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CCL ConsultingCora Lonning
Development Coach
Meeting Tweet Id: #coachcora
Alamo City Chapter IAAP
January Meeting
GROWING Business Through Developing PEOPLE
How Do We Interpret The Complexities of Differing
Meeting Tweet Id: #coachcora
Values Cultures Generations Personality & Leadership Styles Situational Climates
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
“Sailboat Admin”The Role
The Route To “Right”The Process
“Smooth Sailing”The Action
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Your Boss Has Requested You Create A Dress Code
This is Due To Recent Complaints By Some Employees Regarding How Other Employees Are Dressing At Work
You Are To Submit Your Proposal So He/She Can Take To The Board By EOW.
Please Take 5-7 Minutes
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Is Texting During Meetings “Right” or “Wrong”? According to ValuesCultureGenerational DifferencesStyle DifferencesSituational Context
How Would This Be Determined? By Who? How Would I know?
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TED Talk
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What Might This
Activity Teach Us?
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= Oh-Oh!
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= Ta Da
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Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora
Specialized Skills +
Facilitation Skills =
Success Meeting Tweet Id: #coachcora
Incentives + Low Skills ≠ Success
“Informed Attempt” Increased Performance
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When facilitation skills are added into the equation-success increases.
When more attention paid to work/others; less attention paid to agenda/power-outcome more likely to be realized.
“Right” = “Crisis” “Purpose” Drives Process Facilitation Manages Process!
Improving overall outcomes & alignment!
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The First Step in Navigating Turbulent Waters
Who Is Managing The Process?
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Values =Beliefs Ethics =Actions What Does “Interpret” Mean?
Based on FeedbackComes From CollaborationDriven By Alignment
If There Is No Clear “Right,” How Do We Navigate? Compatibility
Does the Action Fit the Situation? Does the Action Fit the Organization? Does the Action Fit the Purpose?
Meeting Tweet Id: #coachcora
The Second Step In Navigating Turbulent Waters
Ask Questions!Why? Who?What is the Desired Outcome?
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This is “How” we accomplish our navigation!
Authority/Incentives ≠ Alignment Clarity/Informed Purpose = Performance! Shared Experience, Common Language,
“Prototyping” Easy to follow/understand Based on feedback and process
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The Third Step In Navigating Turbulent Waters
Communicate The Expectations!TransparencyConnected to Purpose
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Meeting Tweet Id: #coachcora
Step One
F acilitate Step Two
C ollaborate Step Three
C larify
Or, You Will be Forever Calling Cora
Meeting Tweet Id: #coachcora
Meeting Tweet Id: #coachcora