Capturing the Online Grocery Opportunity | A.T. Kearney

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  • Capturing the OnlineGrocery Opportunity

  • After years of promise,the U.S. onlinegrocery markethas gonemainstream.

    Capturing the Online Grocery Opportunity

  • U.S. online grocerysales are growing5 to 6 times fasterthan conventionalchannels.

    Capturing the Online Grocery Opportunity

  • U.S. online grocery salesare expected to grow11 to 16 percentper year overthe next 10years.

    Capturing the Online Grocery Opportunity

  • Millennials (37 percentof sales), urban dwellers(41 percent), andhigh-income buyers(45 percent) aredoing the mostonline foodpurchasing.

    Capturing the Online Grocery Opportunity

  • Worries about qualityand freshness arethe biggest barriersto online grocerypurchases.

    Capturing the Online Grocery Opportunity

  • 80% of surveyrespondentsare willing topay for homedelivery.

    Capturing the Online Grocery Opportunity

  • An online retail strategymust touch on three areas: Segmentation Value proposition Shopper engagement

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    Capturing the Online Grocery Opportunity

  • Identify high-population, high-densitymarkets and target customer segments,and seek to create valuable oers for them.

    Segmentation1

    Capturing the Online Grocery Opportunity

  • Add features such as same-day deliveryand oer the same values and pricesas in stores.

    Value proposition2

    Capturing the Online Grocery Opportunity

  • Create a personal, integrated experience forevery shopper regardless of where or whenthey shop or what device they are using.

    Shopper engagement3

    Capturing the Online Grocery Opportunity

  • For more informationabout Capturing the OnlineGrocery Opportunity,please visit:www.atkearney.com/consumer-products-retail/capturing-the-online-grocery-opportunity

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