Communication Tracker
Managing Communications Centrally
Screenshots
Communication... Shared understanding!
Acism Software Private Limited, All rights reserved
Project List View
This is the first page that a user lands on. It shows the
projects that are assigned to the user. A project is nothing but a
communication room where all assigned users can communicate with
one another, and all assigned users have access to all
communication within the room.
The count of open tasks (high, medium and low priority) is also
visible. The project progress is calculated from the effort
requirement of open and closed tasks in the project.
The count of green, yellow and red discussions in a project
denotes the health of the communication in each project. Red
indicates someone being upset, Green indicates normal tone and
Yellow would be something inbetween.
Project View
Up to 5 recent tasks and up to 5 recent discussions in the
project are shown on the project page. More can be seen by clicking
the 'More' link (not seen).
The presence of a Clock icon indicates an effort driven task. If
you are assigned to the task, then you can log effort by clicking
on it.
Based on the due date, the progress and possibly the effort in
case of the effort driven task, whether a task is ahead of schedule
or behind schedule is estimated.
Starting a Discussion
Create a discussion with the title of the topic and the subject
of the first message under the topic.
Set the status (message mood): Green if normal, Red if you are
upset and Yellow to indicate a potential problem.
Add your message (formatting is possible with rich text editor)
and optionally add an attachment.
Once you click Save, a new discussion page will be created, and
the message can be edited by the author for the 15 minutes from
there.
Replying to a Discussion
One can go to the Discussion page and add the reply (a
message).
The status (mood) of the last message in a Discussion defines
the status of the entire discussion.
The message is editable by the author for 15 minutes.
A message can be linked from outside. The url can be
obtained.
A message may be moved to another discussion by the Project
Manager as considered appropriate.
Creating a Task
If a task is effort driven, then the assignees will be able to
log their effort against the task as it progresses.
A task is a to-do item. Set the due date, priority, and assign
it to the right people.
Task View
Task view shows all fields of a task.
Use the Edit icons in front of individual fields to edit their
values.
Log shows task updates (in black) and work logged (in blue).
If the task is an effort-driven task, then a clock icon is
shown. If you are an assignee, then you will be able to click on it
and log work against it.
Adding Work Log to a Task
A user assigned to a task adds work log to it. It involves
entering the description, actual time taken and % progress.
Search Results
The search is made across all the messages and tasks under the
projects to which the user has access.
User Profile
Editing one's own profile and preferences.
Adding a Project (Admin only)
A Project may be considered as a Communication room, where Users
assigned to it can inter-communicate.
Adding a User (Admin only)
Admin can add a user to the Communication Tracker, and set the
user's profile and preference information.
User Assignment (Admin only)
Assigning a user to project gives the user access to all the
communication that happens in the project.
The role that the user will play in the project is
identified.There is no differentiation between internal or external
user. All roles are functionally equal except the Project Manager
role, which has special permission within the context of the
project.
Settings (Admin only)
These settings have effect across the instance (site).
The logo and the header text may be changed for branding.
Control over whether email alerts get only the hyperlink to the
message or also the message contents.
Email Alerts
Alert TypesUser alerts (go to the user)New user
User updation
Discussion alerts (go to everyone in the project)New
discussion
New message
Message updation
Task alerts (go to assigner and the assignee)New task
Task updation
Task completion
Task getting past its due date
Email alerts are automatically sent out from Communication
Tracker. Each alert contains the link to the corresponding item,
and optionally the full item description (depending on admin
settings).
Thank you
Sales: [email protected]
Order: [email protected]
Feature request/ Support: [email protected]
Acism Software Private Limited
http://www.acism.com
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