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AFTER THE CONTRACTS ARE SIGNED
B U S T I N G T H E M O S T C O M M O N H R T E C H I M P L E M E N TAT I O N M Y T H S
PRESENTING... YOUR PRESENTERSTrish McFarlaneCEO, Principal Analyst
H3 HR Advisors
Steve BoeseCo-Chairman
HR Technology Conference
TODAY'S LINEUP...TYING IMPLEMENTATION TO BUSINESS OUTCOMES
• Implementation Configuration Considerations
•Training
•Adoption
•Promotions/Raises/High Fives
IMPLEMENTATION PLAN CHECKLIST• Executive sponsor identification
• Members of implementation team
• Purpose, intent and scope of the implementation
– Data included
– Business requirements
– Systems integration requirements
– Workflow mapping/ process updates
• Creation of user cases
• Testing
• Potential roadblocks and Checkpoints
THE RIGHT IMPLEMENTATION TEAM MAKES ALL THE DIFFERENCE• Project Manager
• System Administrator (Can be HR or IT)
• Key stakeholders (Department leaders and end users)
• Executive Sponsor
• System super users
• Trainers
• Communication leader
MODERN TECH PROVIDES THE OPPORTUNITY TO REDESIGN AND IMPROVE
• One major benefit of packaged HR technology is the standardization and simplification of processes
• Customizations, workarounds, and 'uniqueness' contributes more to the time, cost, and complexity of tech projects
• Pro Tip: Let the implementation be your impetus to simplify, standardize, and improve outdated, inefficient processes
EVERY NEW HR SYSTEM CREATES INTEGRATION CHALLENGES• Understand needed system
integration requirements EARLY
• Dedicate time, budget, and resources to documenting, building, testing, and MAINTAINING integrations
• Pro Tip: Try to work with your 'Core' supplier's approved partners and their validated integrations
Learning
Workforce Planning
Compensation
Talent Management
Recruiting
Core HR
SECURITY IS EVERYONE'S JOB• Partner with your internal IT, Audit,
and Legal teams to identify security requirements
• Raise data security, service level, backup, and failure recovery needs early, and include testing time
• Reinforce a culture of employee awareness, best practices, and data stewardship across HR and end users
Pro Tip: Listen to HR Happy Hour 216 - 'Keeping Your HR Data Secure' with ADP's Chief Security Officer for more on the how and why to approach HR systems and data security
TESTING IS A TEAM SPORT
• Technical testing types
– Unit
– System
– Integration
– Stress
– Regression
• Functional testing types
– Process/Function
– Usability
– Pilot or Beta
– Acceptance
– Regression
A MATRIX APPROACH TO TRAINING
• User needs are different and thus training can't be 'one size fits all'
• The biggest barriers to user adopt are 'What's in it for me?' followed by 'I don’t know how to do this'
• Pro Tip: Plan casual/infrequent user training and communication as close to when you need the users to engage
BIG FINISH...
• Technology has changed, massively, but key elements of project management, change management, and exec support still remain
• Don’t underestimate how little most folks embrace change
• Stay focused on the business drivers that led you to even start in the first place
SPECIAL THANKS TO SIERRA-CEDAR
Stacey Harris2015- 2016 HR Systems Surveyhttp://www.sierra-cedar.com/survey-twitter-sc/
CONTACT INFORMATION
Trish McFarlane • [email protected]
• @TrishMcFarlane
• www.h3hr.com
Steve Boese
• @SteveBoese
• www.h3hr.com