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ARISE TRAINING & RESEARCH CENTER
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ARISE TRAINING & RESEARCH CENTER
BUSINESS ETIQUETTES
ARISE TRAINING & RESEARCH CENTER
WHAT IS ETIQUETTE?
“The decorum which enables people to excel and succeed in today’s corporate culture."
ARISE TRAINING & RESEARCH CENTER
WHY ETIQUETTES .. ?
Global workforce
International clients
Joint ventures
ARISE TRAINING & RESEARCH CENTER
INNER CORE
Appearance become direct
Attitudes reflections of
Behaviors of employees company and brand.
ARISE TRAINING & RESEARCH CENTER
Forms Of Business Etiquette
Meeting etiquette
Wardrobe etiquette
Dinning etiquette
ARISE TRAINING & RESEARCH CENTER
Business Professional Attire
ARISE TRAINING & RESEARCH CENTER
MEETING ETIQUETTE
ARISE TRAINING & RESEARCH CENTER
Art of grooming
Clothing and accessories suitable for different occasions-footwear , makeup, hair care, skin care.
Personal hygiene
Dress for the occasion and the time of the day
ARISE TRAINING & RESEARCH CENTER
WHAT IS TOO.. CASUAL?
ARISE TRAINING & RESEARCH CENTER
Art of greeting
EYE CONTACT
ARISE TRAINING & RESEARCH CENTER
SOCIAL GAZE
ARISE TRAINING & RESEARCH CENTER
INTIMATE GAZE
ARISE TRAINING & RESEARCH CENTER
Style of greeting- a handshake, a namaste, a bow
ARISE TRAINING & RESEARCH CENTER
Palm Power
ARISE TRAINING & RESEARCH CENTER
AGGRESSIVE VS TAKING CONTROL
ARISE TRAINING & RESEARCH CENTER
DON’T TRUST VS POLITICIAN
ARISE TRAINING & RESEARCH CENTER
WEAK CHARACTER VS TOUGH GUY
ARISE TRAINING & RESEARCH CENTER
PERFECT HANDSHAKE
ARISE TRAINING & RESEARCH CENTER
INTRO
Introducing oneself
Introducing accompanying colleagues to clients and vice versa
Addressing a client or customer
ARISE TRAINING & RESEARCH CENTER
Dining
When invited as a guest
Art of ordering a meal or dish off the menu
Table seating
Wines
Art of summoning a waitperson
Art of tipping
Thanking
ARISE TRAINING & RESEARCH CENTER
NOW WHAT IS ETIQUETTE
A BIT OF FLEXIBILTY
AND
ADAPTATION TOWARDS OTHER CULTURES
ARISE TRAINING & RESEARCH CENTER
▪Handling foreigners with ease▪Awareness of the common customs and social graces▪Subjects to be aware of but avoid discussing▪Discussing local customs appropriately
ARISE TRAINING & RESEARCH CENTER
When someone asked me how to be rude to his
mother-in-law without getting caught , I replied that the only way to do that is by keeping extremely POLITE.
- miss manners
THAT’S ALL ETIQUETTES
ARISE TRAINING & RESEARCH CENTER
PERSONALITY DEVELOPMENT
PHYSICA
L
SOCIALOGICAL
PSYCHOLOGIAL SP
IRITUAL
PERSONALITY
DEVELOPMENT
ARISE TRAINING & RESEARCH CENTER
HOLISTIC DEVELOPMENT
ARISE TRAINING & RESEARCH CENTER
THANK YOU
A.ROBERT MARIA VINCENT