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Building a Simple, Effective Online Marketing Plan Chloë Thomas indiumonline 30 th November 2011 indiumonline.co.u 01865 980 63 [email protected] onnect on @chloeatindium

Building a simple effective online marketing plan

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A useful and insightful document highlighting things that should be considered and steps that should be taken in order to put together an effective online marketing plan.

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Page 1: Building a simple effective online marketing plan

Building a Simple, Effective Online Marketing Plan

Chloë Thomasindiumonline

30th November 2011

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 2: Building a simple effective online marketing plan

twitter.com/chloeatindiumtwitter.com/indiumonlineindiumonline.co.uk/bloguk.linkedin.com/in/indiumchloethomas

Chloё Thomasindiumonline services include:• Email Marketing• PPC• SEO• Affiliate Management• Social Media• Online Marketing Planning

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 3: Building a simple effective online marketing plan

A Marketing Plan

• Objectives• Strategy & Tactics• Implement• Review & Amend

BRANDING

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 4: Building a simple effective online marketing plan

OnsitePlan

OfflinePlan

OnlinePlan

Objectives

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 5: Building a simple effective online marketing plan

A Good Plan Must

• Meet the objectives (drive sales & acquisition)• Fit with your brand & build brand awareness• Consider new & existing customers• Be flexible• Be comprehensive/multichannel

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 7: Building a simple effective online marketing plan

Research: Where are you now?

• How many customers do you have?• How many order online?• How do they get to your site?• Do you have their email address?• What traffic sources drive the money?• Where are you on the search engines?

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 8: Building a simple effective online marketing plan

• Google Analytics• Surveys• Twitter analytics• Facebook analytics

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Research: Where are you now?

Page 9: Building a simple effective online marketing plan

Traffic Orders Value AOV Per Visit Conv Rate Per Visit Cost

Email

Brand PPC

PPC

Affs

Twitter

Facebook

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 10: Building a simple effective online marketing plan

1. Research– Where are you now?– What’s happening in the marketplace?• Competitors• Opportunities

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 12: Building a simple effective online marketing plan

1. Research2. What are your objectives?– AOV– Conversion Rate– Traffic Volumes– Sales– # of Orders

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

– Margin– Per Visit Value– New Customers– List Size

Page 13: Building a simple effective online marketing plan

1. Research2. What are your objectives?3. Where does continuity & natural growth take

you?4. How are you going to fill the gap?

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 15: Building a simple effective online marketing plan

1. Research2. What are your objectives?3. Where does continuity & natural growth take

you?4. How are you going to fill the gap?– Do more of the existing activity– Test new areas

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 16: Building a simple effective online marketing plan

2012 Opportunities Hitlist

• Email – great ROI, no-brainer. Blast & automated• Brand PPC – insurance, low cost, no brainer• PPC – works for some, not for others

if your margin’s under 30% you may struggle• Yahoo/Bing PPC – merger? If Google works for you – use it• Affiliates – attribution – beware. But very powerful• Google Base – no brainer• Remarketing – test it on Google. Complex set up• Social Media – slow pay-back, but huge. (+ SEO)• SEO – check your keywords• Ad networks – next step on from PPC & remarketing

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 17: Building a simple effective online marketing plan

1. Research2. What are your objectives?3. Where does continuity & natural growth take

you?4. How are you going to fill the gap?5. Create your plan– Calendar of activity– Financial plan– Written guide (optional)

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium

Page 20: Building a simple effective online marketing plan

1. Research2. What are your objectives?3. Where does continuity & natural growth take

you?4. How are you going to fill the gap?5. Create your plan6. Launch, monitor, amend

indiumonline.co.uk01865 980 630

[email protected]

Page 21: Building a simple effective online marketing plan

twitter.com/chloeatindiumtwitter.com/indiumonlineindiumonline.co.uk/bloguk.linkedin.com/in/indiumchloethomas

Chloё Thomasindiumonline services include:• Email Marketing• PPC• SEO• Affiliate Management• Social Media• Online Marketing Planning

indiumonline.co.uk01865 980 630

[email protected] on @chloeatindium