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creative HRM Competitive HR Management using Social Media How to set the HR and Social Media Strategy? Sunday, August 4, 13

Competitive HR Management and Social Media

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HR Management should become social, quickly. Social media can help to each HR Manager become the real business partner. The HR social media strategy should not be just about the social recruitment and being present on LinkedIn. Social media offer a wide variety of opportunities to make Human Resources more competitive and less costly. How can HR adopt the competitive and effective social media strategy?

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Page 1: Competitive HR Management and Social Media

creative HRM

Competitive HR Managementusing Social Media

How to set the HR and Social Media Strategy?

Sunday, August 4, 13

Page 2: Competitive HR Management and Social Media

creative HRM

Aboutcreative HRM is a website covering many HR related topics... HR Management, HR Management Practices, HR Strategy, HR Models, HR Business Partnering Model, HR Processes, HR Development, Organizational Design ...

The website is new and fresh, a lot of new content will be added during 2013. Please, follow creative HRM as you do not miss any news... cHRM Twitter

Please, feel free to visit creative HRM

Sunday, August 4, 13

Page 3: Competitive HR Management and Social Media

creative HRM

Executive SummarySocial Media change the way we do business:

1. We build networks of angels promoting the brand name, products and services.

2. We gain additional useful contacts for doing business.

3. We care about our online reputation (tough job). We create social media strategies and we do not outsource social media content creation.

Human Resources changes the business:

1. HR helps to gain the sustainable competitive advantage.

2. HR builds diverse and performance driven teams inside the organization.

3. HR design the innovative HR Strategy.

4. HR and Social Media can work together. Easily. They can increase performance.

Social Media and Human Resources can use following synergies:

1. Getting instant feedback and adjusting processes and communication style swiftly.

2. Building diverse teams and receiving global feedback and inspiration.

3. Answering key questions of followers and employees. Being in a close touch with audiences.

4. Building the internal collaborative communication platform.

Sunday, August 4, 13

Page 4: Competitive HR Management and Social Media

creative HRM

Content

• Key responsibilities of the modern HR Function

• Key HR Roles

• Key Challenges

• Missing Part

• HR Social Media Strategy

• How do we use social media today?

• How should we use social media tomorrow?

• HR and Social Media

Sunday, August 4, 13

Page 5: Competitive HR Management and Social Media

Human Resources TodaySunday, August 4, 13

Page 6: Competitive HR Management and Social Media

creative HRM

General HR Responsibilities

• Developing and maintaining HR Strategy and HR policies, which drive the performance, employee satisfaction, innovations, compliance and loyalty

• Attracting, hiring and retaining top talents and holders of knowledge and skills from the job market utilizing the recruitment strategy, which covers all common recruitment channels

• Designing and managing the competitive compensation scheme and setting the competitive pay practices, which support innovations and growth

• Designing the incentive schemes for the sales force so that the sales potential is fully utilized and the market share is successfully grabbed

• Designing and managing the basic training and development framework for managers and employees

• Designing, executing and facilitating of the cross functional development programs for top talents and hi-pots

• Driving diversity and engagement as innovations spread across the organization

• Building strong relationships with managers and employees based on knowledge, process management and trust

• Act as the trustful employee champion

• Design lean and efficient HR Processes

HR Business Partner

Change Agent

Administration Expert

Employee Champion

David Ulrich’s HR Model

Sunday, August 4, 13

Page 7: Competitive HR Management and Social Media

creative HRM

Key HR Management Challenges

HR Management

Hiring TalentsManaging

PerformanceInnovations

ManagementBuilding

diverse teams

?Sunday, August 4, 13

Page 8: Competitive HR Management and Social Media

creative HRM

Key HR Management Challenges

Hiring Talents Managing Performance

Innovations Management

Building diverse teams

•Finding talents on the global job market (for true talents there are no borders anymore)

• Set the global recruitment strategy, which attracts all the best university graduates

• Set the global hiring process

• Find the right mix of the global and local communication

• Build the global recruitment brand name and position the organization strongly on the job market

• Keep recruitment costs strictly managed (invest smart)

•Set performance standards, which are difficult to achieve and still challenging

•Design simple, global and result delivering performance management system

• Identify top talents and high potentials and build succession plans

•Monitor the performance globally and transfer best practices around the Globe

•Design mentoring and coaching programs for top talents

•Design programs for the performance improvements

•Design and run simple innovation management process

•Design tools to encourage employees and facilitate training sessions for managers

• Reward and recognize employees for introduction of small innovations (globally)

• Introduce collaboration tools

•Design tools focused on provoking internal discussions and bringing external inspirations

• Simplify HR Processes and distribute management responsibilities widely

•Design and run simple innovation management process

•Design tools to encourage employees and facilitate training sessions for managers

• Reward and recognize employees for introduction of small innovations (globally)

• Introduce collaboration tools

•Design tools focused on provoking internal discussions and bringing external inspirations

• Simplify HR Processes and distribute management responsibilities widely

Sunday, August 4, 13

Page 9: Competitive HR Management and Social Media

creative HRM

And ...

Communication&

Engagement

Sunday, August 4, 13

Page 10: Competitive HR Management and Social Media

How canSocial Media

help?

Sunday, August 4, 13

Page 11: Competitive HR Management and Social Media

HR Social Media StrategySunday, August 4, 13

Page 12: Competitive HR Management and Social Media

HR Business Partner

Employee Advocate

Change Agent

HR Process Expert

Rumors

InspirationEngagement

Collaboration

Sharing ideas

Fun

Influencing others Brand

Leadership

Sunday, August 4, 13

Page 13: Competitive HR Management and Social Media

creative HRM

Common HR Social Media Strategy?

Build a strong social Brandattract and recruit top talents globally, communicate job vacancies, spread success stories, motivate top talents to apply for a job vacancy, build large networks

Build a relationship with followersjob vacancies communication, making followers to retweet your vacancy to their networks, regular communication of company benefits, occasional answering of questions of followers, call them to action (apply for the job)

Engage top talents on the job marketbuilding global pools of talents using social media, asking for referrals, company announcement sent to social media, engaging employees into communication

Engage employeesreward employees for being actively present in social media, competitions for employees with most followers, having most referrals, communicating benefits of the corporate culture

Sunday, August 4, 13

Page 14: Competitive HR Management and Social Media

EffectiveSocial Media Strategyconnects HR Strategy,

HR Responsibilities and Social Media

Sunday, August 4, 13

Page 15: Competitive HR Management and Social Media

creative HRM

HR in Social Media - Examplesshare information with internal clients and external audience

spread general information about key milestones of internal HR Processes

engage internal clients into inspiring discussions with external followers

share ideas with internal clients and describe the approach of HR

elaborate ideas with external experts present in social media

facilitate discussions and look for subject matter experts

share interesting facts about the key HR Processes with internal clients

describe key concepts to the external audience

react swiftly on all complaints seen in social media

answer all questions of employees

listen to rumors carefully (try to avoid any rumor)

HR Business Partner

Change Agent

Employee Champion

HR Process Expert

Sunday, August 4, 13

Page 16: Competitive HR Management and Social Media

About creative HRMSunday, August 4, 13

Page 17: Competitive HR Management and Social Media

creative HRM

Aboutcreative HRM is a website covering many HR related topics... HR Management, HR Management Practices, HR Strategy, HR Models, HR Business Partnering Model, HR Processes, HR Development, Organizational Design ...

The website is new and fresh, a lot of new content will be added during 2013. Please, follow creative HRM as you do not miss any news... cHRM Twitter

Please, feel free to visit creative HRM

Sunday, August 4, 13