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Baltic Ground Services

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Page 1: Baltic Ground Services
Page 2: Baltic Ground Services

Passenger Services

Check-in

Boarding

Special needs

Lost and found

Irregularities

Ticketing

We consider passengers as our guests. This is why we want them

feel safe and comfortable before and after a flight.

Page 3: Baltic Ground Services

Aircraft Handling

Marshalling

Baggage, cargo and mail loading / offloading

Lavatory and water

GPU

Heating

Push-back and towing

Interior / exterior cleaning

De-icing / anti-icing

ASU

We are a partner to airlines in ensuring their aircraft is fully prepared for

a flight. This mission covers a range of standard services which are ready

to be offered.

Page 4: Baltic Ground Services

Fuelling

As an independent supplier of fuel at airports, we operate modern

fuelling vehicles and pass the IFQP (IATA Fuel Quality Pool) quality

audits every year.

Page 5: Baltic Ground Services

Catering Distribution

We provide a wide range of meals from first class dishes to economy meals, sky bar and duty free goods, and other in-flight requirements requested by client airlines in Poland’s busiest Warsaw International Airport (WAW).

Page 6: Baltic Ground Services

Quality Achievements – ISO

We have up to 20 years of

experience in GH

High attitude to quality system –

further development of ISO 9001Quality monitoring system – more

than 10% of monthly flights are

monitored by internal quality

inspectors

Everyday focus on the main

performance KPI’s:

delays,first bag-last bag, mishandling of baggage, etc.

Page 7: Baltic Ground Services

Quality Achievements – ISAGO

BGS received the certificate

of ISAGO on May 8, 2009

BGS is the 10th in the World

and 1st in Europe certified by ISAGO

ISAGO includes such procedures as:

safety management system,

document management,

HR and training records management,

GSE management and others.

Page 8: Baltic Ground Services

Fuel Depot at VilniusHaving won an international tender for the lease of the fuel depot at

Vilnius International Airport, we have laid a solid infrastructural

foundation for aircraft fuel continuous supply to our bases located in

Vilnius, Palanga and other airports.

Page 9: Baltic Ground Services

Fuel Depot at Palanga

Main clients:

SAS

AirBaltic

Rusline

Norwegian Air Shuttle

World fuel services

BGS started started fueling operations at Palanga International Airport

on 18th of July 2012

Page 10: Baltic Ground Services

Fuel Depot at Katowice

BGS started to use own fuel base in Katowice International airport on

the middle of May 2012. The volume is 200 cub.m.

Page 11: Baltic Ground Services

Fuel Depot at Warsaw and Krakow

BGS will start to use own fuel base in Krakow International airport on

the middle of February 2013 and in Warsaw till the end of March

2013. The volume of each will be 200 cub.m.

Page 12: Baltic Ground Services

Current Market and Expansion Plans 2013-2014

Become a regional leader in quality and reliability

OUR MARKETS

Vilnius: International AirportPalanga: Palanga AirportWarsaw: Frederic Chopin AirportKrakow: J. Paul II BaliceKatowice: Pyrzowice AirportLamezia: Lamezia Terme

FURTHER EXPANSION TO

UkraineRussia

Page 13: Baltic Ground Services

Clients and Partners (fuel)

Page 14: Baltic Ground Services

Clients and Partners (all stations)

Page 15: Baltic Ground Services

Clients and Partners (Poland Stations)

Page 16: Baltic Ground Services

Clients and Partners (Lamezia, Italy)

Page 17: Baltic Ground Services

BGS – Part of Avia Solutions Group

Page 18: Baltic Ground Services

BGS – Part of Avia Solutions Group

IPOOn the 3rd of March, 2011 shares of Avia Solutions Group were introduced to trading at Warsaw Stock Exchange (ticker-

AVIASG). Avia Solutions group is the first Lithuanian company listed on the WSE and the first foreign company to be listed on the

exchange in 2011.

Page 19: Baltic Ground Services

Thank You!