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Data and search services are shaping the future of the industry. Travelers want personalized, relevant offers whether they are actively shopping for their next trip or simply want to be inspired about where to go next. Technology brands are developing platforms that allow for endless possibilities when integrating travel data into any solution. Join Sabre Travel Network and Tnooz for an engaging discussion about how service-enabled capabilities can create applications that impact travelers’ behavior. In this webinar you will learn about: Consumer trends and demands New services that are influencing the future of travel How to deliver and incorporate travel data into a solution Best practices for API selection and consumption Our webinar panelists are: Sean Arena, director for online and emerging business, Sabre Travel Network Erol Arkan, director for product marketing, Sabre Travel Network Patrick Surry, chief data scientist, Hopper Kevin May, editor and moderator, Tnooz Gene Quinn, CEO & producer, Tnooz
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Create applications that inspirethe way the world travels
WebinarOctober 16, 2013
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Kevin MayEditor & Moderator
Gene QuinnCEO & Producer
Your hosts
KSean ArenaDirector, Online &Emerging BusinessSabre Travel Network
Your panelists
Patrick SurryChief Data ScientistHopper
Erol ArkanDirectorProduct MarketingSabre Travel Network
Sean Arena | Director, Online & Emerging Business, SabreErol Arkan | Director, Product Marketing, Sabre
Patrick Surry| Chief Data Scientist, Hopper
sabretravelnetwork.com | @SabreTN
sabretravelnetwork.com | @SabreTN
KEY INGREDIENTS
CONTENT
CONVENIENCE
CONTEXT
sabretravelnetwork.com | @SabreTN
Photo Credit: Mark Mawson Photography
sabretravelnetwork.com | @SabreTN
CONTENT
SUPPLIER | CONSUMER | INTERMEDIARY | DEVELOPER
KEY INGREDIENTS
sabretravelnetwork.com | @SabreTN
Taste, A Four Seasons Food Truck
AirBnB, Peer to Peer Marketplace
The Chive, Funny Photos and Videos
Etsy, Small Business Marketplace
Generator Hostels, Hip Hostels
BlackJet, On-Demand Private Jets
Waze, Crowd Sourced Traffic Information
CONTENT
Local Guiding, Tours & Activities by Local
Guides
Pinterest, Pinboard Style Photo Sharing
sabretravelnetwork.com | @SabreTN
KEY INGREDIENTS
CONTEXT
RECOMMENDATIONS| AWARENESS| ASSOCIATION | PREFERENCE
sabretravelnetwork.com | @SabreTN
rabt, Curated YouTube Playlists Based on
Taste
Amazon, Recommended for You
Apple iTunes, Genius
Hopper, Reinvented Trip Planning
ZapTravel, Natural Language Travel
Search
Ness, Smart Restaurant
Recommendations
Zite, Personalized News Magazine
Google Field Trip App, Location Based
Suggestions
Foursquare, Check-In and Share Places You
Visit
CONTEXT
CONVENIENCE
KEY INGREDIENTS
sabretravelnetwork.com | @SabreTN
CHANNEL | SECURITY | PAYMENT | PRESENTATION
sabretravelnetwork.com | @SabreTN
Uber, On-Demand Black Car Service
Options Away, Hold Flight Prices
Zipcar, Car Sharing
Flutter, Control Movies and Music with
Gestures
Amazon, One Click Ordering
Disney, MyMagic Wristbands
VerbalizeIt, On-Demand Translation
Services
Microsoft Surface, Gesture Based
Security
United, Premier Access Benefits
CONVENIENCE
sabretravelnetwork.com | @SabreTN
given the trends,do you
sabretravelnetwork.com | @SabreTN
THE DEVELOPEREXPERIENCE
RESPONSIVENESS
ADAPTABILITY
PLATFORM AS A SERVICE
sabretravelnetwork.com | @SabreTN
THE DEVELOPEREXPERIENCE
RESPONSIVENESS
ADAPTABILITY
PLATFORM AS A SERVICE
sabretravelnetwork.com | @SabreTN
ADAPTABILITY
DIFFERENT WAYS TO PRESENT TECHNOLOGY
FOR CONSUMPTION
PRECISION VS. QUANTITY IN
DATA PRESENTATION
API PROTOCOLS:SOAP VS. ReST
sabretravelnetwork.com | @SabreTN
THE DEVELOPEREXPERIENCE
RESPONSIVENESS
ADAPTABILITY
PLATFORM AS A SERVICE
sabretravelnetwork.com | @SabreTN
RESPONSIVENESS
1 More data in less time
2 Simplicity in security
3 Ability to measure data quality
WHAT IS RESPONSIVENESS?
sabretravelnetwork.com | @SabreTN
THE DEVELOPEREXPERIENCE
RESPONSIVENESS
ADAPTABILITY
PLATFORM AS A SERVICE
sabretravelnetwork.com | @SabreTN
DEVELOPER EXPERIENCE
SELF-SERVICE
RAPID PROTOTYPING
COMMUNITY
INDUSTRY ORIENTATION
Photo Credit: Twilio Hackathon 2010
sabretravelnetwork.com | @SabreTN
1 Not building for scale
2 Over dependence onin house infrastructure
sabretravelnetwork.com | @SabreTN
MORE CONTENT
WITH GREATERSPEED & CONVENIENCE
WITH MORE CONTEXT =
Create applications that inspire the way the world travels:
Hopping the WorldPatrick Surry, Chief Data Scientist
[email protected], @patricksurry
Hidden City TicketingPlanning a trip can be tedious and frustrating: information is scattered across the web and the experience is often painful.
Hopper's mission is to help travelers discover great places to go and give them unbiased advice on the best deals to get there.
Remember when you had a good travel agent?!
Organizing the world’s travel-related contente
• crawled 2B+ travel-related web-pages,• using 200M+ pages to induce "things"• 3.3M travel entities (places, tours,
museums, hotels, restaurants, ...), • with 6M+ associated images, • and 30M related blog posts.
Deep, accessible, inspirational content
Crowd-sourced flight shopping
… we see your search results (completely anonymous, don’t even get original query!)
We get a live feed of ~1B priced trips per day, with a growing archive of ~150 billion trips.
We use a rolling cache of recent prices for live search, and historical data for analysis.
Huge opportunity to simplify shopping, provide better guidance and research
You search for flights on one of many online travel agencies...
Challenge: crowd-sourced coverage
Shopping frequency for EWR - TLV depart/arrival dates over 12 months; grid shows weekly stay intervals
BO
S-C
UN
IAD
-SA
V
EW
R-I
ST
Challenge: tracking price accuracy
Opportunity: popular dates
Shop Depart Arrive
Advance Length of Stay
Away days
Dates
Durations
Example: aggregating by "away days"
Opportunity: “fair prices”
Opportunity: flights + travel content
Distribution of all ski resorts in Hopper.
Where are our shoppers actually skiing?
Project estimated flight volumes onto ski resorts to identify relative popularity with travelers.
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Q & A
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Replay and presentation from today’s webinar will be available at www.tnooz.com
Please send your questions to [email protected]
Thank you!
