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Presentation by the Corporate Affairs Commission (Nigeria)
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TRANSFORMING
THE CORPORATE AFFAIRS COMMISSION
Brief Overview of CAC
Established by CAMA 1990 The Sole agency charged with the
registration ofcompanies,
business names and
incorporated trusties
Reorganization in 2000
Old Management dissolved IMC appointed
New Management
New Management appointed in 2001 Ahmed Almustapha - Registrar-General
Ahmed Almustapha
Initial Challenges
Old Head Office non-conducive for business
Computerization virtually non-existent Processes too slow Touting very rampant
The Old CAC
Agenda for Change
Relocation of the Head Office Review of Incorporation Processes Computerization Improvement of Human Resources
The Wuse Head Office
The Wuse CAC Head Office, Abuja
The Wuse Zone 5 Head Office
Improved Customer Comfort
Searches..
Shippers’ Plaza
New Head Office
Banking HallCustomer Service
Corporate Affairs Commission
Process Review and Team Task System
Cumbersome processes led to delays and inefficiency
Rampant loss of documents due to manual nature of Processes
Team Task System Introduced TTS has drastically reduced delays Registration period = 5 working days
Other Measures
Introduction of TDF Introduction of New
Certificate Same-day incorporation
Verdict of Experts
Experts declare CAC best in service delivery
Comparison made with other service organizations like:
NEPA
NITEL
NAFDAC, etc
The Verdict Verbatim
“ CAC represents by far the best example of how service delivery can work in the Federal Government.
While not everything is perfect, as the Customer Survey indicates, the atmosphere is totally different.”
Stamp Duty Payment Delays
Assessment of stamp duty - Area1 Garki Payment - elsewhere in a designated
Bank Stamping - Area1 Garki
Document Stamping now easy
FIRS Office now within the Commission First Bank Plc located within the Commission
now designated a Collection Bank One-Stop Shop for customers
The CAC ONLINE Project
Electronic workflows WAN-based intranet VSAT-based Internet connectivity
Web-enabled application
Automatic Processing of jobs has commenced since 1st June 2004
Full operational deployment of the system to reduce registration period to two days and same-day incorporation to two hours
ISO CERTIFICATION
The CAC Permanent Head Office
Our Vision…
“To be a World-Class Company Registry, driven by the best
technology”
Welcome to the Corporate Affairs Commission
420 Tigris Crescent, Off Aguyi Ironsi Street,
Maitama Abuja – Nigeria