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The IoT: More than hipsters, hobbyists & hype Mark Littlewood, Founder, The BLN @MarkLittlewood Internet of Things Forum 2014 April 15 th , Cambridge, UK #IOT14 @The_BLN InternetOfThings.TheBLN.com #IOT14

Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Slides from a talk at British Embassy, Paris in March 2014. Using a user-design focused approach to bringing Internet of Things tribes together and going mainstream.

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Page 1: Bringing IoT Tribes together. Talk at British Embassy, March 2014

InternetOfThings.TheBLN.com

The IoT: More than hipsters, hobbyists & hype

Mark Littlewood, Founder, The BLN@MarkLittlewood

Internet of Things Forum 2014 April 15th, Cambridge, UK

#IOT14 @The_BLN

#IOT14

Page 2: Bringing IoT Tribes together. Talk at British Embassy, March 2014

InternetOfThings.TheBLN.com

What is biggest issue in IoT?

• Standards• Security• Funding• IPV6• Privacy• Network addresses• Object Discovery• Infrastructure• Scalability• Legal issues

#IOT14

Page 3: Bringing IoT Tribes together. Talk at British Embassy, March 2014

InternetOfThings.TheBLN.com

The Rise of the Machines

#IOT14

Page 4: Bringing IoT Tribes together. Talk at British Embassy, March 2014

InternetOfThings.TheBLN.com

What is the most important thing about technology?

#IOT14

It works!

Me

Users

Page 5: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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A great Frenchman

#IOT14

Page 6: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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IoT Tribes

#IOT14

Page 7: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Anthropology & tribes in IoT

#IOT14

Page 8: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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IoT and tribes of ‘normal’

• How do we get to mainstream users from where we are now?

– Break down tribal boundaries–Make everything we do focused on users

#IOT14

Page 9: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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The IoT Bar Bell

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The IoT Bar Bell

Bricoleur vs Engineer

Page 10: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Bringing IoT tribes together

#IOT14

Recognise him?

Page 11: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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George Bush

• “The problem with the French is they have no word for entrepreneur”

• Entrepreneur ™ France

#IOT14

Page 12: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Bringing IoT tribes together

#IOT14

UsersCustomersDesignersAnthropologistsAcademicsGovernmentEngineersSoftware PeopleHardware PeopleInvestorsEntrepreneurs

Page 13: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Don’t compete on features

#IOT14

Page 14: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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What predicts success?

#IOT14

A This product is Awesome!

B This company is Awesome!

C This Brand is Awesome!

Page 15: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Users are people

#IOT14

I am Awesome!

Page 16: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Users are people

#IOT14

“It’s not about how the user feels about us.”

“It’s about how the user feels about himself, in the context of whatever it is our product, service, cause helps him do and be.”

Kathy Sierra, The Science of ‘Badass’

Page 17: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Feature Badass vs User Badass

#IOT14

Brand Goal User Goal

Be perceived as awesome

Be awesome

Page 18: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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Who are your users?

#IOT14

Page 19: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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What will make your users feel awesome?

#IOT14

Page 20: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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IoT Forum 2014, 15th April

#IOT14

UsersCustomersEngineersSoftware & HardwareInvestorsEntrepreneursDistributors

Page 21: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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IoT Forum 2014, 15th April

#IOT14

20% discount Use code: Rocher

Page 22: Bringing IoT Tribes together. Talk at British Embassy, March 2014

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#IOT14

@THE_BLN

GROUPS>THE BLN

Internet of Things ForumApril 15th, Cambridge, UK

Where IoT is a people [email protected]