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Coffee Shop Manager JobDescription, Duties, Salary
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Contents:
Coffee Shop Manager Responsibilities
1. Employee Management
2. Menu Management
3. Financial Management
4. Customer Relation Management (CRM)
5. General Management
Coffee Shop Manager Salary
Coffee Shop Manager Qualifications
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GOOD
NEWSEverything is here now
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Let’s
Begin Now
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Coffee Shop Manager
Responsibilities
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#1
Employee Management
Employee Management
Let’s look what are the duties of a coffee shop
manager for employee management.
Scheduling employee tasks
Hiring new employees
Firing
Training, orientating new and existing employee
Determination employee holidays.
Determination employee salary
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#2
Menu Management
Menu Management
Tracking all menu item’s performance. Which one
is popular in your local area which one is not.
Coffee shop managers should track trends menu
items in the coffee industry. It’s important
because customer expectation is always
changing.
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#3
Financial Management
Financial ManagementCoffee shop manager’s duties for financial
management listed below.
Inventory management. You should track your
inventory items carefully and ordinary.
Make a Financial Plan for the stores – weekly,
monthly and yearly.
Profit & Loss statement
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#4
Customer Relation Management (CRM)
Customer Relation Management
There is a list to manage your customer relations
You should listen to your customers’ all
complaints. Don’t ignore your customer
complaints. Learn from them what they want and
need. Solve their all problem.
Record your customer information and update it
regularly.
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Customer Relation Management
Use customer loyalty techniques.
Make them feel special.
Reach them on every platform as possible.
Determinate your customer service standard
and follow them.
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#5
General Management
General Management
A Coffee shop manager also can manage, store
marketing plan.
Coffee shop managers other responsibilities are:
Make sure shop’s cleaning.
Learning latest permits and licenses in the
coffee industry.
Getting information about food and safety
regulation.
Checking all equipment working right.
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Coffee Shop Manager
Salary
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Source
Payscale
Salaryexpert
Indeed
Average Annual Salary
$20,476 – $40,636
$52,001
$27,000
IN USA
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Source
Payscale
Salaryexpert
Average Annual Salary
£13,437 – £21,952
$27,294
IN UK (United Kingdom )
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Coffee Shop Manager
Qualifications
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Leadership skills
Ability to use MS office (Excel, Word etc.)
Ability use Coffee Shop Pos Software
Speaking the second language
Communication skills
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