Business Analysis in action - Reply

BUSINESS ANALYSIS IN ACTION

Marco Cossutta

Partner at

Enterprise Hotel, Corso Sempione, 91-93, Milano

© International Institute of Business Analysis

Agenda

� Reply support to Business Analysis� BPI&M� BPI&M – Business Solutions & IT� Integration with BPI&M

• Model & Design• Simulate & Analyze• Integrate & Deploy• Manage & Control• Process Analytics

� Conclusion� Reply Consulting


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Reply support to BA


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Business Analysis (BA)

Business analysis is the set of tasks and techniques used to w ork as a liaisonamong stakeholders in order to understand the structure, po licies, and operations ofan organization, and to recommend solutions that enable the organization to achieveits goals.

Solutions have to be find in the following areas:• Organization• IT Services• Process Optimization

Business Analysis is based on a structured methodology that requires tools and instrumentscapable of finding, elaborating, planning, measuring and monitoring all the diversecomponent efficiently, dynamically and in an organized way :

Reply Consulting provide the BPI&M solution to support Business Analysis.

BPI&M - Reply solution for supporting BA


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Solution designed by Reply in order to model, automate, measure and optimizebusiness processes, in particular the ones featured by:

� Inter-functional, intercompany, international link� High number of stakeholders� Segregation of Duties� Data Sources not integrated� High number of activities and documents� Law and rule restrictions

BPI&M(Business Process

Improvement & Management)

Efficiency Agility Visibility

� Integration with IT Systems

� Reducing manual tasks & entry

� Content Management� Power of attorney

management

� Ability to change with business environment

� Simulation� Planning and scheduling� Modular

� KPI and processmeasurement

� Tracking and Monitoring� Workflow� Dashboard� Report

BPI&M – Business solution & IT


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The Business Analyst is responsible for eliciting t he actual needs of stakeholders, not simply their expressed d esires .

BPI&M Studio

Business Analyst

Integration with BPI&M


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Model&

Design

Simulate&

Analyze

Manage &

Control

Monitor &

Improve

Integrate&

Deploy

BPI&M solution should be the complementary of Busin ess Analysis’s activities and Techniques.

BPI&M VIEWLET

BPI&M – Model & Design

Materiale di proprietà esclusiva di Reply Consulting. Non è consentita la riproduzione, parziale o totale, senza il consenso scritto della stessa.

BPI&M ANSWER

� Sharing of Decision-making model inorder to align objectives and strategy toon-going projects within the organization

� Decision making model set on rules andlogic of SOD

� Unique Glossary and taxonomy definition(IT and Functional)

� Process Design and modeling («As Is» &«To Be»)

� Process sharing between peopleresponsible to set rules.

BABOK GUIDE reference

� Brainstorming� Governance and decision-making model� Glossary management� Process modeling� Measurement and KPI

BPI&M – Simulate & Analize

Materiale di proprietà esclusiva di Reply Consulting. Non è consentita la riproduzione, parziale o totale, senza il consenso scritto della stessa.

BPI&M ANSWER

� Interactive simulation (even with realdata) along with process KPI’s(measures, dimensions, counters)

� Real time monitoring and measurementof process workflow

� Control of KPI changes after simulationson a dashboard

� Sharing and results validation system


� Defining of Evaluation criteria (KPI)� Solution prototyping through simulations� Structured walkthrough management

BPI&M - Integrate & Deploy

BPI&M ANSWER

� Structured documents repository linkedwith activities

� File management (i.e.: Office, pdf, Jpeg,Windows Media)

� Definition and design of «web form» onbusiness rules set as support of analysisactivities and sharing/approval process

� Interface with Information Systems (IT)


� Content management� Interviews� Survey� Data Modeling� Decision Analysis� Interface Analysis

BPI&M - Manage & Control

BPI&M ANSWER

� Planning and scheduling of activities(deadlines, notifications, electronicsignatures)

� Setting of Business Rules� Making specific «task lists» for each

owner or stakeholder� Approval workflow defined on specific

rules� Content Management and phase tracking� Process Management and Control

performed by mutlichannel and mobiletools


� Business Rules analysis� Tracking system� Workshop management

BPI&M - Process Analytics

BPI&M ANSWER

� On-going monitoring on analysis processand approval/information workflow

� Dashboard linked to processperformances along with specific drill-down (on dimension and audit activities)

� Customized reporting system� Risk and contingencies management

(compared on KPI) trhough «alert»


� Problem tracking system� Risk assessment and analysis� Workshop

Conclusion


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Reply BPI&M Solution is the link among the 3 pillars of Business Analysis (The Companyenvironment, the BABOK Guide and the Information System) enabling the organization toachieve the development and growth of business.

COMPANY METHODOLOGY INFORMATION SYSTEMS

BUSINESS ANALYSIS

Model&

Design

Simulate&

Analyze

Manage &

Control

Monitor &

Improve

Integrate&

Deploy

BPI&M BPI&M

Reply Consulting

Reply Consulting, with their 70 professionals with proven experience in Business Consulting &

Information Technology, plays the role of integrator and coordinator between functional and

technological perspective combining strategic vision and understanding of the processes with the

excellent and broad capabilities of the more than 4,000 people of the Group.

Financial Advisory

Corporate Performance Management

(CPM)

Governance Risk &

Compliance

Enterprise Process

Management

(EPM)

Reply Consulting Offering

• Companies and InstitutionalInvestors in M&A transactionsand capital fund raising (i.edrafting the Business Plan)

• Companies and the Sponsor(Bank), through the processfor listing shares on the ItalianStock Exchange (IPO)

We support:

• In Build and Run an InternalControl System compliant withinternational standards andlocal regulatory requirements(Italian Laws 231 & 262, SOXand Corporate GovernanceCode for Listed Companies)

• Internal Auditor in Planningand Managing activities alsotrough a GRC & BPM system;

We support:

• We assess the alignmentbetween Strategy and existingPlanning & Control Model

• We design, build & maintainPerformance ManagementSystems through multi-platform solutions forPlanning, Reporting & BI,Consolidation, Profitability &Cost Mgmt

• We assess business needs andidentify opportunities toimprove processes andsystems

• We design & implement(jointly with other Replyers)cross-platform solutions (CPM& ERP & BPM) for supportingboth control & operationalprocesses also managingproject and changemanagement

Thanks!

Marco Cossutta

[email protected]

+ 39 347 0056676
