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Accountability can be taught and learned. Improving on my accountability is easier than I think. It all starts with the mindset. The Five Keys are No Fault Guilt or Blame, 100/0 Mindset, Self-empowerment, Result vs. Task and Clear Agreements
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AccountabilityThat
Works
In high accountability cultures some things go up and some things go down :
Productivity
Customer Satisfaction
Job Satisfaction
Teamwork
Engagement
Expenses
Waste
“Not my job”
A laser sharp focus on results makes all the difference.
Some call this seeing the big picture. Focusing on results is knowing that the next action I take will have an impact, so lets get it right.
Improved Definitions Responsibility (The before phase)
A before-the-fact-mindset of personal ownership and commitment to a result.
Self-Empowerment (The during phase)Taking action and risk to ensure the achievement of the result.
Accountability (The after phase)A personal willingness after-the-fact to answer for results produced.
With a new language we each understand that there is both taking responsibility, answering for what I did or did not accomplish and somewhere along the way I need to take a chance and do something different.
“I OWN IT !”
“I ACT ON IT!”
“I ANSWER FOR IT!”
The Five Keys to Highly Effective and Rewarding Accountability
No Fault, Guilt or Blame100/0 Mindset for the Result.
Results not TasksSelf-EmpowermentClear Agreements
FaultGuilt
Blame
Fault, guilt and blame stifle accountability.
100/0 Mindset
“ I am all in for the results or not at all”.There is nothing less than 100% ownership for
the results in my thinking.When people take full ownership for the result,
the nature and quality of their actions shift for the better.
Results not Tasks
Own result accomplishment
not task accomplishment.
Self-Empowerment
Taking action and risk to ensure the achievement of the result.
“I OWN IT !”
“I ACT ON IT!”
“I ANSWER FOR IT!”
Clear Agreements
Be clear. Then write it down to be sure you are clear. Make sure you talk about why we are doing what
we are doing, WIIFM,WIIFY, WIIFU.Be clear about the actions. GET CLEAR SO YOU CAN OWN IT 100%.
The Five Keys to Highly Effective and Rewarding Accountability
No Fault, Guilt or Blame100/0 Mindset for the Result.
Results not TasksSelf-EmpowermentClear Agreements
The more accountability youtake on the easier it gets.
Look for opportunities to be more accountable.
Am I 100% accountable for everything?
No. We all have to pick and choose.
But…Once you are in, be all in (100%),everything gets easier, success comes faster.
