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Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — [email protected]. Marc Buyens [email protected] www.xpragma.com collaboartion as it really is working together alone

Collaboration as it really is, Working together, alone

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Collaboration is the participation of independent actors in mutual interactions to deliver a specific result, either chosen or not. The so-called collaboration is the outcome of the interactions that occur, initiated by the different participants for their own good reasons, but collaboration is not the purpose.

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Page 1: Collaboration as it really is, Working together, alone

Notes accompany this presentation. Please select Notes Page view.These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — [email protected].

Marc [email protected]

www.xpragma.com

collaboartion as it really isworking together alone

Page 2: Collaboration as it really is, Working together, alone

The #e20 / #socbiz collaboration promise

• “Improve teamwork through the power of enterprise social networking. You can also safely include trusted partners, customers and vendors. With Socialcast share information, assign tasks, and collaborate on documents, keeping all members of the team in synch.” [Socialcast]

• “Business depends on teamwork. But traditional tools hamper as much as help, resulting in wasted time, duplicated efforts and missed opportunities. Hours get swallowed up by email and unproductive meetings. Great ideas are lost in inboxes and siloed enterprise software. Essential information is drowned out by noise. It doesn’t have to be that way.” [Jive]

Page 3: Collaboration as it really is, Working together, alone

Collaboration is working together to achieve

a goal. It is a recursive process where two or

more people or organizations work together

to realize shared goals, (this is more than the

intersection of common goals seen in co-

operative ventures, but a deep, collective,

determination to reach an identical objective)

Source: Wikipedia

Page 4: Collaboration as it really is, Working together, alone

Company A

Company A

GOALS

Objective /

Deliverable

The collaboration “system”

Page 5: Collaboration as it really is, Working together, alone

Company A

Company B

GOALS

Joint

effort

Company B

Company A

GOALS

Objective /

Deliverable

The collaboration “system”

Page 6: Collaboration as it really is, Working together, alone

inability /

uncertainty

joint

effort

diversity

objective /

deliverable

loss of

control

dependency

-decision

to act

-

-

+

+

-

Collaboration and “trust”

Page 7: Collaboration as it really is, Working together, alone

Individual A

Individual A

GOALS

participation

Individual C

Individual C

GOALS

Individual B

Individual B

GOALS

participationparticipation

Web 2.0: it is about the individual, not about collaboration

Page 8: Collaboration as it really is, Working together, alone

Company A

Company B

GOALS

Company B

Company A

GOALS

Objective /

Deliverable

participationparticipation

Participative ollaboration

Page 9: Collaboration as it really is, Working together, alone

Assumptions

• Collaboration in a “regular” business context

• The task at hand requires the involvement of several individuals; no single person is able to deliver the final outcome on his own

• The final outcome is largely undefined; there might have been similar tasks before and there certainly is a "high concept" definition, but it remains a unique deliverable, not done before

• The path to the solution is largely unknown. There might be past experience, best practices, methodologies, etc. that provide guidance; however, the real path will unfold as the group proceeds

• Due to the above, there is the need for intense interaction between participants, exchanging information, making decisions and agreeing on next steps

Page 10: Collaboration as it really is, Working together, alone

Company A

Employee B

GOALS

Employee C

GOALS

Company A

GOALS

Objective /

Deliverable

Employee CEmployee B

This thing called “employee”

Page 11: Collaboration as it really is, Working together, alone

Employee A

Joint effort

Employee B

Objective /

Deliverable

Collaboration

intent B

Collaboration

intent A

Perception

of risks,

rewards and

inconveniences

Perception

of risks,

rewards and

inconveniences

Enterprise 2.0

tools and

approaches

Is #e20 / #socbiz a game changer?

Page 12: Collaboration as it really is, Working together, alone

Employee A

Joint effort

Employee B

Objective /

Deliverable

Collaboration

intent B

Collaboration

intent A

Collaboration

ability BCollaboration

ability A

Collaboration ability

Page 13: Collaboration as it really is, Working together, alone

Collaboration is the participation of

independent actors in mutual interactions to

deliver a specific result, either chosen or not.

The so-called collaboration is the outcome of

the interactions that occur, initiated by the

different participants for their own good

reasons, but collaboration is not the purpose.

.

Page 14: Collaboration as it really is, Working together, alone

annex

Page 15: Collaboration as it really is, Working together, alone

Creative Commons

kevindooley

kevindooley http:// www.flickr.com/photos/pagedooley/

http://www.flickr.com/photos/flguardian2/flguardian2

http://www.flickr.com/photos/flguardian2/