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Copyright DCS Page 1 Deming Certification Services Pvt. Ltd. DCS WELCOMES DELEGATES Credential www.demingworld.com

Certification Services By Deming Certifications Services Pvt. Ltd, Mumbai

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Copyright DCS Page 1

Deming Certification Services Pvt. Ltd.

DCS WELCOMES DELEGATES

Credential

www.demingworld.com

Copyright DCS Page 2

Training, TPI, Verification & Certification Services

MANAGEMENT SYSTEM

GOST-R, CU-TR, Uksepro, QMS-ISO 9001,EMS- ISO 14001,OHSAS- 18001, & HACCP, IMS, NABL ISO 17025:2005 and Much More

Deming Certification Services Pvt. Ltd. , Mumbai

Copyright DCS Page 3

AGENDA OF THE MEETING

• DCS INTRODUCTION• ORGANOGRAM OF DCS • BOARD OF DIRECTORS• TAC MEMBERS• SERVICES OFFERED UNDER DCS • OUR VALUED CLIENT LIST• FEW CERTIFICATE EARNED DURING EFFECTIVE

EXECUTION• APPROVAL AND MEMBERSHIP• ACHIEVEMENT/MILESTONE OF DCS • HUMAN RESOURCE MANAGEMENT• FINANCIAL STRENGTH• ISO CERTIFICATION ROAD MAP• TECHNICAL PRESENTATION

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DCS INTRODUCTION

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ORGANIZATION CHART

BOARD OF DIRECTORS

VP OPERATION

DY. MGR.ADMIN. & HRD

COMPANY SECRETARY

TECHNICAL ADVISORY COMMITTEE

DY. MGR.FINANCE

CONTROLLER

GMCertifications

MANAGER TRAINING SERVICES

MANAGER INFORMATION TECHNOLOGY

MANAGERBUSINESS

DEVELOPMENT

MANAGERINDUSTRY, OFFSHORE & MARINE

STATIONSNEW DELHI, LUDHIANAMUMBAI,NASIK, PUNE

BARODA, AHMEDABAD,JAIPUR, UDAIPURINDORE, NAGPUR

DAMAN,KOLHAPURBANGALORE,BELGAUMHYDERABAD,CHENNAI

KOLKATA, KANDLA

OVERSEAS & PROJECTS OPERATIONS

RESOURCES OVERSEAS

DEMING GROUP COMPANIES

REGION INDIA DEMING TECHNOLOGIES DEMING EDUCATION.

APPEAL PANEL

R & D PROJECTS

*Under Development

DCS , USA DCS , SINGAPORE

CHAIRMAN & CEO

VP-MARKETING VP-IT

DCS , EUROPE

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DCS BOARD OF DIRECTORS & PROMOTERS

S.No Name Designation Designation & Company

01 Dr P. PadmanabhanMSc, PhD. (Nuclear Science)

Chairman Ex Sr Scientist, Baba Atomic Research Center, Mumbai, Head DCS Singapore

02 Er. Mukesh SinghB.E(E&TC), MBA(TQM), PGD(IIT Bombay), LA (IRCA, UK), SSBB(CII)

CEO Ex IT Expert, TCS, Ex Lead Auditor-ICS, Mumbai

03 Seema Singh Director Deming Certification Services Pvt. Ltd.

04 R.K.AgrawalB.Com, F.C.A

Director Chartered Accountants, DCS

05 Anil Sharma Director Bankers

06 Michael CornM.Tech

Director Ex Head IBM-USA. Head DCS USA

07 Marteen De CaluweM.Tech

Director Ex Head Dow Benelex-Europe. Head DCS Europe

08 Dr PathakPhD

Director Professor, IIT Bombay

09 Ranjeet SinghDMech

Director Ex QC Head, Alfanar, Saudi Arabia

10 Suman SharmaBTech (Biomedical), MBA(IIM, Ahmedabad)

Director Deming Certification Services Pvt. Ltd.

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S.No Name Designation Designation & Company

01 Er. Pralhad PaiBE(Mech) IIT Bombay, MBA

GM-Quality Chemtech India, Mumbai

02 Shwetank Sharad Head Quality Tata Certifications Services, Mumbai

03 Dr P. PoddarPhD. (Germany)

Ex GM Godrej & Boyce, Mumbai

04 Dr DattarMBBS, LA(IRCA, UK)

Ex Physician L&T Limited , Mumbai

05 Dr Sanjay ManjalkarM.D, DGO, DFP(MUM)

Consultant Obstetrician & Gynecologist

SaiDham Maternity & Nursing Home

06 Dr Pawar Vilas Head Dental Section Tata Institute of Fundamental Research

07 Bhavna N. PanchalB. Pharma

Consultant Deming Certification Services Pvt. Ltd.

08 G. Shankar GM Masstech Control Pvt. Ltd.

09 Dr Kedar SamantM.D.S

Consulting Endodontist & Specialist in Cosmetic Dentistry

Deming Certification Services Pvt. Ltd.

10 Krishna Prasad Kharel Director (Tech) Ministry Of Industry, Govt Of Nepal

LIST OF TECHNICAL ADVISORY COMMITTEE MEMBERS

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S.No Name Designation Designation & Company

11 Dhanroopmal Scientist ERTL, Mumbai

12 A.B. DeyB. Tech (Chem)

Consultant Deming Certification Services Pvt. Ltd.

13 Dr N. SethuramanLA (QMS, EMS, OHSAS, FSMS)

Ex Executive Director ICS, Mumbai

14 Debidas NandaB.Sc(Hons), MBA

Consultant Deming Certification Services Pvt. Ltd.

15 P.S. Seshu Kumar Consultant Deming Certification Services Pvt. Ltd.

16 Er Shrikant S. DoifodeAMIE, LLB, MBA,BJ, FIE

Chairman The Institute of Engineers, Nagpur

17 Mr MaitraMTech

Director SGS India

18 Haridasan TLA(QMS, EMS, OHSAS)

LA/Surveyor ABS Industrial Verification (India) Pvt Ltd

19 Vinay GulatiMBA

Head-marketing BSi India

20 Krishna Datta (LA) Lead Auditor IRQS India

LIST OF TECHNICAL ADVISORY COMMITTEE MEMBERS

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OUR CERTIFICATION SERVICES

• GOST-R, CU-TR, Uksepro, CE Mark, 5S, QUALITY CIRCLE, TQM, TPM CERTIFICATION

•NABL ISO 17025 : 2005, QUALITY MANAGEMENT SYSTEM FOR LABORATORY

•ISO 9001 : 2008, QUALITY MANAGEMENT SYSTEM

•BS 7799 /ISO 27001/20000/25999 : INFORMATION SECURITY MANAGEMENT SYSTEM

•ISO 14001 : 2004, ENVIRONMENTAL MANAGEMENT SYSTEM

•OHSAS 18001 : 2007, OCCUPATIONAL HEALTH & SAFETY

MANAGEMENT SYSTEM

•HACCP/ISO 22001 : FOOD SAFETY MANAGEMENT SYSTEM

•SA 8000 : SOCIAL ACCOUNTABILITY

•QS 9000/TS 16949 : QUALITY SYSTEM FOR AUTOMOTIVE INDUSTRY

•IMS 9001/14001/18001 : INTEGRATED MANAGEMENT SYSTEM

Copyright DCS Page 10

OUR TRAINING SERVICES

•ASME NQA-1 : Quality Assurance System

•ISO 13485 & ISO 13488 Quality Standard for Medical Devices

•CE Marking : European conformity product mark

•Six Sigma Implementation (Six Month Program)

•Six Sigma Black Belt Training

•Six Sigma Green Belt Training

•CMM : Capability Maturity Model for Software

•SQC/SPC : Statistical Process Control

•DOE : Design of Experiments

•TQM : Total Quality Management Implementation

•ZQC : Zero Quality Control

•Kaizen : Japanese Management technique

•TQC : Total Quality Control

•5S : House Keeping

•Quality tools : 300 Quality Tools for Quality Improvement

SS I

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SPECIMEN CERTIFICATES SAMPLE

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OUR TRAINING SERVICES•GOLDEN PEACOCK NATIONAL QUALITY AWARD

•RAJIV GANDHI NATIONAL QUALITY AWARD

•DEMING INTERNATIONAL QUALITY AWARD

•EUROPEAN QUALITY AWARD

•BALGRADE NATIONAL QUALITY AWARD IN USA

OFFERED TRAINING THROUGH IIQ

•1 day Awareness training programs (Public and In-house)

•2 days Internal Auditor training programs for ISO 9001/14001/OHSAS 18001

•5 Day Lead Auditor Programs for ISO 9001(Public and In-house)

•6 month diploma in Quality Management (In-house and distance learning)

•1 year Post Graduate Diploma in Quality Management (In-house only)

•2 years Master In Total Quality Management (In-house only)

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INTERNATIONAL CERTIFICATIONS SERVICES

CE Marking for PARI Robotics- PuneOrder bagged by Mumbai team

The Challenge: CE Mark

The Solution: Robot Compliance to EN Standards and EMC/EMI/LVD

The Result: The Swedish buyer Acceptance of the CE Mark Machine

Pari Robotics giving repeat order

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Certifications ,TRAINING AND CERTIFICATION

Copyright DCS Page 15

Manufacturing Sector• Engineering

• Manufacturing

• Oil & Gas, Refinery, Petro Chemicals

• Fertilizers and Chemicals

• Marine & Offshore

• Mining, Construction

• Power & Infrastructure, Electricity & Water

• Agriculture, Forestry & Fishing

Service Sector• Government, Administrative &

Defense Education

• Health Care & Community Services

• Cultural Recreational Services

• Accommodation, Cafes & Restaurants

• Finance, Insurance & Stock Holding

• Property & Business Services

• Personnel & Other Services

DCS SPECTRUM OF SERVICES

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HO :MUMBAI

RO :N. DELHI

RO :CHENNAI

RO :KOLKATTANASIK

PUNE HYDERABAD

DAMAN

UDAIPUR

JAIPUR

KOLHAPUR

BELGAUMNAGPUR

INDORE

AHMEDABAD

BARODA

LUDHIANA

KANDLA

DCS STATIONS IN REGION INDIA

OVERSEAS :DUBAI,SINGA

PORE, EUROPE,USA

LUCKNOW

PATNA

GUWAHATI

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OVERSEAS OPERATION•UAE DUBAI

•ASIA PACIFIC SINGAPORE

•NORTH AMERICA DETROIT, MICHIGAN

•EUROPE NETHERLAND

•NEPAL KATHMANDU

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Deming Certification Services Pvt. Ltd.

OUR PARTNERSHIP

INDIA NEW ZEALANDAUSTRALIA

GERMANYNORWAY SINGAPORE

ITALYU.A.E

USA

U.K

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DEMING GROUP COMPANIES

Technologies

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OUR COLLABORATIONS

•IMQ, ITALY

•MEDCERT, GERMANY

•NEMKO, NORWAY

•DOW CHEMICAL, USA

•IRCA, LONDON

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WE ARE PROUD

TO BE ASSOCIATED WITH OUR 400 SATISIFIED CUSTOMERS MAINLY

BOMBAY METROPOLI

TAN HOSPITAL

ICAR

KING GEORGE MEDICAL

COLLEGE,CHENNAI

Food ministry, Govt. of

India

KALPANA NURSING

HOME, UDAIPUR

Petroleum India

International (PII)

Mangalore Port Trust

NAYVEILIGNITE CORP LTD

CPWD

Airport Authority

ICS technologies lab

Indian Navy

Food Corporation

NFL

IMD, GOI

BSNLBBJ Kolkata

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Deming Certification Services Pvt. Ltd.

FEW CERTIFICATE EARNED DURING EFFECTIVE EXECUTION

CNTD.

Copyright DCS Page 23

Deming Certification Services Pvt. Ltd.

FEW CERTIFICATE EARNED DURING EFFECTIVE EXECUTION

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OUR STRENGTH• LARGE INFRASTRUCTURE- 26 STATIONS IN INDIA

• WELL ESTABLISHED Certifications SYSTEM

• COMPETENT PERSONNEL

• VALUE ADDED SERVICES

• COMPETITIVE FEES

• PROMPT, EFFECTIVE & PRO-ACTIVE SUPPORT

• CERTIFICATION & INSPECTION UNDER ONE UMBRELLA

• TRAINING FACILITY

• RESEARCH & DEVELOPMENT

Copyright DCS Page 25

OUR MEMBERSHIP & ASSOCIATION• QUALITY CIRCLE FORUM OF INDIA

• NSIC-CRISIL

• IRCA, UK

• WORLD QUALITY CONGRESS

• THE ALL INDIA ASSOCIATION OF INDUSTRIES

• ALL INDIA FOOD PROCESSORS ASSOCIATION

• BOMBAY SMALL SCALE INDUSTRY ASSSOCIATION

• CONFREDERATION OF INDIAN INDUSTRY (CII)

• ENGINEERS ASSOCIATION OF VAPI

• FEDERATION OF INDIAN CHAMBERS OF COMMERCE AND INDUSTRY (FICCI)

• QUALITY COUNCIL OF NASHIK

• SMALL INDUSTRIES SERVICE INSTITUTE

• MAHRATTA CHAMBER OF COMMERCE, INDUSTRIES AND AGRICULTURE

• INDIAN INSTITUTE OF QUALITY MANAGEMENT

• INDIAN ASSOCIATION OF AMUSEMENT PARK & INDUSTRIES

• DUBAI QUALITY GROUP

• THE INDIAN INSTITUTE OF WELDING

Copyright DCS Page 26

OUR APPROVALS

• INDIAN RAILWAYS• NATIONAL INSTITUTE OF FASHION TECHNOLOGY• PRAJ INDUSTRIES• CHIEF CONTROLLER OF EXPLOSIVES, NAGPUR, INDIA• DIRECTORATE GENERAL OF FOREIGN TRADE• OIL AND NATURAL GAS CORPORATION LTD.• HINDUSTAN PETROLEUM CORPORATION LTD.• BHARAT PETROLEUM CORPORATION LTD.• INDIAN OIL CORPORATION LTD.• PETROLEUM INDIA INTERNATIONAL• MAZAGAON DOCK LTD.• GUJARAT STATE PETRONET LTD.• MAHANAGAR GAS LTD.• SMALL SCALE INDUSTRY• MINISTRY OF COMMERCE & INDUSTRY

Copyright DCS Page 27

OUR SOCIAL COMMITMENT

REWARD OF PERSONNEL

HUMAN ELEMENT COMPAIGN

REWARD OF PROFESSIONAL-INDUSTRY

DCS WELFARE FUNDS

DCS SCHOLARSHIP FUND-HIGHER EDUCATION

COMMUNICATION WITH INDUSTRY FORUM

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Our Association With Industries

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YEAR 2002-2012

IRCA APPROVAL-LEAD AUDITOR,QMS

QUALITY IMPROVEMENT AWARD WINNER

DURING WORLD QUALITY CONGRESS 2003

LIFETIME MEMBERSHIP OF QUALITY

CIRCLE FORUM OF INDIA

COLLABORATIONS :

DEDAL, EUROPE

RUSSIAN FEDERATION

GROUP COMPANIES

DEMING EDUCATION

DEMING TECHNOLOGIESCONTD.

MAJOR MILE STONES ACHIEVED

Copyright DCS Page 30

NEW STATIONS

CHENNAI

GUWAHATI

PATNA

NEW PRODUCTS :

CE MARKING

ISO 27001, BS 25999, CMM

NABL CERTIFICATION

FOOD SAFETY/HACCP

SIX SIGMA BLACK BELT CERTIFICATION

TRAINING

Copyright DCS Page 31

PROGRESS :

CERTIFICATION OF MANAGEMENT SYSTEMS :

TOTAL CLIENTS : 2500 NOS

CERTIFIED CLIENTS : 1911 NOS

EMS CERTIFIED : 55 NOS

FOOD SAFETY /HACCP : 6 NOS

TRAINING & SIX SIGMA CERTIFICATION :

TOTAL ASSIGNMENTS : 45 NOS

PROJECTS COMPLETED : 25 NOS

(during the year 2003-2015)

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Certifications COMPLETED

55169

224392

616685

1301

2003-2004 2005-2006 2007-2008 2009-2010

200

400

600

800

1000

1200

1400

0

2500

2011-2012

510

1811

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TRAINING SERVICES-ASSIGNMENT COMPLETED

106

16

19

35

2007-2008 2009-2010 2011-20120

35

16

10

Copyright DCS Page 34

S.No. Sector No. of Auditor1 Mechanical 132 Marketing 43 Chemical 4

4 Others 3

5 Production 36 Electronics &

telecommunication25

7 IT computer 55

8 Electrical 2

DCS Auditors/Consultants Sector wise

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S.No. Sector No. of Auditor9 Metallurgy 2

10 NDT 211 Marine 112 Civil 1

13 Instrumentation 114 Banking 1

DCS Auditors/Consultants Sector wise

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S.No. Sector No. of Experts

1 Medical 175

2 Others 135

3 Chemical 32

4 Electrical 20

5 Education 75

6 IT 118

7 Civil 16

8 Mechanical 10

Experts Sector wise

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Experts Sector wise

S.No. Sector No. of Experts9 Pharmaceutical 75

10 Finance 6

11 Laboratory 16

12 Textile 6

13 Telecommunication 25

14 Food Industry 25

15 Microbiology 28

16 Biotechnology 23

Copyright DCS Page 38

40.4446.77

60.75

80.35

'08 9 10 11

39.09

45.35

58.5

77.21

'08 '09 '10 '11

1.35 1.42

2.25

3.14

'08 '09 '10 '11

Income Expenses Net Profit

Our Financial Growth

Copyright DCS Page 39

CUSTOMER SATISFACTION

CUSTOMER/PATIENT DELIGHTNESS

CUSTOMER COMPLAINTS

CUSTOMER FEEDBACK

CUSTOMER FOCUS ORGANIZATION

Copyright DCS Page 40

“Dynamic” “Dependable”

“Accurate”“Leader”

“Exhaustive” “Aggressive”

“Value for Money”

“Young”

“Trustworthy”

Just a Few Things Our Customers Have to Say About Us

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ROAD MAP FOR ISO 9001: 2008 CERTIFICATION

Development of Q. M. S. & implementation

Top Management’s decision

for Certification

Gap analysis and determination of

documentation required.

Preparation of documentation

Appoint consultant if necessary

Conduct Awareness Programs

Training to Internal Auditors

on Q.M.S.

1

Select and finalize Certification Body

Appoint Management

Representative

Copyright DCS Page 42

ISO 9001: 2008 Quality Management System

Development of Q. M. S. & implementation

1

Distribute documentation to all areas of operation

Allow everyone to work as per the set system

Time required for this phase varies for different organizations

Conduct Internal Audits on all operational areas

Hold Management Review to ascertain effectiveness of Q. M. S.

2

Submit Q.M.S. Documentation for

review byCertification Body

Revise documents if necessary

and re-distribute

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ISO 9001: 2008 Quality Management System

Development of Q. M. S. & implementation

2

Allow more time if implementation is not effective

Conduct follow up Internal Audits on

Corrective andPreventive Actions.

Hold Management Review and call Certification Body for Preliminary Audit

if desired.

Carry out Corrective and Preventive Actions noted

in Preliminary. Audit.

Call Certification Body to Conduct Certification Audit

Act on the results of the Certification Audit as

necessary

Maintain Q.M.S. and continually improve

for future operations.

Six monthly Surveillance Audits by

Certification Body for a period of

three years

Award ofCertificate !

Copyright DCS Page 44

Deming Certification Services Pvt. Ltd.