CITY BUS SERVICES

Problems faced by the General Manager

• Road commuting• Maintenance problem of buses• Shortage of spare parts• Inability of service to cope with peak hours• 33% of the vehicle to be scrapped• Non utilization of capacity of the bus• Driver & a conductor for bus• Extra employees bills cost • Complicated tariff

• General Manager’s Solution– Automation of bus terminal– 2-3 depots– Time-Chart at every Bus stop– Proper Routes Map– Less stoppage time i.e. Punctuality– High frequency during peak hours – Annual Maintenance Charge (PPP mode)– Traffic police to control the traffic– More stoppage time during non-peak hours– Electronic ticketing system

• Solution to increasing demand– Launch new mini busses in PPP mode– Trained staff to handle passenger’s pressure– Provide a comfortable journey– Time-Chart at every Bus stop

• Increase Profitability & revenue– Punctuality – Banners at the backside of the bus– Ads in bus tickets, body of the bus– Conductor’s uniform with ads– Play songs to attract more customers

Fare chartDistance (Km) Price (Rs) Bike (Rs)

Avg Mileage = 55 km/ltr(Petrol price/mileage) *(max dist)

0-4 5.00 5.25

4-8 6.00 10.18

8-10 7.00 12.72