s ok to change mind.

• Learning and second chances- Recognise ability to learn.

• Partnership working- Working together with different priorities but the same goal.

• Separate relationships- Support not tied to housing, support is always there.

• Intensive initial tenancy management- dealing with crisis periods, learning to live inside.

• Successful private rental acquisition- accessing the private rental market effectively.

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ACCESSING THE PRIVATE RENTAL MARKET

• Suitability of properties

• What do real estate agents want?

• Understanding conflicting pressures/priorities

• Selling the project

• THEN let’s provide excellent service

• Proof?

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CASE STUDY - JOHN

• Long history of rough sleeping

• Previously housed – unable to sustain tenancy

• Considerable effort to house and support but incarcerated

• Released from prison – return to rough sleeping

• Referred to Platform 70 by Way2Home

• Housed in December 2011

• 9 months on: stable in housing; excellent care of property; engaging with supports

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THANK YOU

Liz GilesManager Homelessness UnitCity of Sydney02 9246 7676

[email protected]

Christina HoughProject Coordinator, Platform 70Bridge Housing02 8324-0826

[email protected]