Cloud: Session 6: Take Advantage of the Cloud Connectors in Sugar

Cloud

Take Advantage of the Cloud Connectors in Sugar

Stéphane CALIMODIOVincent ROLLIN

Co-Founder & CEO - @stephanecaliCo-Founder & CTO - @vincentrollinhttp://www.synolia.com - @synolia

04/18/2023 ©2012 SugarCRM Inc. All rights reserved. 2

http://www.synolia.com/

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1st historical SugarCRM Partner in the World & SugarCRM leader in France since 2004

Specialized in high added value CRM projects (250+ SugarCRM Customers) and modules development (20+ module on SugarForge and SugarExchange)

Manage the French Sugar Community with 40,000 users

Active partner of Open+ developer program

Member of European SugarCRM Alliance


April 2012

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Operational Technologies for Real Business


Provides standard

functionalities for social CRM

Provides standard

technologies for cloud

connectors

Provides new functionalities for social CRM

Use standard technologies for

cloud connectors

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Enablement

Loyalty

Prospection

Follow

RetrieveGet up-to-date

Communicate

Operational Technologies for Real Business


Follow your community


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1. Follow your community

Use the activities stream dashlet to follow your community

Standard connectors provided by SugarCRM :

Connectors provided by partners:


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1. Follow your community Use widget connectors to have a look at the latest

communications on social media from your prospects and customers and interact with them.


Retrieve all your contacts profiles in one place


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2. Retrieve all your contacts profiles in one place

Synchronize your address book from Outlook or Lotus Notes (standard connectors provided by SugarCRM) or Gmail (connector provided )


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Import your contacts from LinkedIn, Google or Viadeo.


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Get access to your prospects using your contacts network



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Get access to your prospects using your contacts network.



Get up-to-date information


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3. Get up-to-date information

Increase your sales capabilities with InsideView or Corporama by having real-time access to the latest business information for your customers and prospects


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Increase your sales capabilities with InsideView or Corporama by having real-time access to the latest business information for your customers and prospects


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Use Sugar Cloud Connectors to get the most up to date information from external source like Hoovers, Jigsaw, Zoominfo, Bureau Van Dijk and Dun & Bradstreet (provided by Synolia)


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Use Sugar Cloud Connectors to get the most up to date information from external source like Hoovers, Jigsaw, Zoominfo, Bureau Van Dijk and Dun & Bradstreet (provided by Synolia)


Communicate with your customers more easily


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4. Communicate with your customers more easily Easily launch one-to-one meetings on WebEx,

GoToMeeting or Lotus Live.


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4. Communicate with your customers more easily Create targeted email campaigns with Pardot or

EmailVision Integration.


Enhance your customer knowledge Develop your professional network

Identify new partners prospects or customers Improve the quality and relevance of your CRM database


Take Advantage of the Cloud Connectors in Sugar

OPTIMIZE YOUR BUSINESS PERFORMANCE BY INTEGRATING A SOCIAL DIMENSION TO YOUR CRM

SOLUTION


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