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11/28/2013 1 Business Model Business Model Business Model Generation, Osterwalder & Pigneur, 2010 A business model describes the rationale of how an organization creates, delivers, and captures value

Business Model

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Page 1: Business Model

11/28/2013

1

Business Model

Business Model

Business Model Generation, Osterwalder & Pigneur, 2010

A business model describes the rationale of how an organization creates, delivers,

and captures value

Page 2: Business Model

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Value Offering

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Value Proposition

The bundle of products and services that create value to solve customer problems and satisfy customer needs,

Newness, Improving Performance, Customization

Economic, Functional, Emotional values

Business Model Generation, Osterwalder & Pigneur, 2010

Customers

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Customer Segment

Business Model Generation, Osterwalder & Pigneur, 2010

The target groups of people or organizations an enterprise aims to reach and serve using value propositions

Mass, Niche, Segmented, Diversified, Multi-sided Platform

Distribution Channel

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Channels

Business Model Generation, Osterwalder & Pigneur, 2010

Customer Relation

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Customer Relationship

Business Model Generation, Osterwalder & Pigneur, 2010

Motive: Customer acquisition, Customer retention , Boosting sales (upselling)

Activities: Personnal assistance, Self-service, Automated services, Communities, Co-creation

Revenue Stream

Business Model Generation, Osterwalder & Pigneur, 2010

Transaction, Recurring revenue

Product sale, Usage fee, Subscription fees, Brokerage fees, Renting/ Lending/ Leasing, Licensing, Advertising

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Revenue Stream

Business Model Generation, Osterwalder & Pigneur, 2010

Key Resources

Key Activities

Key Partners

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Key Resources

Business Model Generation, Osterwalder & Pigneur, 2010

Describes the most important assets required to make a business model work

Human, Intellectual, Physical, Financial

Key Activities

Business Model Generation, Osterwalder & Pigneur, 2010

Describes the most important things a company must do to make its business model work

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Key Partnership

Business Model Generation, Osterwalder & Pigneur, 2010

Motives: Optimization, Risk reduction, Acquisition of particular resources and activities

Model: Strategic alliances, Coopetition, Joint ventures, Buyer-supplier relationships

Cost Structure

Business Model Generation, Osterwalder & Pigneur, 2010

Describes all costs incurred to operate a business model

Fixed, Variable costs

Economic of Scale, Economic of Scope

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Exercise

Menghadirkan Produk/ Service Baru

Buatlah sebuah konsep produk/layanan baru kemudian

tuangkan konsep tersebut dalam sebuah model bisnis

(Business Model).