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Adam Mason Changing the Mind-set of FM as a Profession

B&Q - Changing the mind set of fm as a profession

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Page 1: B&Q - Changing the mind set of fm as a profession

Adam Mason

Changing the Mind-set of FM as a Profession

Page 2: B&Q - Changing the mind set of fm as a profession

People and Profession

What is management accounting?

Management accountants play a vital role in managing business opportunities. They inform the strategy and help secure the future of your business.

CIMA management accountants redefine how business is done.

Page 3: B&Q - Changing the mind set of fm as a profession

People and Profession

What is Facilities management?

Facilities management is one of the fastest growing professions in the UK.

Facilities managers are responsible for many of the buildings and services which support businesses and other types of organisations.

Page 4: B&Q - Changing the mind set of fm as a profession

People and Profession

How about?

Facilities management is the beating heart of global business, providing the infrastructure to support the overall success of company strategies and objectives.

Improving the environment, enabling people and companies to become successful.

Facilities management is leading the changes in future business.

Page 5: B&Q - Changing the mind set of fm as a profession

Do facilities management qualifications really count?

What are the main qualities needed in people?

Does our professional body really support and sell FM to the future generation?

FM offers a great professional career so why are people not joining us?

Make sure you are dealing with the basics.

Keep it simple, fast paced, fun, customer and business focused.

Look after the peoples’ needs as well as the buildings.

People and Profession

Page 6: B&Q - Changing the mind set of fm as a profession

People and Profession

How do you help others become successful?

The best way to change people opinions of you, your service, your profession is by helping others achieve.

To change the mind-set of the people around you, consider:-

What have you done to help them?

Make your goal to support others, help business functions become better, simpler, faster. Guide and support them offering the hand on the shoulder.

Ask yourself what have you done today to change another persons working life or support the business customers, strategies or objectives.

If you do not make an impact, you will not change peoples’ opinions.

Page 7: B&Q - Changing the mind set of fm as a profession

Manager Conference

Maintenance success raised by Board

Displays

Start of new office display to show off all the projects and successes

Stand at conference

Engage and speak with your customers

Awards

Great customer service leads to recognition, B&Q maintenance team up for You Can Do It Award

Do you blog, tweet, update, if not why not?

People and ProfessionShow people what you do

Page 8: B&Q - Changing the mind set of fm as a profession

Change the Mind-set on Budgets

Are you struggling with budget? (Was it given to you)

Have you shown the business what the budget achieves?

Have you aligned your budgets with the businesses overall strategies and objectives?

Have you created a budget you need to support the overall strategies and objectives?

Have you built your business case? (3 year improvement plan)

Have you shown what your new requested budget can achieve?

Put your budget in your hands

Page 9: B&Q - Changing the mind set of fm as a profession

Change the Mind-set on Purchasing

Right service

this means finding the suppliers that can service our customers on time, in the right manner and with the right product.

Right time

this means finding suppliers that can hit their SLA’s, KPI’s and carry out tasks during the right months to support our team.

Right Cost

to confirm this is the least important part of the triangle as if suppliers are able to offer all of the above I am prepared to

pay more for the service - although I agree we need to pay the correct market value.

Page 10: B&Q - Changing the mind set of fm as a profession

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