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BODY LANGUAGE
Business Communication
Body Language
Impacts your success.Makes the most effective and efficient use of
your time.Attracts people. If your body language doesn’t match your
words, you are wasting your time.
Handshakes
A firm handshake is always the best handshake for a business meet.
Men and women handshakes are different.
Ways to a good handshake. Hold the person’s hand
firmly. Shake web-to-web, three
times maximum. Maintain constant eye
contact.
Eye Contact
Most obvious way to communicate.
Look at face and no where else.
Look at for about 80-90 percent of the time. Less time can
represent discomfort.
Posture
One of the first things people notice is how you present and carry yourself. Stomach in Chest out Shoulders back Head up
If your posture is presentable you may draw more people into the conversation.
Smiles
Smiles are important facial expressions.
They show interest, excitement, empathy, and concern .
Smile to please .Smiling can gain and
increase your respect.
Communication
Communication is the key to a successful presentation.
Speak to your audience.Listen to their questions.Respond to their reactions.Adjust and adapt.
Notes
Reading directly from notes is never good.Its ok to occasionally glance at your notes.Don’t mumble, speak loudly and clearly, and
sound confident .If you make a mistake, correct it and
continue.
ASHLEY GOSHEN
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