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This is the vision on TEM by A&B Groep. Think about it.
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2. TEM today: Looking beyond cost
STATEMENT: TEM is not about saving costs! 3. Telecoms Expense reduction is overrated...
Do we know better than the user...? 4. People will adapt to your behavior... Psychological principle: If youre behaving according to a role,people will treat you according to that specific expectation 5. Should we forget about the costs?
Users can decide best about what brings them results 6. Summarizing
Focus on Productivity Dont focus on cost only, or people will start thinking you are overhead! 7. Telecoms-as-a-Service
Your IT-department is a Telecom Service Provider 8. Whats your Value added?
You are a Vallue Added Service provider. The total price of your service is the cost for your (internal) customer. 9. The pricing of your Service
TEM is just a tool and a process for establishing your price and creating an internal market for your sevices! 10. Where does this lead to? Facility & Purchasing Management Development Maturity of business functionValue addedTelecom Expense Management Telecom Service Management Telecom Business Management Shifting your focus whenyoure developing 11. It is a stacked business model Telecom Facility Management Inventory Management Contract Management Supplier Management Telecom Expense Management Invoice Management ... Usage Reporting Telecom Service Management Portfolio Management Service Level Management Accounting & Service Charging ... Profiles & User policies ... Telecom Management needs a strong foundation 12. Wrap-up : dos and donts
It happens, accidentally, that we do have a stand just around the corner... 13. A&B Groep : #durftevragen!
Thank you for you attention keep asking us your questions!