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11/28/2013
1
Business Model
Business Model
Business Model Generation, Osterwalder & Pigneur, 2010
A business model describes the rationale of how an organization creates, delivers,
and captures value
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Value Offering
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Value Proposition
The bundle of products and services that create value to solve customer problems and satisfy customer needs,
Newness, Improving Performance, Customization
Economic, Functional, Emotional values
Business Model Generation, Osterwalder & Pigneur, 2010
Customers
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Customer Segment
Business Model Generation, Osterwalder & Pigneur, 2010
The target groups of people or organizations an enterprise aims to reach and serve using value propositions
Mass, Niche, Segmented, Diversified, Multi-sided Platform
Distribution Channel
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Channels
Business Model Generation, Osterwalder & Pigneur, 2010
Customer Relation
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Customer Relationship
Business Model Generation, Osterwalder & Pigneur, 2010
Motive: Customer acquisition, Customer retention , Boosting sales (upselling)
Activities: Personnal assistance, Self-service, Automated services, Communities, Co-creation
Revenue Stream
Business Model Generation, Osterwalder & Pigneur, 2010
Transaction, Recurring revenue
Product sale, Usage fee, Subscription fees, Brokerage fees, Renting/ Lending/ Leasing, Licensing, Advertising
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Revenue Stream
Business Model Generation, Osterwalder & Pigneur, 2010
Key Resources
Key Activities
Key Partners
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Key Resources
Business Model Generation, Osterwalder & Pigneur, 2010
Describes the most important assets required to make a business model work
Human, Intellectual, Physical, Financial
Key Activities
Business Model Generation, Osterwalder & Pigneur, 2010
Describes the most important things a company must do to make its business model work
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Key Partnership
Business Model Generation, Osterwalder & Pigneur, 2010
Motives: Optimization, Risk reduction, Acquisition of particular resources and activities
Model: Strategic alliances, Coopetition, Joint ventures, Buyer-supplier relationships
Cost Structure
Business Model Generation, Osterwalder & Pigneur, 2010
Describes all costs incurred to operate a business model
Fixed, Variable costs
Economic of Scale, Economic of Scope
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Exercise
Menghadirkan Produk/ Service Baru
Buatlah sebuah konsep produk/layanan baru kemudian
tuangkan konsep tersebut dalam sebuah model bisnis
(Business Model).