63
Meaningful ideas, intelligently delivered Membership Organisations Big challenges – Digital answers? AuSAE Leadership Symposium 2012

AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Embed Size (px)

DESCRIPTION

Ideas and examples for how membership organisations, associations and not-for-profits can optimise their digital channels to deliver digital communications and experiences across the member lifecycle.

Citation preview

Page 1: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Membership Organisations Big challenges – Digital answers?

AuSAE Leadership Symposium 2012

Page 2: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Download the free membership report from

www.precedent.au.com/our-reports

Page 3: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 4: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

The poor old user

Page 5: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 6: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

$300 million

Page 7: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our research

Page 8: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

+

Page 9: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

The challenges

Page 10: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

The challenges

Page 11: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

The curve of digital engagement

Page 12: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 13: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 14: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

A more permeable approach to membership

Page 15: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

A more permeable approach to membership

Page 16: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

A more permeable approach to membership

Page 17: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

A more permeable approach to membership

Page 18: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

Page 19: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Communicating the value of membership

Page 20: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 21: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

BMA Fifty-fifth Annual Meeting, Dublin, 1887

Providing added value online

Page 22: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 23: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 24: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

• Open the gates – start flirting!

• Demonstrate the value of your offering before

needing a commitment

• Build the relationship over time

• Think about additional services you can offer your

members purely online that will add real value

• Empower subject matter experts

Considerations

Communicating the value of membership

Page 25: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 26: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 27: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 28: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 29: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 30: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 31: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 32: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 33: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 34: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 35: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 36: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

Page 37: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Our most valued asset – the magazine

• Think beyond a magazine – and PDFs, and emails…

• Deliver a mix of relevant, personalised content and

overall messages

• Enable your members to choose how they consume

your articles

• Empower experts to curate content on your behalf

• Combine print and digital to bolster your online

ecosystem

Considerations

Page 38: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 39: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 40: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

75% of Australian smart phone owners browse the web Source: Our Mobile Planet

Page 41: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

23% of Australian users would rather give up TV than

their smartphone Source: Our Mobile Planet

Page 42: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

Page 43: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 44: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 45: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 46: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 47: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

Page 48: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

Page 49: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

Apps for specific objectives

Page 50: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Apps for specific objectives

Page 51: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 52: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

Think mobile first?

Page 53: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Mobile is here now

• Know your audience!

• Consider scenarios and motivations on mobile –

use your personas!

• There is a time and a place for mobile apps – but

they are not a magic bullet

• Designing for mobile should be an integral part of

future development

Considerations

Page 54: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

A strategic roadmap

Page 55: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

A strategic roadmap

Coordinated strategies

Brand expression

Page 56: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 57: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 58: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 59: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Think big

Start small Act quickly

Page 60: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

A communications consultancy specialising in delivering creative solutions for a digital world.

• 80 experts

• 5 sectors

• 5 locations

• 22 years

About us

Page 61: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 62: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

Page 63: AuSAE Leadership Symposium 2012 - Big Challenges, Digital Answers

Meaningful ideas, intelligently delivered

www.precedent.au.com Dan Baker 08 6210 3116 [email protected] George Evans 03 9008 5936 [email protected]