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Describes an approach to making Mass Collaboration work and introduces key challenges and projects we are doing at Mutopo, to test the theory.
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Why you should careOutcomesPeopleToolsOrganizationOPTO 10Key ChallengesTesting the Theory
Our time together
How many of us work for Google?
How we made Amazon $2.7 billion in 2008
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Craiglist.org approved ads let us be editors
How do 35 people work with
50,000,000 users each month
Work inside versus outside the organization
Suppliers as part of the organization is not new
Inviting everyone into the organization is new
Why you should care
PeopleToolsOrganizationOPTO 10Key ChallengesTesting the Theory
Outcomes
50+ example outcomes from Mass Collaboration
12 are clear market leaders
Quirky asks you to share ideas in return for a share of revenues
Stocktwits enables traders to collaborate using Twitter
Local Motors asks their community to design & build cars
9 built a large, growing community
7 built better communications
14 built new/better products/features
12 are clear market leaders
9 improved economics of a process
50+ example outcomes from Mass Collaboration
Growth through Mass Collaboration
Blog pages viewed on Wordpress.com
May 2006: 0
September 2009: 1,300,000,000
More ideas from Mass Collaboration
7,000 creatives
+ =
Mass Collaboration with no budget
Why you should careOutcomes
ToolsOrganizationOPTO 10Key ChallengesTesting the Theory
People
What do people want?
Money
Meaning“Egoboo”
Social Time
Just listen
[Online] people are clear about what they want
Gordon Paddison Stradella Road
1/9/90
idea
ratings, comments
views
Economic value from non-economic currency
How To: Jovoto
A different way to create and sell ideas
Full time: 10 peopleFounded: 2007ProfitableCommunity Size: Over 7,000 creatives
Clients Include:
Some submit ideas (1-9-90)
Many more vote (1-9-90)
Encouragement
More ideas
Interaction
It’s not all about the Money
Economic value from Karma
Why you should careOutcomesPeople
OrganizationOPTO 10Key ChallengesTesting the Theory
Tools
If we solve it, they will come
The best tool is one that
people want to usepeople will useis simple
involves honest dialoguechanges in response to that dialog
Craig Newmark founder Craigslist.org
Create unwork
Why so serious?
Make communication scaffolding
Make application scaffolding
Learn from data shadows
Learn from data shadows
How To: Wordpress
Open source for business, fun and profit
Full time: 41 peopleFounded: Wordpress 2003, Automattic Inc. 2005Community Size: Over 200,000,000 readers
Clients include:
Almost 8,000,000 bloggers
Communication scaffolding for developers
Application scaffolding for designers
Data shadows to see who needs help
Let people Kvetch to respond to change
Engineer happiness
We have no marketing and no product people, we invest in Happiness Engineers
Raanan Bar-Cohen Automattic
Why you should careOutcomesPeopleTools
OPTO 10Key ChallengesTesting the Theory
Organizing
Begin with alignment
The organization gets what they want and the community gets what they want. Everyone goes home happy.
Jake McKee Community Guy formerly of Lego
Embrace letting go
You win when you lose control.
Jeff Jarvis Buzzmachine
Embrace letting go
Decide how to decide
Don’t feed the trolls
How To: SOUR
Why you should careOutcomesPeopleToolsOrganization
Key ChallengesTesting the Theory
OPTO 10
Evaluate People
1. Understand what your stakeholders want2. Design tasks around1-9-90 contribution model3. Create non-economic currencies
Evaluate Tools
1. Understand what your stakeholders want2. Design tasks around1-9-90 contribution model3. Create non-economic currencies4. Create unwork5. Create scaffolding6. Don’t forget to look in the data shadows
Evaluate Organization
1. Understand what your stakeholders want2. Design tasks around1-9-90 contribution model3. Create non-economic currencies4. Create unwork5. Create scaffolding6. Don’t forget to look in the data shadows7. Align community & organizational interests8. Embrace letting go9. Decide how to decide10.Don’t feed the trolls
Key Challenges
Why you should careOutcomesPeopleToolsOrganizationOPTO 10
Testing the Theory
Who owns the Outcome?
Open SourceSome Rights Reserved
VSPatentsAll Rights Reserved
People like their doughnuts round
Questions/Needs
Specification
Concept Generation
Concept Selection(Viability/Feasibility)
PrototypingManufacturing/Development
Beta Testing
Feedback
Launch!
Support
Can they learn to love lumpy donuts?
Questions/Needs
Specification
Concept Generation
Concept Selection(Viability/Feasibility)
PrototypingManufacturing/Development
Beta Testing
Feedback
Launch!
Support
Testing the Theory
Why you should careOutcomesPeopleToolsOrganizationOPTO 10Key Challenges
Trying out the theory: betacup
Trying out the theory:
Trying out the theory: mutopo logo
Using the framework on the framework
Please join us to make the framework better atwww.colaboratorie.org
We are not customers We are collaborators