Upload
resonant-insights-llc
View
1.161
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Citation preview
www.resonantinsights.com
Lake Washington HR Association – March 10, 2011
Aligning Company & Employee
Purpose Create a Culture of Inspired Growth & Employee Engagement
Why?
Clarity of
purpose
Copyright 2011. Resonant Insights LLC
Evoke
all parts … of a leader and individual contributors
Copyright 2011. Resonant Insights LLC
Evoking passion
& excellence
… from within
Copyright 2011. Resonant Insights LLC
Current State Science of Motivation Prescribed Solution
For Today 1
2
3
Copyright 2011. Resonant Insights LLC
Current
State
Copyright 2011. Resonant Insights LLC
$416 billion per year =
Cost of Lost productivity due to Disengaged Employees
Source: Gallup Organization’s Employee Engagement Survey, 2009
Copyright 2011. Resonant Insights LLC
Shareholder Return
SOURCE: Hewitt Associates in 2009
Copyright 2011. Resonant Insights LLC
SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.
Only 1:3 employees Worldwide are engaged
Copyright 2011. Resonant Insights LLC
SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.
In your day-to-day operations…
Executives: Trust, communication, and culture.
Managers: Coaching, relationships and dialogue.
Individuals: Ownership, clarity, and action.
Copyright 2011. Resonant Insights LLC
Data and Debate aside…
Copyright 2011. Resonant Insights LLC
Change Grow
Decay
Copyright 2011. Resonant Insights LLC
We don’t know what we don’t know
Copyright 2011. Resonant Insights LLC
Bad
Copyright 2011. Resonant Insights LLC
Good
Copyright 2011. Resonant Insights LLC
Bad
Copyright 2011. Resonant Insights LLC
Good
Copyright 2011. Resonant Insights LLC
Copyright 2011. Resonant Insights LLC
True bottom-line People are RESILIENT
Copyright 2011. Resonant Insights LLC
Herb Kelleher
Copyright 2011. Resonant Insights LLC
“I often wonder what would happen if we were to give Gen Y the license to reinvent
companies completely.”
Vineet Nayar
Vice Chairman and CEO HCL Technologies The fastest growing information services company in India.
Copyright 2011. Resonant Insights LLC
Science of
Motivation
Copyright 2011. Resonant Insights LLC
Autonomy: Urge to direct our own lives.
Mastery: Desire to get better and better at what matters.
Purpose: Yearning to do what we do in the service of something larger than ourselves.
Science of Motivation
Copyright 2011. Resonant Insights LLC
Mismatch
“There is a mismatch between what science knows and what business does.”
(Intrinsic vs. Extrinsic Motivators)
Daniel Pink
Copyright 2011. Resonant Insights LLC
Increasingly common practices
annual commitments (purpose) 360o feedback loops (mastery)
flexible hours (autonomy) ownership (autonomy)
training (mastery) strategic initiatives (purpose) coaching programs (purpose)
Copyright 2011. Resonant Insights LLC
Copyright 2011. Resonant Insights LLC
FACT: We reward the individual.
Copyright 2011. Resonant Insights LLC
that’s good because… Accountability + Ownership = Results
Copyright 2011. Resonant Insights LLC
Oh and one more… self-responsibility
Copyright 2011. Resonant Insights LLC
You have control on your inner choices.
Copyright 2011. Resonant Insights LLC
And when you don’t have control – speak up! (and stop blaming Management/others)
Copyright 2011. Resonant Insights LLC
Choose the seeds you plant
Copyright 2011. Resonant Insights LLC
Like it or not… you make a ripple.
You
Team
Organization
World
Copyright 2011. Resonant Insights LLC
Do your efforts create a storm?
or…
Copyright 2011. Resonant Insights LLC
Are you creating an INTENTIONAL ripple?
Copyright 2011. Resonant Insights LLC
Prescribed
Solution
Copyright 2011. Resonant Insights LLC
100% = 24 hours
Bill Gates, you and I… all have the same 24 hours.
Copyright 2011. Resonant Insights LLC
Copyright 2011. Resonant Insights LLC
Copyright 2011. Resonant Insights LLC
Work/Life Balance is old news it’s about…
Balance
Copyright 2011. Resonant Insights LLC
Hurry In the West
Copyright 2011. Resonant Insights LLC
Hurry In the East
Copyright 2011. Resonant Insights LLC
We all have the same 24 hours.
YOU choose what to put in your 24 hours
Copyright 2011. Resonant Insights LLC
The extra 1%
comes through us and from others who support us.
Copyright 2011. Resonant Insights LLC
Zappos Family Core Values “As we grow as a company, it has become more and more important to explicitly define the core values from which we develop our culture, our brand, and our business strategies. These are the ten core values that we live by: 1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble”
Values Lead Strategy
Copyright 2011. Resonant Insights LLC
A vision must feel impossible to achieve.
““The perfect search engine,” says co–founder Larry Page
Copyright 2011. Resonant Insights LLC
To organize the world’s information and make it universally accessible and useful.
Copyright 2011. Resonant Insights LLC
A mission must guide action and impact.
Who’s living it?
purpose autonomy mastery
Copyright 2011. Resonant Insights LLC
Live their values. Others come to their training to learn from them.
Created a purpose driven culture, one employee at a time.
Welcome unconventional ways to innovate and create new products.
Peak Event
Copyright 2011. Resonant Insights LLC
1. To begin, you felt it was IMPOSSIBLE or you doubted you could achieve it.
What’s a Peak Event?
2. You had an INTENSE DESIRE and choice to accomplish the desired outcome.
3. Now when you look back, that event is a REMINDER of what you accomplished.
Copyright 2011. Resonant Insights LLC
Peak events can be… Athletic
Academic or
Artistic
Copyright 2011. Resonant Insights LLC
My Peak Event
Context I was at a week long leadership training. On day 4 we had four
equally challenging ropes course exercises to participate in—
if we choose to.
Copyright 2011. Resonant Insights LLC
Step 1: Intention: I really wanted to get 100% of
climbing a 50’ foot pole and grab the trapeze bar.
Step 2: Choice: It was my choice. No one was
“making” me do it.”
Step 3: Commitment: I spoke my intention
to the leader who supported me in accountability.
Copyright 2011. Resonant Insights LLC
Step 4: Work: I had to climb the pole and not fall.
I had to step into action.
Copyright 2011. Resonant Insights LLC
Step 5:
Power: It took a primal part of me to get my body on top of
the pole.
Copyright 2011. Resonant Insights LLC
Step 6:
Integration: One breath, and the
pole stopped shaking.
Step 7:
Gift: Took my time to kinesthetically remember the
moment.
Leverage Peak Events
Copyright 2011. Resonant Insights LLC
To evoke Purpose, Passion & Excellence
ONE individual contributor at a time.
Flow in Action
1 + 1 + 1 … = Integrated Team
Copyright 2011. Resonant Insights LLC
When to apply peak events?
Setting annual commitments (purpose) Career planning (mastery)
Rewards & recognition (mastery) Leadership retreat (purpose)
Layoffs or fear of layoffs (purpose) Cross boundary collaboration (purpose)
Annual review (purpose) Innovation & creativity (autonomy)
Coaching (purpose) Mentoring groups (mastery)
Copyright 2011. Resonant Insights LLC
Benefits of “The 101% Team”
#1. True collaboration.
#2. Individual self-responsibility.
#3. Focused attention to mastery.
#4. Greater retention.
#5. Grow brand value.
Copyright 2011. Resonant Insights LLC
Remember only 1:3 Engaged Employees and…
SOURCE: BlessingWhite, Inc. Employee Engagement Report 2011.
Those that are ENGAGED stay for what they
GIVE
Those that are DISENGAGED stay for what they
GET
Copyright 2011. Resonant Insights LLC
What’s next?
Copyright 2011. Resonant Insights LLC
OUR EMPLOYEE ENGAGEMENT WORK
OUR OTHER SERVICES
Our request
#1. Invite us to conduct a peak event workshop
#2. Call us to discuss your needs.
#3. Sign up for our newsletter and social media.
Why Resonant Insights?
We inspire people to be their 101% best.