Customer Support & Community Management

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Agenda

• About Us

• Community Management & Customer Support

• Community Management for Gaming Communities

• Why Choose Us?

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About us• MO Group International is a leading

international community management and customer support agency based in Brussels, Belgium.

• We have linguistic expertise in over 40 languages with services such as customer support, community management, social media marketing, copywriting, and localization.

• Connect with your fans by creating and developing your own online community and expanding the reach of your product.

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Customer Support & Community Management

• Support: Replying to any queries, requests, or suggestions in real time.

• Monitoring: Providing social media management and relaying any comments or problems that arise within the community.

• Moderation: Maintaining an agreeable atmosphere within your various online communities and social media channels.

• Content creation: Creating exciting, vibrant content on a daily basis.

• Fan page and forum animation: Designing contests, activities and visual entertainment to encourage and expand user participation.

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Customer Support & Community Management

• Blog posting: Updating your blog regularly to keep your community fresh and up-to-date.

• Volunteer management: Promoting engagement and providing volunteers with the support and tools they need.

• Thematic contests: Creating and implementing contests that are localized to specific regions and languages.

• Fan engagement: Encouraging new and existing fans to take part in your community and to continue to invest in your products/services.

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Customer Support & Community Management for Gaming

Communities• Management of Online Community:

Name an online community platform and we can manage it for you!

• Multilingual: We can manage your community in over 40 different languages.

• Motivated Team: Dedicated to communicating and interacting with your online gaming community, keeping players engaged and enthusiastic. 

• Moderators: Responsible for establishing standards, enforcing rules and setting the appropriate tone for the site. mogi.eu.com

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Customer Support & Community Management for Gaming

Communities• Evaluation Reports: Important

feedback from your community outlining the success of your game.

• Flexible: Custom plans tailored to your every need and specific requirement.

• Multilingual Copywriting: Creation of fresh, exciting content.

• Translation Services: Content in over 25 languages.

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Our Community Managers Are:

• Passionate about gaming

• Experienced professionals

• Native speakers of the target language

Our Community Managers Have:

• Linguistic education and professional social media backgrounds

• Over 30 years combined experience

Customer Support & Community Management for Gaming

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• We manage all aspects of your online community activity, efficiently and, if required, on a daily basis.

• We employ qualified, native community managers, moderators, translators, and copywriters in over 40 languages in order to ensure high-quality communication.

• All our community managers have professional experience within the gaming industry and are game enthusiasts themselves.

• Our prices are very competitive and our services are flexible - meaning that we can offer different service levels tailored towards your own needs and budget.

• The flexibility of our Community Management services enables us to handle both large and small projects - anything from one-hour per day to full-time management.

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Find out more!CLICK HERE >

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