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Session 6: Beyond SMS: Using Social Networks to Reach a Broader Market John V. Owens RBAP-MABS 2012 RBAP-MABS National Roundtable Conference June 7-8, 2012 Hyatt Hotel & Manila

Beyond SMS: Using Social Networks to Reach a Broader Market

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MABS Chief of Party John V. Owens shares how banks could utilize social networks to broaden their microfinance market during the 2012 RBAP-MABS Nationa Roundtable Conference on June 8.

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Page 1: Beyond SMS: Using Social Networks to Reach a Broader Market

Session  6:  Beyond SMS: Using Social Networks

to Reach a Broader Market  

John V. Owens RBAP-MABS

 

2012 RBAP-MABS National Roundtable Conference June 7-8, 2012

Hyatt Hotel & Manila  

Page 2: Beyond SMS: Using Social Networks to Reach a Broader Market

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43

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17

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Total MetroManila Luzon Visayas Cebu Mindanao Davao MegaManila

2009 2010 2011

 Internet  usage  has  remained  largely  stable,  though  we  see  some  pockets  of  growth  

Base:  Past  Month  Internet  Users  aged  10+  across  all  socio-­‐economic  classes  in  Na;onal  Urban  Philippines  Source:  Nielsen  media  Index  2009  Q1,  2010  Q1,  2011  Q1  

Page 3: Beyond SMS: Using Social Networks to Reach a Broader Market

The  Social  Networking  Capital  of  the  World  

Social  network  penetra/on  is  incredibly  high  in  the  Philippines,  reaching  95%  

    Social  Network   Penetra>on  Rate  

Facebook   93.9%  Twi>er   16.1%  LinkedIn   1.9%  Internet  Use   29.7%  

Page 4: Beyond SMS: Using Social Networks to Reach a Broader Market
Page 5: Beyond SMS: Using Social Networks to Reach a Broader Market
Page 6: Beyond SMS: Using Social Networks to Reach a Broader Market

Are you using �Social Networking &

Crowdsourcing �to expand your market outreach?�

Page 7: Beyond SMS: Using Social Networks to Reach a Broader Market

Not  just  an  ac>vity  but  a  star>ng  point  for  the  online  experience  for  many  

Social Networking Search Email Online News Instant Messenger Games

39 30

11 13 5

1

Internet  Usage  Pathway  (%)    

Question: Please think about the following online services and tell me the order in which you first ever used each. Base: Past month Internet users aged 10+ across National Urban Philippines Source: Yahoo!-Nielsen Net Index-2011

Page 8: Beyond SMS: Using Social Networks to Reach a Broader Market

http://www.techiemania.com/how-to-use-social-media-to-drive-your-business.html

Page 9: Beyond SMS: Using Social Networks to Reach a Broader Market
Page 10: Beyond SMS: Using Social Networks to Reach a Broader Market

Thank  You!  

EMAIL: [email protected] TWITTER: @jvowens

Websites:

www.rbapmabs.org www.mobilephonebanking.rbap.org

microinsurance.rbap.org www.youtube.com/rbapmabs

Facebook: MABS Phil