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C ITY OF N EW O RLEANS Reporting Period: April, 2012 Office of Performance & Accountability BlightSTAT www.nola.gov/opa

BlightStat May 10, 2012

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BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation have been made to adjust focus on better quality outcomes across processes.

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Page 1: BlightStat May 10, 2012

CITY OF NEW ORLEANS

Reporting Period: April, 2012

Office of Performance & Accountability

BlightSTAT

www.nola.gov/opa

Page 2: BlightStat May 10, 2012

BlightSTAT April, 2012

Agenda 8:00-8:20 Announcements

8:20-8:40 Inspections

8:40-9:00 Hearings

9:00-9:20 Abatement

9:20-9:40 Code Lien Foreclosures

9:40-10:00 Reinvestment

BlightSTAT feedback form on back page of presentation

2

Page 3: BlightStat May 10, 2012

BlightSTAT April, 2012 3

INSPECTIONS

Page 4: BlightStat May 10, 2012

BlightSTAT April, 2012

A look across 2011 - 2012

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Qtr1 Qtr2 Qtr3 Qtr4 Qtr1

2011 2012

Dis

trib

uti

on

as

a %

of

all I

nsp

ect

ion

s C

om

ple

ted

Proportion of Inspections by Type

Posting of Judgment

Posting of Hearing

Reinspection

Initial Inspection

0

500

1000

1500

2000

2500

3000

3500

4000

Qtr1 Qtr2 Qtr3 Qtr4 Qtr1

2011 2012

Tota

l # o

f In

spe

ctio

ns

Co

mp

lete

d p

er

Qu

arte

r

Quantity of Inspections by Type

Posting of Judgment

Posting of Hearing

Reinspection

Initial Inspection

Page 5: BlightStat May 10, 2012

BlightSTAT April, 2012

184 254 239 258 291

378

313 254 313 298

302

337

382

146

214 166

168

131

31

61

64 172

207

204

0

200

400

600

800

1000

1200

Nov Dec Jan Feb Mar Apr

2011 2012

Type of Inspection by Month

Posting of Judgment

Posting of Hearing

Reinspection

Initial Inspection

Inspections by Type and Result

Source: Code Enforcement, Inspections Completed by

Inspector Report – Accela Systems 5

910 715 830 894 968 1050

292

268

102

179

4

1

16

37

15

9

66

32

14

16

0 100 200 300 400

Apr

Apr

20

12

20

12

Init

ial I

nsp

ecti

on

Re

insp

ecti

on

Po

stin

g o

fH

eari

ng

Po

stin

g o

fJu

dgm

ent

Completed Inspection Results Violation Unoccupied, No WIP

Other

Violation WIP

Abated; Complied; Occupied

Page 6: BlightStat May 10, 2012

BlightSTAT April, 2012

Average Time to Complete an Inspection

has decreased 40% since Q1 2011

35.2

20.5

13.0

18.5 20.8

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

Qtr1 Qtr2 Qtr3 Qtr4 Qtr1

2011 2012

Day

s b

etw

een

sch

edu

le d

ate

and

co

mp

leti

on

dat

e

Total

Linear (Total)

Page 7: BlightStat May 10, 2012

BlightSTAT April, 2012

Quantity & Timeliness of Inspections by Type

547 634 186 254 239 259 292 378

14.2

0

100

200

300

400

500

600

700

2011Sep

2011Oct

2011Nov

2011Dec

2012Jan

2012Feb

2012Mar

2012Apr

0

5

10

15

20

25

30

35

Tota

l # C

om

ple

ted

Ave

rage

Tim

e (#

of

day

s) Initial Inspections

84 205 314 254 313 298 302 337

15.5

0

50

100

150

200

250

300

350

400

2011Sep

2011Oct

2011Nov

2011Dec

2012Jan

2012Feb

2012Mar

2012Apr

0

2

4

6

8

10

12

14

16

18

20

Tota

l # C

om

ple

ted

Ave

rage

Tim

e (#

of

day

s) Re-Inspections

144 212 382 146 214 166 168 132

13.5

0

50

100

150

200

250

300

350

400

450

2011Sep

2011Oct

2011Nov

2011Dec

2012Jan

2012Feb

2012Mar

2012Apr

0

2

4

6

8

10

12

14

16

18

20

Tota

l # C

om

ple

ted

Ave

rage

Tim

e (#

of

day

s) Posting of Hearings

32 50 31 61 64 172 207 204

52.9

0

50

100

150

200

250

2011Sep

2011Oct

2011Nov

2011Dec

2012Jan

2012Feb

2012Mar

2012Apr

0

10

20

30

40

50

60

Tota

l # C

om

ple

ted

Ave

rage

Tim

e (#

of

day

s) Posting of Judgments

Page 8: BlightStat May 10, 2012

BlightSTAT April, 2012

120

82

48

23

19

0 50 100 150

Apr

Mar

Feb

Jan

20

12

20

11

Incomplete Complaint Inspections in Accela

Unresolved Inspection Cases Target is to complete initial inspections within 30 days of scheduled date

8

Source: Code Enforcement, Mystery Backlog Report

Jan 1, 2011 – April 30, 2012 – Accela Systems

42 total cases older than

90 days (14%)

16%

41%

28%

739 cases older than 90 days

may not be actionable

35

27

15

9

10

11

28

28

37

71

104

104

121

132

27

57

0 50 100 150

Apr

Mar

Feb

Jan

Dec

Nov

Oct

Sep

Aug

Jul

Jun

May

Apr

Mar

Feb

Jan

20

12

20

11

Sweep Cases that require property-owner verificatin in Accela

77 cases younger

than 90 days are

actionable

739 cases older

than 90 days may

not be actionable

Page 9: BlightStat May 10, 2012

BlightSTAT April, 2012

Cumulative Inspections 1,412 Inspections completed (includes 362 demolition inspections)

6667

20000

1312

2755

4235

5647

0

5000

10000

15000

20000

25000

Tota

l Nu

mb

er o

f In

spec

tio

ns

(i

ncl

ud

ing

Dem

olit

ion

insp

ecti

on

s)

Inspections Cumulative Target

Cumulative Inspections 2012

Page 10: BlightStat May 10, 2012

BlightSTAT April, 2012 10

Inspections have reached all neighborhoods in New Orleans (Q1 2011 – Q1 2012)

24,780 Inspections completed

12,022 Unique addresses inspected

9,638 (80%) Addresses receiving a Violation Unoccupied, or a Violation No Work-In-Progress

Page 11: BlightStat May 10, 2012

BlightSTAT April, 2012 11

HEARINGS

Page 12: BlightStat May 10, 2012

BlightSTAT April, 2012

Number of Hearings per month

352 324

481

427

518

733

536

297

438

266

667

581

-

200

400

600

800

1,000

1,200

July Aug Sept Oct Nov Dec Jan Feb March April May

Nu

mb

er

of

He

arin

gs p

er

Mo

nth

Total Hearings

Hearings Monthly Target

Projection count

Note: Projection for the Month of May actually covers May 1 – June 8,

2012, as the Hearings Bureau has stopped setting cases for Hearing

after this date while preparing for new system.

Source: Hearings Bureau, incremental Hearing Docket Reports, July 1,

2011 – April 30, 2012

Page 13: BlightStat May 10, 2012

BlightSTAT April, 2012

Cumulative Hearings 2012 compared to 2012 target and 2011 actuals

1,537

2,667

-

500

1,000

1,500

2,000

2,500

3,000

Dec Jan Feb March April May

Cumulative Hearings - 2012 YTD

2012 Hearings projection

Hearings Cumulative Target - 2012 YTD

Cumulative Hearings 2011 Trend

Source: Hearings Bureau, incremental Hearing Docket

Reports, Jan 1, 2012 – June 8, 2012

Note: Hearings projection for

May includes cases scheduled

May 1st – June 8th.

Page 14: BlightStat May 10, 2012

BlightSTAT April, 2012 Source: Hearings Bureau, deduplicated/compiled Hearing

Docket Report, March 1, 2011 – April 30, 2012

Current Status of Properties in Adjudication Grouped by Quarter of Initial Inspection

(does not represent properties pending adjudication)

32% 41%

50% 51% 52% 48%

38%

1%

2%

0% 1% 2%

1%

2% 11%

9%

9% 15% 11%

16%

21% 1%

5%

4%

5% 8% 16% 24% 55%

43% 38%

29% 27% 19% 16%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1

Pre-Q32010

2010 2011 2012

Dis

trib

uti

on

of

fin

al O

utc

om

es

(co

un

tin

g U

niq

ue

Ad

dre

sse

s)

Complied

Reset: Work IN Progress; Conditional Guilty

Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue

Reset: Not Reinspected - Reset: Not Reinspected

Guilty

70 69 204

676

373

88 24

3 3

2

10

14

2 1 23 16

36

194

82

30 13

2 8

15

63

54

29

15 118 73

155

391

191

36

10

0

200

400

600

800

1000

1200

1400

1600

pre-Q3 Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1

<10/1/2010 2010 2011 2012

Nu

mb

er

of

Un

iqu

e A

dd

ress

es

Complied

Reset: Work IN Progress; Conditional Guilty

Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue

Reset: Not Reinspected - Reset: Not Reinspected

Guilty

Page 15: BlightStat May 10, 2012

BlightSTAT April, 2012

Rate of Resets due to “No Re-inspection”

drops to record low

45 42 97 98 61 105 80 25 23 11

13% 13%

20%

23%

12%

14% 15%

8%

5%

4%

0%

5%

10%

15%

20%

25%

0

50

100

150

200

250

300

July Aug Sept Oct Nov Dec Jan Feb March April

Pro

po

rtio

n o

f m

on

thly

Hea

rin

gs o

utc

om

es

that

are

R

ese

t: N

o r

e-i

nsp

ect

ion

Nu

mb

er o

f “R

eset

s N

o R

e-i

nsp

ect

ion

” ca

ses

pe

r m

on

th

Source: Hearings Bureau, incremental Hearing Docket

Reports, July 1, 2011 – April 30, 2012

Page 16: BlightStat May 10, 2012

BlightSTAT April, 2012

Revised Hearings Backlog

255

138

139

143

461

8

73

194

- 100 200 300 400 500 600 700

Apr

Mar

Feb

Jan

20

12

20

11

Grouped by Month of Initial Inspection

Worklog (New Inspection under60 days)

Backlog (New Inspection olderthan 60 days)

Stalled (Existing Case with noaction in 60 days)

Page 17: BlightStat May 10, 2012

BlightSTAT April, 2012 17

Distribution of Adjudication Caseload April, 2012

Source: Code Enforcement, Mystery Backlog Report Jan 1,

2011 – April 30, 2012 – Accela Systems

Page 18: BlightStat May 10, 2012

BlightSTAT April, 2012 18

ABATEMENT

Page 19: BlightStat May 10, 2012

BlightSTAT April, 2012

Demolitions by Program

19 Source: Demolitions reported by Program (Contractor):

FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr),

29 15 17 17

106

18 12 11

100

25 46 41

40

47

69 60

0

50

100

150

200

250

300

January February March April

Nu

mb

er

of

Un

its

Demolished Units by Program (2012) FEMA - UnitsNORA - UnitsSDER - UnitsIDC - Units

1900

99 245

427 499 596 888

1189 1473

1652 1826

1958 2026 2211 2302

2453 2728 2833

2977 3106

0

500

1000

1500

2000

2500

3000

3500

Nu

mb

er

of

Un

its

Cumulative Demolitions since Oct 1, 2010 FEMA - UnitsNORA - UnitsSDER - UnitsIDC - UnitsDemo Target Cumulative All

Page 20: BlightStat May 10, 2012

BlightSTAT April, 2012 20

Demolitions by Program April 2012

Source: Demolitions reported by Program (Contractor):

FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr),

Page 21: BlightStat May 10, 2012

BlightSTAT April, 2012 Source: Demolitions in progress report: FEMA (SAIC) 21

April 2012Phase Mar Apr Properties Change

01 | LLT/NORA 59 60 +1 s Transferring from LLT to NORA ownerships FEMA program can demo after transfer with City

approval

02 | Sheriff Sale 19 34 +15s Processing for Sheriff sale

s Reviewing properties to determine best disposition

s Unsold properties can go to demolition

s Highly damaged properties may be demolished and

sold

03 | Inspection 84 56 -28 s Does not have a future hearing date set s Non-adjudicated and awaiting inspection and hearing

04 | Hearing 47 45 -2 s Has an initial or reset hearing date in the future s Awaiting judgment

05 | Noticing 28 21 -7s Newly adjudicated

s In process of notice of judgment and intent to demolishs Homeowner appeal period

06 | Local Historic 9 1 -8 s Adjudicated and waiting historic committee meeting s NCDC, HDLC, or City Council decision

07 | Legal Review 22 6 -16 s Adjudicated and waiting Law Department review s Ensuring proper notice of hearing, judgment, & intent

08 | Salvage 13 15 +2 s FEMA Historic Preservation determined for Salvage s Permitting and selective salvage come before ACM testing

09 | ACM Test 15 7 -8 s For non-salvage properties testing precedes permitting s Awaiting testing or test results

10 | Permit 11 4 -7 s Ready to be permitted for demolition s Awaiting application, payment, or delivery of permit

11 | Transmit 32 30 -2s Transmitted or ready to transmit to demolition contractor

s May be waiting for utilities disconnectss Awaiting abatement (when required) and demolition

12 | Demolished 164 198 +34 s Property has passed all preliminary checks s Demolition is underway or completed

13 | Indefinite Hold 63 60 -3s May not reach final disposition under FEMA program

s NCDC/HDLC Denials

s State funding programs

s Official City or State requests to place on hold

14 | In Compliance 355 384 +29s Homeowner has brought property into compliance

s Includes properties demolished by owners Public nuisance and blight remediated

Description

New Orleans FEMA Demolitions

Change in April: 29 to Compliance 34 Demolitions / 60 Units

Page 22: BlightStat May 10, 2012

BlightSTAT April, 2012

321

388 382

231

164 158

131

114 113

15

32 37 33

15

48

12

34

0

0

50

100

150

200

250

300

350

400

450

Nu

mb

er o

f Lo

ts In

spec

ted

by

Co

ntr

acto

r

Owner Complied

Cut & Cleared

INAP Lots Total

Source: INAP Interventions reported by Code

Enforcement, INAP Manager on behalf of contractor

INAP – Year in review

Page 23: BlightStat May 10, 2012

BlightSTAT April, 2012 23

CODE LIEN FORECLOSURES

Page 24: BlightStat May 10, 2012

BlightSTAT April, 2012

61 Files Accepted for Foreclosure

proceedings during period

24 Source: Law Department, Housing Unit

57 63 50

61

73

38

15

14

15

0

20

40

60

80

100

120

140

160

January February March April

Rejections: various reasons

Rejections: various reasons

Files Accepted

Information

on rejected

files no

longer being

collected

Page 25: BlightStat May 10, 2012

BlightSTAT April, 2012 25

Upcoming Sheriff Sales (May & June)

Source: Law Department, Housing Unit

*609 Jackson Ave (forthcoming in July)

Page 26: BlightStat May 10, 2012

BlightSTAT April, 2012 26

Positive Outcomes from Code Lien Foreclosure process (Sept, 2011 – April, 2012)

Source: Law Department, Housing Unit

Page 27: BlightStat May 10, 2012

BlightSTAT April, 2012 Source: Law Department, Housing Unit 27

$12,027 $15,575 $29,704

$161,500

$51,243 $58,504 $87,330

$58,412

$112,918

$82,199

$36,422 $43,461

$110,773

$6,921 $5,000

$16,497

$111,872

$46,448 $3,605

$26,894

$61,079

$3,773

$72,700

$39,553

$19,898

$23,581

$39,062

$93,354

$4,530

$28,304

$37,428

$114,133

$136,511

$13,387

$41,401

$12,029 $24,349

$46,209

$346,079

$137,247

$62,114

$87,353

$105,224

$235,037 $235,394

$266,287

$61,378

$180,478

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

March April May June July August September October November December January February March April

Proceeds from Sales

Amount of Liens Collected from Sale

Taxes Collected from Sale

Proceeds from Sales (mix of taxes and liens)

Amount of Liens Collected- No Sale

Total Collected

Page 28: BlightStat May 10, 2012

BlightSTAT April, 2012 28

REINVESTMENT

Page 29: BlightStat May 10, 2012

BlightSTAT April, 2012

NORA/LLT Inventory Disposition

Source: NORA, April 5th 2012

Inventory 2317 74%

Pending Sale 797 26%

Inventory Status as of April 30, 2012 (3,114)

Auction, 5, 19%

Grant Programs, 9, 33%

Neighborhood Based Sale, 1, 4%

Request For Proposals, 3, 11%

Lot Next Door, 9, 33%

Property Sales: April 2012 (27)

Auction, 293, 15%

Critical Strategic

Projects, 11, 1%

Grant Programs, 68,

3%

Land Swap, 46, 2%

Lot Next Door, 949, 48%

Neighborhood Based Sale, 329, 17%

Request For Proposals, 274, 14%

Properties Previously Sold to April 2012 (1,970)

Page 30: BlightStat May 10, 2012

BlightSTAT April, 2012

Transfer plan of State-owned properties

to NORA in Orleans Parish

* Property dispositions include auctions, development agreements, and

transfers to NORA.

Source: NORA 30

Per Period Cumulative

Reporting Period Actual Goal Actuals Goals

February 2012 541 500 541 498

March 2012 70 500 611 1000

April 2012 701 500 1,312 1500

May 2012 - 2133 - 3633

Page 31: BlightStat May 10, 2012

BlightSTAT April, 2012

Office of Community Development Status of housing units under contract

Source: Office of Community Development (OCD) 31

Total Under Contract

Units in Pre-Development

Units Under Development

Units Completed 2012

Units Completed 2010-2011

Rental Housing Program

477 41 403 33 1,018 The Rental Housing Program provides affordable rental housing for low-moderate income families. Funds are provided to Not-For Profit and For-Profit Housing Development Organizations for the acquisition, rehabilitation, new construction and soft development cost associated with developing affordable rental housing.

Homeownership Development Program

149 85 60 4 6

This program provides homeownership opportunities by developing properties through acquisition, rehabilitation or new construction of homes that will be sold to low-income families. Not-for-Profit and For-Profit Housing Development Organizations can apply for HOME funds to subsidize the cost of construction, land acquisition and down payment assistance that will produce a code compliant home.

Owner-Occupied Rehabilitation Program

335 228 59 48 326

The Owner-Occupied Rehabilitation Program provides financial assistance to low-income homeowners to enable them to bring their residences into compliance with the Federal Government’s Housing Quality Standards and the International Residential Code adopted by the City of New Orleans. The program is administered by Not-For-Profit Housing Organizations and In-House OCD staff.

Page 32: BlightStat May 10, 2012

BlightSTAT April, 2012

Evaluation Form Are you a city employee or a member of the public?

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