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ATMPOSStrengthening by Believing
A phase to be a National ATM Standard for Suburban Community
Prepared by Dedi Nurfalaq
ATMPOS Today
ATMPOS Today
ATMPOS Today
CHANGE or DIE
Changing Is Believing
Reliability Hospitality & ServiceQuality
Features
1. Communication Technology
2. Electricity
Bill Payments || Transfer || Top Up Voucher ||, etc
Place; People
Working Phase Mapping & Fact Finding
Standardization
Measuring and Monitoring
Reward and Punishment Mechanism
2 Month
5 Month
5 Month
6 Month
Mapping and Fact Finding Develop Database:
Person in Charge Location and Classification
Collect any potential problem Communication Cash Management People Management
Survey location/ Field Trip Grab sense of belonging, sense of
ownership
Standardization ATM Placement Training on:
Cash Monitoring & Cash Management Signage, Signboard Workshop on:
Flowchart of Technical Problem
Measuring and Monitoring Implementation of ALTO and Pos
Indonesia Standardization Service Level Agreement (SLA)
ALTO < > ATMPOS <> Diebold/KSP Report and Update to Person in
Charge at ALTO, ATMPos, Diebold/KSP
Reward and Punishment Mechanism
Appreciation to the Winner: Gala Dinner, Certificate of
Acknowledgement from Pos Office CEO, etc
Punishment to the Looser: ATM Replacement