PRESENTING A POWER POINT

PRESENTATION ON BUSINESS

LETTER.

Space to write your information…..

CONTENT’S2

1. What is business letter?

2. Purpose of business letter.

3. Elements of business letter.

4. Standard elements.

5. Additional elements.

6. Different layout of business letter.

7. Different types of business letter.

A business letter is usually a letter from

one company to another, or between such

organizations and their customers, clients

and other external parties.

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PURPOSE OF BUSINESS

LETTER.4

A business letter is a formal method of

communication between two or more parties.

The common purposes of writing business

letters are for sales efforts, relationship

building, resolving an issue and

considerations.

ELEMENTS OF BUSINESS LETTER5

STANDARD ELEMENTS6

INCLUDES

7)Signature block

1) Letter head/heading name /complain of writer/address contact , website, logo.

2) Date

3) Inside address

4) Salutation

5) Main body/ letter body

6) Complement

1)Address notation confidential

2) Attention line

3) Subject line

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4) Ref initials

5) Enclosure notation

6) Copy notation

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7) Mailing notation

And

8) Post script

There are total four types of layout in

business letter

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BLOCK LAYOUT

SEMI BLOCK LAYOUT

MODIFIED LAYOUT

SIMPLIFIED LAYOUT

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BLOCK LETTERLETTER HEAD/WEBSITE/LOGO

BLOCK LAYOUTDATE

INSIDE ADDRESS

SALUTATION

MAIN BODY

COMPLIMENT

SIGNATURE BLOCK

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SEMI BLOCK LETTERLOGO/WEBSITE

DATE

MAIN BODY

COMPLIMENT

SIGNATURE BLOCK

INSIDE ADDRESS

SALUTATION

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MODIFIED LAYOUTLOGO/WEBSITE

DATE

COMPLIMENT

SIGNATURE BLOCK

MAIN BODY

INSIDE ADDRESS

SALUTATION

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SIMPLIFIED LAYOUT

Subject: BLOCK LETTERS

LETTER HEAD/WEBSITE/LOGO

DATE

INSIDE ADDRESS

MAIN BODY

COMPLIMENT(NOT THERE)

SIGNATURE BLOCK

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TYPES OF BUSINESS LETTER

1)INQUIRY LETTER

2)REPLY TO INQUIRY LETTER

3)ORDER LETTER

4)EXECUTION OF LETTER

5)COMPLAINT LETTER

6)ADJUSTMENT LETTER

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Inquiry letter:-

• A letter of inquiry is used as the starting point in the industry instead of a full proposal.

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Reply letter:-

• The letter written in response to the inquiry letter is called the reply letter

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Order letter:-

• An order letter, also called a purchase order

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Execution letter:-

• Used in most major business transactions “agreement to agree”

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Complaint letter:-

• A letter of complaint, or complaint letter, is normally written to deal with a problem.

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Adjustment letter:-

• A written response to a claim letter sent by a customer or by a business representative or manager.

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