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Australian CIO Summit 2012: Key Imperatives for Successful Industrial Mobility Solutions by Aldo Grech, CEO, AirData
Citation preview
Key Imperatives for Successful
Industrial Mobility Solutions
30 years in mobility ; 30,000 + handhelds deployed
Industrial Mobility Solutions
AirData – Industrial Mobility Consultants
Aldo Grech
Imperatives• How does the solution integrate into our organizational strategies?
• Who are the key beneficiaries/stake-holders?
• What is the “change management” impact?
• What is the ROI?
• Is the solution seamlessly integrated into my legacy system?
30 years in mobility ; 30,000 + handhelds deployed
• Is the solution seamlessly integrated into my legacy system?
• Am I expected to change/replace my Legacy systems?
• What are the post-deployment considerations and support effectiveness?
• Who does ongoing system support? (Avoid finger pointing)
• What are the costs of ongoing system evolution/development to meet our changing needs?
• Is the selected device good for the life of the project, usually 3 to 5 years.
It is not about technology!
30 years in mobility ; 30,000 + handhelds deployed
It is about your business……..
What do the customers
want?
Customer-
centric,
contextual
tools
30 years in mobility ; 30,000 + handhelds deployed
What other issues can
be addressed?
“Only 10%
leverage parts
availability as a
key scheduling
factor!”
30 years in mobility ; 30,000 + handhelds deployed
How are best-in-class
addressing these needs?
30 years in mobility ; 30,000 + handhelds deployed
Automated Scheduling
30 years in mobility ; 30,000 + handhelds deployed
What are some of the
results?
Service staff
engagement through
KPIs directly linked to
their production
numbers
30 years in mobility ; 30,000 + handhelds deployed
Some of our Clients
30 years in mobility ; 30,000 + handhelds deployed
It’s a process. A proven Process!
A continual improvement process.
Post Post
Deployment Deployment
AnalysisAnalysis
30 years in mobility ; 30,000 + handhelds deployed
An AirData proprietary proven process.
Typical System Structure
30 years in mobility ; 30,000 + handhelds deployed
One, Cloud-based Industry & OS Agnostic, Horizontal Solution
for
T&L, Service, Route Accounting, Health & Mining
AirWareTM featuring AirScheduleTM
30 years in mobility ; 30,000 + handhelds deployed
AirTouchTM including AirPOD TM,
AirGPS TM & AirWaves TM
• Operates in non-Telco coverage areas
• Tracks GPS & Time coordinates, photos and signatures
30 years in mobility ; 30,000 + handhelds deployed
and signatures
• Secure and reliable comms utilising proven AirData technology
• Available for Windows Mobile, iOS and Android
PDA User Interface
Examples
As utilised
in the
Waste
Industry
30 years in mobility ; 30,000 + handhelds deployed
Examples
As utilised
in the White
Goods
Industry
30 years in mobility ; 30,000 + handhelds deployed
Tablet User Interface
Ju ly27 2012
PM12:46:05
Sche d u le
C u s tom e rs Good D ay
In v e n to ry P le a se Log in
Rep o rts Use r N am e :
M essag e s Passw o rd :
Pho ne
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
Example
login
screen
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Re fe re n ce
M a te r ia l 3
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Ju ly27 2012
PM12:46:05
Sche d u le
C u s tom e rs Good D ay
In v e n to ry P le a se Log in
Rep o rts Use r N am e Jo : |
M essag e s Passw o rd :
Pho neIndicator
Beams
Low
Beams
HighHorn
Brake
Lights
Reverse
Lights
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
Enter
Username
&
Password
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Low High Lights Lights
Brake
Test
W.Washer
Test
Unit
ChargeOil Level Coolant Mileage
Ju ly27 2012
PM12:46:05
Sche d u le
C u s tom e rs Good D ay
In v e n to ry P le a se Log in
Rep o rts Use r N am e John :
M essag e s Passw o rd : 1234
Pho neIndicator
Beams
Low
Beams
HighHorn
Brake
Lights
Reverse
Lights
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
Vehicle
check-list
can be
enforced
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Low High Lights Lights
x x x x x x
Brake
Test
W.Washer
Test
Unit
ChargeOil Level Coolant Mileage
x x x x x 35,234
Ju ly27 2012
PM5:11:06 < > 27/03/12 28/03/12 29/03/12 30/03/12
Sche d u le 7:00John B row n
Mosm an -
Hoove r
Cus tom e rs 8:00
In v e n to ry 9:00Ma ry Dan ie ls
Crem o rn e –
Dish le x
Rep o rts 10:00
M essag e s 11:00Ave ry C la rke
Da rlin gh u rs t -
Fre e ze r
Pho ne 12:00
Calendar
view allows
scrolling
between
weeks
Order can
be forced or
field-user
driven
30 years in mobility ; 30,000 + handhelds deployed
Pho ne 12:00
Lo ca tio n Se rv ic e s 13:00Jac k Rose
Sydney - Fridg e
Adm in is tra tio n 14:00Ahm ed Mus ta fa
Cronu lla -
Dyson
KP Is 15:00
Re fe re n ce
M a te r ia l 116:00
Re fe re n ce
M a te r ia l 21/:00
Spe c ia l O ffe rs 18:00
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n 19:00
Boo ke d Can ce lle d C om p le te No Acce ss Pend in g Rebo o k P a r ts/ Reboo k
Colours
indicate
job status
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
Layout is
Client
Definable
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start Job
End JobMap can be
enlarged and
utilised for
navigation
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Le ve l bu t 1
aro und th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Lo ca tio n Se rv ic e s Rep o rte d Fa u lt
S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
D is ta n ce to de s tin a tio n 32 Km s ET A, 42 m in s .
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e :
Pa r ts : Q ty
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
No te s : Automatic
start/end time.
Override function
but system always
records system
time and GPS
coordnates.
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e :
Pa r ts : Q ty
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
Code Code Descr ipt ion
CINV8317 Back End Int er facing
CINV8690 Back-end int er facing
CINV8587 Express Exchange & Mobilit y Management
CINV84 89 VC50 90 & WT4 0 90
CINV80 58 MC70 MC35 SFS Renewal
CINV8392 TAFE MC90 90
CINV8568/ 2 MC9190
CINV84 15 Booking and Administ rat ion
CINV84 15/ 2 Transact ion
CINV84 15/ 3 Impor t and Expor t
CINV80 96 25 x MC65 Kit s
CINV880 1 MC75A
CINV80 21 15 x MC75A - request ed by Pet er Moore
CINV8666 Technical Suppor t Agreement for Macquar ie Universit y Hospit al - from 1/ 12/ 20 11 t o 30 / 11/ 20 12
No te s :
Data for
example
purposes
only
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
CINV8690 Back-end int er facing
No te s :
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
Code Code Descr ipt ion
CINV8317 Back End Int er facing
CINV8690 Back-end int er facing
CINV8587 Express Exchange & Mobilit y Management
CINV84 89 VC50 90 & WT4 0 90
CINV80 58 MC70 MC35 SFS Renewal
CINV8392 TAFE MC90 90
CINV8568/ 2 MC9190
CINV84 15 Booking and Administ rat ion
CINV84 15/ 2 Transact ion
CINV84 15/ 3 Impor t and Expor t
CINV80 96 25 x MC65 Kit s
CINV880 1 MC75A
CINV80 21 15 x MC75A - request ed by Pet er Moore
CINV8666 Technical Suppor t Agreement for Macquar ie Universit y Hospit al - from 1/ 12/ 20 11 t o 30 / 11/ 20 12
No te s :
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
CINV84 89 VC50 90 & WT4 0 90
CINV8690 Back-end int er facing
No te s :
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:05
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
1
1
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
CINV84 89 VC50 90 & WT4 0 90
No te s :
CINV8690 Back-end int er facing
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start JobSta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
1
1
Da te :
Tim e :
S ig na tu re :
Techn ic ia n John Bu rg:
CINV84 89 VC50 90 & WT4 0 90
No te s O ile d squea ky whee ls and rem oved:
lin t C he cked cond it io n of co n sum ab le s and.
no re p la cem en t re q u ire d App lia n ce te s te d .
and wo rke d to th e C lie n t s sa tis fa c tio n ’ .
CINV8690 Back-end int er facing
Photo
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start Job
End Job
Sta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
1
1
Da te M a rch: 6 2012
Tim e PM: 6:17
S ig na tu re :
Techn ic ia n John Bu rg:
CINV84 89 VC50 90 & WT4 0 90
Photo
No te s O ile d squea ky whee ls and rem oved:
lin t C he cked cond it io n of co n sum ab le s and.
no re p la cem en t re q u ire d App lia n ce te s te d .
and wo rke d to th e C lie n t s sa tis fa c tio n ’ .
CINV8690 Back-end int er facing
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
M a ry D an ie ls 2/22 Pa raw ee n S tre e t
C rem o rn e NSW 2090
S ite N o te s Dog no t da nge ro u s .
Apa rtm en t on Gnd Le ve l,
bu t aro u nd th e co rn e r .
En try from sid e -w a lk .
App lia n ce in wa sh ro om be h in d
Cu rta in .
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300
Pu rch a se d 12/02/08
From Ha rve y No rm an
Cha tsw ood
In s ta lle d 14/02/08
Upg ra ded to ye a r wa rra n ty 3
14/02/08
Schedu le d Se rv ic e 14/02/09
Schedu le d Se rv ic e 14/02/10
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/11
Schedu le d Se rv ic e 14/02/12
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300
30 years in mobility ; 30,000 + handhelds deployed
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .Pa r ts Lis t
Equ iva le n t App lia n ce s
Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g
Po te n tia l C au se s Lea ky Pum p
Tig h te n R e p la ce Hose s/
Recom m end ed
So lu tio n sRep la ce Pum p
Rep la ce Hose s
Pa rts R equ ire d Pum p – PM P34621
Ho t Ho se – HSE67892
Co ld Hose – HSE67893
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Start Job
End Job
Sta rt T im e : am11:15
End Tim e : pm12:45
Pa r ts : Q ty
1
1
Da te M a rch: 6 2012
Tim e PM: 6:17
S ig na tu re :
Techn ic ia n John Bu rg:
CINV84 89 VC50 90 & WT4 0 90
Photo
CINV8690 Back-end int er facing
No te s O ile d squea ky whee ls and rem oved:
lin t C he cked cond it io n of co n sum ab le s and.
no re p la cem en t re q u ire d App lia n ce te s te d .
and wo rke d to th e C lie n t s sa tis fa c tio n ’ .
Before and
after photo
functionality
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
App lia n c e H is to ry
Da ik in A ir C o n d it io n e r
Pu rc h a s e d 12/02/07
From Ha rv e y No rm a n
Bon d i Ju n c tio n
In s ta l le d 14/02/07
Up g ra d e d to ye a r wa rra n ty 3 14/02/07
Sch e du le d Se rv ic e 14/02/08
Sch e du le d Se rv ic e 14/02/09
Re p la c e d on o ff sw itc h /
Sch e du le d Se rv ic e 14/02/10
Sch e du le d Se rv ic e 14/02/11
Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t
G re g H an na Yo rk S tre e t24
Sydne y NSW 2000
S ite N o te s Na rrow sta irc a se .
Na rrow doo rw a y Acce ss fo r .
rem ova l th ro u gh ba lco n y
App lia n ce in wa sh ro om
Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 4 .
Sug ge s t re p la cem en t ra th e r th a n
fix @ $145 pa rts+
Spe c ia l Lo ya lty O ffe r
a dis co un t$450, $200 .
App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry Da ik in A ir Cond it io n e r
Pu rch a se d 12/02/07
From Ha rve y No rm an
Bon d i Ju n c tio n
In s ta lle d 14/02/07
Upg ra ded to ye a r wa rra n ty 3
14/02/07
Schedu le d Se rv ic e 14/02/08
Schedu le d Se rv ic e 14/02/09
Rep la ce d on o ff sw itch /
Schedu le d Se rv ic e 14/02/10
Schedu le d Se rv ic e 14/02/11
M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce
m a te r ia lm a te r ia lm a te r ia lm a te r ia l
Re fe re n ce M anua l
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o neIn ve rto rIn ve rto rIn ve rto rIn ve rto r A irA irA irA ir
Con d it io n e rC on d it io n e rC on d it io n e rC on d it io n e r
30 years in mobility ; 30,000 + handhelds deployed
a dis co un t$450, $200 .
Pa r ts Lis t
Equ iva le n t App lia n ce s
Con d it io n e rC on d it io n e rC on d it io n e rC on d it io n e r
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
Qt y Code Code Descript ion Value M argin
5 CINV8180 / 2 Scanners 1,992.29 3,977.29
10 CINV7780 / 2 8 x MC950 0 - request ed by J ason Hall1,985.0 0 3,928.24
20 CINV8714 LS4278 scanner kit 1,943.24 3,879.21
35 CINV870 0 Telst ra Dealer Service - December 20 111,935.97 3,845.0 9
95 CINV8180 / 1 Scanners 1,90 9.12 3,80 9.64
6 CINV8470 / 1DS670 7/ 78 & LS220 8 1,90 0 .52 3,756.0 2
85 CINV8723 Telst ra Bill Service f rom May 0 9 1,855.50 3,70 6.95
33 CINV8458 Telst ra Bill Service f rom May 0 9 1,851.45 3,693.92
41 CINV8648/ 1MC3190 x 5 1,842.47 3,656.47
95 CINV8145 Telst ra Bill Service f rom J uly 20 111,814.0 0 3,617.10
61 CINV8489 VC50 90 & WT40 90 1,80 3.10 3,60 3.10
34 CINV8335 AP5131 1,80 1.10 3,60 1.40
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
34 CINV8335 AP5131 1,80 1.10 3,60 1.40
33 CINV80 11/ 1 Synt hes Aust ralia 1,80 0 .30 3,60 0 .30
87 CINV80 91 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0
95 CINV8148 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0
27 CINV8226 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0
81 CINV8499 Training and Travel ( St eve Hardy)1,80 0 .0 0 1,80 0 .0 0
35 CINV8512 EasyScan Licenses 1,80 0 .0 0 3,582.51
67 CINV8372 Telst ra Bill Service f rom May 0 9 1,782.51 3,560 .0 1
85 CINV8267 Telst ra Bill Service f rom May 0 9 1,777.50 3,555.0 0
46 CINV8564 Telst ra Bill Service f rom May 0 9 1,777.50 3,537.50
95 CINV8529 Z ebra & scanner 1,760 .0 0 3,478.80
19 CINV7993 Labels wit h Logo 1,756.90 3,475.70
37 CINV8187 MC35 bat t ery & MC70 aut o charger1,718.80 3,430 .80
84 CINV3444/ 21Font erra - HTC Touch HD Next G - 16 devices x 24 mont hs Maint enance Cont ract1,712.0 0 1,712.0 0
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
Skype, VOIP
or Telco
phone calls
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
From Subject Det ails
Global Meet ing
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
J ohn Armst rong Updat e
All Daikin air condit ioners now have an ext ended 3 year warrant y
Mary Dilf ord Service
J ohn, Do not forget t o t ake your Isuzu for a service
Thursday next week. It will show-up as a job on t he day.
Fred Ford Review
Your review is on Friday. Please come see me at 10 :0 0 am.
Fred Ford Shif t
J ohn, are we able t o swap shif t s Tuesday next week.
Nancy Whit e Cust omer Complaint
Please drive-past J ack Rose lat er t oday and list en t o his issue
He feels our last job was not up t o scrat ch. Please correct .
From: Global
To: J ohn
Re: Meet ing
6t h March 20 12 @ 12:0 1pm
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
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kjehf lkas pue ;peoif yopih iehf ; jpsou sou iwh lihwp
iu ieof iposaih piouf psaipfh pou np soauef ppoejf
lkasef lk jef jhaepjof ;alenf j; wojuishjl ksnbef l ouef ;lajef
Yellow
notes are
to all staff
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
He feels our last job was not up t o scrat ch. Please correct .
J ohn Meyer KPIs
Look at your KPIs J ohn. You are ahead of t he t eam. Well
done. Keep it up!
Regards,
Management
Com po se M e ssa g e
To :
From :
Sub je c t:
Click anywhere
here to start
integrated
messaging system
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
From Subject Det ails
Global Meet ing
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
J ohn Armst rong Updat e
All Daikin air condit ioners now have an ext ended 3 year warrant y
Mary Dilf ord Service
J ohn, Do not forget t o t ake your Isuzu for a service
Thursday next week. It will show-up as a job on t he day.
Fred Ford Review
Your review is on Friday. Please come see me at 10 :0 0 am.
Fred Ford Shif t
J ohn, are we able t o swap shif t s Tuesday next week.
Nancy Whit e Cust omer Complaint
Please drive-past J ack Rose lat er t oday and list en t o his issue
He feels our last job was not up t o scrat ch. Please correct .
From: Global
To: J ohn
Re: Meet ing
6t h March 20 12 @ 12:0 1pm
Your are all t o t urn-up for our annual general meet ing
Thursday 9:0 0 am sharp. Casual wear please and bring
in your rost ers.
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Com po se M e ssa g e
To Fre d Fo rd:
From :
Sub je c t:
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
He feels our last job was not up t o scrat ch. Please correct .
J ohn Meyer KPIs
Look at your KPIs J ohn. You are ahead of t he t eam. Well
done. Keep it up!
Regards,
Management
Send Message
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
Dashboard
example. Client-
specific.
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
Loo k a t yo u r KP Is Jo h n You are ahead o f th e te am W e ll . .
don e Keep it up. !
Ensure staff
motivation
towards agreed-
to goals
Ju ly27 2012
PM12:46:06
Sche d u le
C u s tom e rs
In v e n to ry
R ep o rts
M e ssa g e s
Ph o ne
Data not relevant. Purely for
example purposes. Usually
is a product manual, repair
manual, technical drawing,,
etc…..
Launched from within
application, for
effectiveness.
30 years in mobility ; 30,000 + handhelds deployed
Lo ca tio n Se rv ic e s
Adm in is tra tio n
KP Is
R e fe re n ce
M a te r ia l 1
Re fe re n ce
M a te r ia l 2
Spe c ia l O ffe rs
D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n
THANK YOU
Post Post
Deployment Deployment
AnalysisAnalysis
30 years in mobility ; 30,000 + handhelds deployed
Aldo Grech