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This is an example of my work done earlier this year.
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Partnering Into The Future
Scott Lift Truck Company Mission
Statement
Our mission is to Continually Improve our Customers Productivity and Profitability by providing Quality Service and Quality Products
Who is Scott Lift?
Established 1972 Full Stocking Dealer for Jungheinrich and Komatsu
Forklifts Located In Elk Grove Village, IL 65,000 sq., ft. on 4.3 acres 10,500 sq.. Ft. Parts Department 2,800 sq.. Ft. Showroom Full OSHA Certification Training Facility $500,000 In Stock Parts Inventory Ecommerce Web Based Parts Ordering Systems Dedicated Customer Service & Order Entry
Who is Jungheinrich? Single largest forklift truck manufacturer in the World!
Single brand supplier of a complete range of electric trucks for multiple warehouse applications
Designed with core German values in mind – focused on maximizing efficiency, performance and reliability
Innovator of Customer Solutions with a substantial annual investment in R & D
Provider of a comprehensive worldwide Aftersales network
Jungheinrich locations worldwide
Over 50 years of experience in developing, manufacturing and selling industrial trucks as well as comprehensive logistics solutions.
A leading provider of storage and warehousing technology.
Jungheinrich sales organizations are in 31 European countries as well as overseas (including USA, Singapore, Brazil, China).
A large number of dealership representative offices - for example in Australia, South Africa, South America.
Extensive range of services: After-sales, servicing, financing,
project and fleet management, rentals and used equipment
Jungheinrich at a glance - Worldwide
Electricreach trucks
Electric walkie and stacker trucks
Hand pallettrucks
Electriccounterbalance trucks
Rack systems
Diesel- and LPG-powered counterbalance trucks
Turret trucks andorder pickers
Customized trucks with special designs
The rightforklift for
every application
Range of products
Jungheinrich North American Product Lineup
Electricreach trucks
Electric stacker trucks
Hand pallettrucks
Electriccounterbalance trucks
Man up and man down Turret trucks
Customized trucks with special designs
The righttruck for your
warehouseapplication
Electric walkie trucks
Order pickers
New products specifically designed for the North American market
In 2002, Jungheinrich manufactured trucks covered 50% of the electric warehouse needs in the North American market.
A decision was made to invest $60 million in developing 3 key products for the North American market to fill the requirement gap.
These products could not be sold in Europe and were a significant indication of Jungheinrich’s commitment to ensuring that it could meet the needs of the North American market.
Brightstar New Jungheinrich Fleet
EFG 220 3 Wheel 48V Sit Down (48V)
EKS 314 Order Picker (48V)
ETR 320 Pantograph Reach Truck (48V)
ETR 314 Double Reach Truck (48V) ECR 327 Walkie Rider Pallet Truck (24V)
Features & Benefits 4th generation AC Power Systems 48V Standard
Greater efficiency and longer battery runtimes (up to 1.5 shifts per charge)
Completely sealed systems IP 54 rating – impervious to water, dust and dirt
Exclusive to Jungheinrich – Only one in industry!
Fully adjustable control management Onboard adjustability up to 5 drivers – Only one in industry!
Full settings/diagnostics via laptop connection inside cabin Curve control & on demand snail speed standard
Operator Comfort Full suspension seats and floating decks are standard
Dual Plane adjustability on steering and controls Fingertip Controls with fore and aft adjustment
IP Rating Chart
IP Second number - Protection against liquids 0
No protection. 1
Protection against vertically falling drops of water e.g. condensation.
2 Protection against direct sprays of water up to 15o
from the vertical. 3
Protected against direct sprays of water up to 60o from the vertical.
4 Protection against water sprayed from
all directions o limited ingress permitted.
5 Protected against low pressure jets of water from
all directions o limited ingress. 6
Protected against low pressure jets of water, e.g. for use on ship decks - limited ingress permitted.
7 Protected against the effect of immersion between
15cm and 1m. 8
Protects against long periods of immersion under pressure.
IP First number - Protection against solid objects
0 No special protection
1 Protected against solid objects up to 50mm, e.g.
accidental touch by hands.
2 Protected against solid objects up to 12mm, e.g.
fingers.
3 Protected against solid objects over 2.5mm (tools
and wires).
4 Protected against solid objects over 1mm (tools,
wire, and small wires).
5 Protected against dust limited ingress
(no harmful deposit). 6
Totally protected against dust.
IP Rating Advantages
IP – stands for ingress protection Equipment resistance to elements, water, dirt, dust Numerical scale used – each number defines level
IP54 Rating 5 Equals protection against dust 4 Equals protection from water sprayed from all
direction 54 is the standard rating used for all JH trucks
EX – Explosion Rating is closest domestically offered
Very Costly Option $$$$$
Why 48V and Not 36V Like Competition?
48V requires less power to perform same tasks as 36V Less overall Amps used to lift lower and transport Less amps = less heat = cooler running systems Higher travel speeds, higher lift & lower speeds Up to 25% longer
48V provides ample power delivery to further eliminate need for hydraulic functions
EFG series 3 wheel – AC power steering for precise control No hydraulic PS systems & no hoses to break Further reduces excess heat buildup and repair issues
IP 54 Biggest Benefit
JH has the longest service interval in industry
1000 hour PM interval standard Sealed systems more resistant to wear and
breakdown from corrosive elements & require less attention
New Pricing Matrix is Reduced for Brightstar $15,061.68 Yearly Savings $75,308.40 over 5 years
Includes Double Deep Reach & Camera Sys.
Competitor AC Systems 1st generation AC Power
Do not have full AC standard – offer combination of DC and AC systems currently = less efficient use of power, higher maintenance costs with DC motors with wearable parts & generic mass produced parts
High temperature operation – large cooling fans required to keep AC motor cool is constantly running making less efficiency and more frequent battery charging
Dual voltage units – cannot provide maximum power delivery for either voltage used, 36V used 22% more energy & 48V used 30% more energy on standard cycle test
More maintenance – 250 hours per planned maintenance visit standard Unsealed systems – motors and controls are unsealed and susceptible to
warehouse and outdoor elements Reliance on hydraulics: More moving parts more wearable items to replace
Single Point Watering System Single Point Battery
Watering System: Each Unit Fills battery in under one
minute Exact amount of water
per cell Single point hose
connects to existing water supply
Automatic measuring of water level
Elimination of Acid Spills Elimination of Exposed
Cells
Extra Features Included
LED Blinking Green or Red Light
Red indicates low water level
Green indicates filled Eliminates overfills
and battery acid spills Better operator
accountability
Features Continued Holland Vision Systems
Onboard Camera Double Reach Truck Only
Ease of uncluttered vision at height
Wireless video system Steel protection guard
surrounds camera LCD video monitor in
operator compartment Ensures operator
confidence with improved visibility at height
SLP Full Maintenance What are the benefits?
SLP takes care of your fleet from inception to completion All Planned Maintenance, Standard Service, Routine Repairs, Emergency Service, Shop
Work, Loaner Units, Parts, Labor, Freight, Tax Highest Priority Customer – Preferential Treatment for All Calls and Support Fleet and Individual Documentation – logged for each unit for every event to
monitor and insure accurate and consistent maintenance and service. Available to you at any time.
Fully Flexible Maintenance Programs – Customized to Brightstar’s Locations and Specific Conditions.
Single Billing – Single Monthly Billing for All Support Services and Maintenance With No Additional Billing. Each Unit or Multiple Lump Sum Billing
Flexible Payment Options – Monthly, Skip Payment, Quarterly. Fully Customizable Leasing – You Choose the term that suits your business profile. Early Lease Termination Without Penalty – SLP has the ability to cancel an existing
lease up to 6 months in advance, regardless of condition without penalty. Sales Loaner Status – Existing unit is converted to sales loaner status and all
payments are suspended until new unit it swapped out at customer location. Guaranteed Residual Value – SLP will lock in residual values for all equipment at
beginning of agreement. Maintains fixed value of equipment for life of agreement that can be applied to new replacement units regardless of condition at term.
SLP vs Long Term Rental
SLP Full Maintenance Lease Brand new equipment specific
to your application Guaranteed to be replaced with
new equipment at expiration Equipment is dedicated to
Brightstar & cannot be swapped Fully Comprehensive
Maintenance Program Included Entire unit is taken care of from
stem to stern Pricing is fixed for entire
program for life of agreement Custom Billing Single/Multiple
Units Available
Long Term Rental Part of existing rental fleet not
application specific no guarantee for new at
expiration Units can be swapped and sold
at dealer’s discretion without notice at any time
No comprehensive maintenance package included
Time and material only Wear items not
covered/batteries and chargers have many exclusions
Rates subject to increase without notice
No Single Billing Options available
Partnership Benefits
SLP & BrightstarNO THIRD PARTY LENDERS
SLP holds all UCC filings on all equipmentSLP provides all financing and equipment
NO THIRD PARTY CONDITIONSSLP & Brightstar determine best possible term and maintenance program
NO THIRD PARTY PENALTYFor any requirement changes or upgrades mid term
SLP & Jungheinrich
Fully Dedicated Turnkey Program Highest Quality Most Efficient
Equipment In Industry Most Flexible Programs Most Comprehensive Support Ease of Doing Business
Company Colors for Your Fleet
Brightstar Blue Brightstar Logo
Brightstar Support Team One Call Does It All: 800-786-5438
Single Point Resolution with Team Approach Account Manager – Andrew Long Rental Manager – Kim Ganek Customer Service Manager – Denise Bridges Service Manager – Mark Sutor Sales Manager – Scott Swakow SLP CFO – Loren Swakow
Open door for any and all concerns
Thank You